Overall Ratings & Reviews Planet Holiday Hotel & Residence

Okay, they have made a change now. Doing good now, no more problem. Internet is fast now. Toilet no more leaking. All doing good now. Thanks to the management.

Ok. They have made a change now. Doing good now. No more problem. Internet is fast now. Toilet no more leaking. All doing good now. Thanks to the management.

Okay, they have made a change now. Doing good now, no more problem. Internet is fast now. Toilet no more leaking. All doing good now. Thanks to the management.

NVER LEARN FROM THE MISTAKE AFTER A YEAR CAME BACK STILL THE SAME. . 1) TOILET LEAKING . AND ALL THOSE WATER NOT WORKING GOOD. U CAN STILL SEE YOUR WASTE ALL OVER THERE. DISGUSTING 2) I EXTEND 2ND NIGHT DUE TO MY USUALL HOTEL HARMONI SUITE IS FULL . I EXTEND 9AM ON THE 22/07/2025 . I WENT OUT BREAKFEAST. CAME BACK AT 10:40AM.. - 1HOUR 40 MINUTE CAME BACK AND COMPLAINT. HAVENT MAKE UP THE ROOM . I WENT DOWN LOBBY. SIT THERE . AFTER COMPLAINT I SIT AT LOBBY UNTIL. 11:20 . NO RECEPTIONIST IS BORDER TO UPDATE IS IT DONE OR NOT. . THEY LAUGH AND CHAT AT THE COUNTER HAVE THEIR OWN SWEET TIME. *TO MANAGEMENT U SHOULD FIRE THEM ALL UP * VERY VERY RUBBISH SERVICE.

Always stay here and never disappointed 🥰

Our 4th wedding anniversary experience at Planet Holiday was very satisfying,, 😍

The staff was very friendly and the room was clean. The room was very comfortable, and I was really satisfied with my stay. Thank you so much! 👍

Nice hotel, friendly staff, good facilities

I left my Dior lipstick, which I clearly remember and it was on the round table in the room. But when I called the hotel, they said there was nothing left behind. Very disappointed. Even though I'm a regular customer. There were also some staff who were not friendly.

Next time I'll come here again with my wife, I won't get bored at all

This is our second time staying at Planet Holiday, and it still feels just as great! We even got a better room than last time. The breakfast buffet could use a bit more variety, especially in the pastries. Hope to see more next time :) Thanks!

Wow, no need to ask, I always stay here when I bring my children to Batam on vacation, besides the facilities and food, the rooms also make my children feel at home, and the hotel is always busy, so I don't feel afraid if I go out in the hotel corridor at night, the hotel staff are friendly, and if I want to swim without bringing a swimsuit, there are swimsuit rentals too, so it's a complete package if I stay here.

Have stayed here several times and been satisfied, the service never fails, it's all good.

Favorite hotel, every time I go to Batam I definitely stay at Planet Holiday Hotel. And I have recommended it to my friends and relatives. All facilities are complete, well-maintained, clean, 6 lifts so you don't have to wait long, friendly staff, very strategic location, varied food menu. Message: Hopefully it will be maintained.

Clean and nice hotel, close to town

Good hotel and service. Comfortable room.

Every time I go to Batam, I always stay at the Planet Holiday Hotel. Strategic location, close to the mall, places to eat, places to buy souvenirs or goods. Friendly staff service, clean environment, clean rooms, clean hallways to the room, varied breakfast. I happen to be allergic to dust, it will relapse if I enter a room that is not cleaned or a room that has not been used for a long time. When I go on holiday out of town, I immediately know the condition of the room is not right. But for Batam, I have found a great one at this Planet Holiday Hotel. Hopefully it will be maintained, especially the cleanliness

The best Comfortable, clean, cool and friendly staff

The room is big, clean, comfortable. Awesome.

good service, clean and comfortable rooms