The room was spacious and clean. Desk staffers spoke English and were helpful.. The breakfast bar was fantastic with multiple varieties of eggs, meats, breads, veggies, etc. at a bargain price. The location is great, just steps from the train station that offers service to Krakow and airport. A well-stocked grocery store shares the parking lot. The only quirk was the refusal of some desk clerks to connect incoming calls to my room, which was a major inconvenience as U.S. cell phones don't work in Europe.