
Desi N. M.
5.0
/10
Reviewed 12 week(s) ago
I made a reservation for my friend. But when my friend arrived, the receptionist told me she couldn't check in because her visa had expired. The receptionist told her to cancel the reservation through the app, even though it wasn't cancelable. She immediately kicked my friend out of the hotel without even giving her a chance to hear from me.
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