The hotel room and bed were big enough, and they didn’t charge for an extra person. It’s just that the family room is located on the 2nd floor, which means we need to climb the stairs since the ground floor is only for check-in/check-out, the 1st floor I'm not sure which type of rooms are there, but since we take a family suite, it’s situated on the 2nd floor. There’s no lift. The air conditioner is not working properly. It’s very warm in the room, though we already changed the temperature to 16 degrees. I’m not sure whether it’s because they didn’t do any maintenance for the air conditioner, or it’s simply because the air conditioner has seen better days. All in all, the check-in and check-out process was fast and easy. The staff working were also very helpful and friendly. Hopefully, either they change the new air conditioner or please maintain it properly.