There is black colored dust in the water.

Water is dirty. There is black-colored dust in the water.

Room is very clean, staff is very helpful, overall is very good, recommended to all.

The staff are incredibly friendly and kind. There's almost 24/7 cleaning service, a free airport shuttle, free and strong Wi-Fi, and a stunning view!

It's an older-looking hotel, but good value for money. It's close to shopping malls and the airport, making it a worthwhile option.

The cleanliness was excellent, the room was good, and the environment was nice. Coffee and Ovaltine were available.

The shower had slow water pressure, and the mattress was a bit firm. Overall, it was good because of the convenient location. I recommend using the hotel.

It was a great experience. After checking into my room, I encountered a problem and contacted the staff, who promptly resolved it and changed my room. Although the hotel is old, all the staff were attentive and helpful. If I go to Chiang Mai again, I will definitely stay there again because it's close to various attractions, convenient for travel, and easy to find food. Thank you for the impressive service on this trip.

The reception staff were very good. The location is convenient, close to the airport. The air conditioning in the room was wonderfully cool, but the only downside was the low water pressure in the bathroom. However, I would definitely stay here again if I have the opportunity.

The staff provided excellent service, the food was delicious, and it was convenient with an airport shuttle service.

Everything was fine, but we were unlucky to get room 403, where the toilet tank didn't have any water flowing in; we had to fill it with water from the shower or bidet.

There are no complaints at all. Everything was perfect, neat, clean, and the breakfast was delicious.

Very good, there is a shuttle service to the airport. I like it very much.

The hotel has a good location, but the rooms are terrible. The beds are dirty, and I need to change them. The tables and sofas are very dirty, and the towels are very dirty. Some are black, like doormats.

The breakfast was delicious, but the door to the room downstairs had a very high gap. When people walked past, the sound could be heard clearly. Room 404 had to be covered with a cloth. If someone bent down to look, they could see right into the room.

Good service, clean and convenient, delicious food

The breakfast was very bad, food was out of stock, not enough food and not tasty.

The location is near shopping malls, airports, food centers, convenient transportation.

Cockroaches in the bathroom, the TV needs to be unplugged from the power outlet, the bed is as hard as a wooden board, the pillow is so hard that it causes a sprained neck, the breakfast is 10/10, the bedding, towels and foot towels are very old.

The room is clean and the staff is very helpful.