Overall Ratings & Reviews Ostuni Palace Hotel Bistrot & SPA

Very clean & comfortable hotel .

Beautiful hotel with big and charming rooms.The breakfast was very good and staff was very helpful.A great place to stay.Thank you

Everything perfect. Staff , food location

I stayed at the Ostuni Palace for 2 nights at the beginning of October. The hotel is a short walk from centre and in a quiet location with beautiful views of town and surrounding area from outside. I had an average room, clean and comfortable. Restaurant / breakfast was very good. Hotel staff pleasant and eager to assist. The Spa was a real bonus and the friendly beautician provided a first rate massage. Hotel has gardens and parking. Overall, a great place to stay and would recommend - in walking distance of sights, restaurants and shops.

The staff is excellent the hotel is gorgeous and the restaurant is wonderful. The hotel is first class all the way and it’s just down the street from centro storico.

Fabulous place to stay

Excellent in every way, no complaints.

Beautiful hotel. Great location. Nice breakfast. Meant to stay one night but stayed two instead.

Perfecto is a great adjective to describe Ostuni Palace Hotel. First, service is over the top from all employees. Second the food and atmosphere is outstanding. The additional plus is free parking & breakfast, which is spectacular. The proximity to the piazza is only a 10 minute walk. It has been a great experience staying at this hotel & highly recommend

The staff was very nice! They were ready to help you.

The staff and the entire feeling of the hotel was really nice.

It's a lovely hotel with great views across the street to the city... Very good breakfast , dinner... Charming staff. Easy walk to the town centre.

excellent staff - especially the lady at breakfast, front desk and the cleaner beautiful view short walk to town eggs cooked to order at breakfast We would also like to thank the hotel staff for their swift action to inform us of, and help us collect, a valuable we left in our hotel room.

Nice clean hotel. Bit of a mix up with room and dinner times but staff were lovely

Excellent hotel only a short walk from the main square of Ostuni. Very good breakfast selection safely served by waiters. Very attentive reception staff. Would highly recommend.

Michele was exceptionally welcoming and responsive.

A nice hotel with good location for exploring this lovely city

Great place to stay, within an easy walking distance to the centre of Ostuni. Clean and comfortable. Also great to have the parking available.

It's slightly unfair to judge this hotel at this moment, because of Covid measures they have been forced to instigate, however we visited at this time so can only judge from what we encountered. Firstly, the hotel is attractive, well looked after and in a great location within a 5 to 10 minute walk to the centre of Ostuni's main areas. On Hotels.com's website it stated rooms had a furnished patio but the room we were given didn't, after I complained to reception they did give us a room with a patio but apparently there are only a few like this. On the booking it also stated it was a 12 noon check out, again the hotel said this was wrong but did relent and extend it to 12 when I complained.(I don't like to complain but we had plans that morning) Because of Covid you have to ore order on arrival what you want for breakfast for the duration of your stay plus what time you wanted it, we didn't like this and other hotels we stayed at didn't do this. Breakfast was okay, served outside only, Covid again presumably but they did tend to bring the food out and then the coffees some time later, again not something we liked. We loved the free car parking, especially being right in the city centre. Overall this is a lovely hotel in a great location and it's not their fault that the Hotels.com site has some misinformation on it and without Covid I'm sure we'd have enjoyed the stay more. Staff were friendly throughout.

Excellent care of the whole property Very good breakfast and front desk