Overall Ratings & Reviews The Grand Puteri Hotel

Although the location is confusing, but very satisfied. Easy check in. Food was really good. There was hot fried kopok lekor, rice, and rice. There were many kinds of food. The bed was also great. Big.

The stay was pleasant enough. Staffs were friendly and gave good service. The hotel itself is not new but the room and facilities were good enough. Cleanliness at some parts of the hotel should be better though for example at the pool toilet. Breakfast was included in the room price so the lack of choice was understandable. Overall an OK stay.

The room has no hot water supply. The bathroom floor was flooding due to uneven floor. No hair dryer.

Corridor was dark unable to find room number. Breakfast start at 7am but not until 7.30am we have just noodle and some overnight watermelon. This was all for breakfast buffet. What a shocking hotel in my life.

Even though it's 3 stars, the server is good.

The location is just perfect especially if you intend to do some shopping at Pasar Payang. It 's just 10-15 minutes walk from the hotel. Masjid Zainal Abidin is just on the doorstep. Local food stalls & supermarket are also nearby. But the hotel itself is somewhat old I. E judging from the room interior with broken door, dirty curtain & no toiletries just to name a few.

Bilik harga RM207 tapi keadaan bilik macam hotel bajet. Katil koyak, tilam buruk, kotor, bilik berbau. Memang frustrate! Memang tak akan pijak lagi lah hotel ni!

It 's located near to mosque. Easy to assess to to town easy grab and nice meal.

Bilik yang sangat bersih, luas dan sangat selesa, makanan alhamdulillah sedap. Saya selalu menginap di hotel ini bila ada meeting atau kursus di Kuala Terengganu.

Alhamdulillah the room is very comfortable and spacious, very clean

The room and hospitality from the staff was good. Just that the iron board was broken and I had asked for a replacement but not to avail. Hopefully the staff can be more alert on this matter.

Comfy and clean, very recommended.

Bad experienced with this hotel. Rooms is very old, smelly & dirty. The mattress even worst, vey old matress and we can feel uneven spring inside the bed. I have nightmare staying here. Won't come again.

Good service, love the atmosphere near here and the food here is the best.

Room 506. Uncomfortable. heard a very clear voice from another guest from the next room.

Drinking juice in a cafe is not the same as the price being charged.

Nice place to stay. Near all places for tourist. Pasar payang and also mosque

Good and satisfying as well as helpful and friendly staff.

Comfortable and very suitable for a family trip with the facilities provided.

Aircond not so cool & breakfast just basic nasi dagang + meehon goreng, no bread & jem 🙄