8.1
Very Good
From 107 reviews
Provided by travelers on
Cleanliness
8.4
Room Comfort
8.1
Meal
8.2
Location
8.4
Service and Facilites
8.1
People often mention about Swan Garden Hotel Johor
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Bedroom (4)
Bathroom (4)
Accessibility (3)
Hotel Area (3)
Surroundings (2)
Staff Friendliness (2)
Room Space (2)
Family Friendly (1)
Wifi (1)
Activity Option (1)
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Traveler Reviews Swan Garden Hotel Johor
Number of reviews per page
20
40
Customer reviews
Tri A.
10.0
/10
Reviewed 20 week(s) ago
Very good, clean place, close to everywhere
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S***n
Staycation
5.8
/10
Reviewed 21 week(s) ago
As a budget hotel, room cleanliness and space were satisfactory. However, the air-conditioning in two rooms was poorly maintained and faulty. Despite complaints, no action was taken, and the staff falsely claimed the issue was resolved. Stayed for 2 nights.
+3
1 people find it helpful
S***A
Business
6.3
/10
Reviewed 28 week(s) ago
The marketing pictures on the website are the same as what you get. Deluxe twin xde bathtub. Had to change rooms, got an aircon x function room. make a complaint.. wait until noon for the technician to come... talking to you in the swan hotel... first and last stay at swan
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L
Lina
6.4
/10
Reviewed 34 week(s) ago
The hotel is clean, it's just a shame the air conditioner is bad, it's not cold, it hasn't worked well for a long time and it's noisy, then because the room given has a window, it's very noisy until 2-5 am at night, motorcycles pass by there. If possible, upgrade the hotel, especially the air conditioner.
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1 people find it helpful
N***n
Staycation
9.1
/10
Reviewed 36 week(s) ago
The location is very strategic. Easy to find a food. The staff is friendly.
1 people find it helpful
Mohd azamli abdul aziz
9.1
/10
Reviewed 99 week(s) ago
Except the hot tap is not functioning, other expeeience is very pleasent for me.
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Xavier Urich Joseph
8.5
/10
Reviewed 155 week(s) ago
Cleanliness and room condition
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Xavier U. J.
6.0
/10
Reviewed 155 week(s) ago
Room are small and dirty with damaged electrical equipment provided for guest with electrical hazard that would cause fatality exist in the room for my stay!
1 people find it helpful
NM
Nisa M.
9.7
/10
Reviewed 160 week(s) ago
Harga berpatutan tanpa breakfast. Bilik selesa, bersih. Receptionist mesra. Dekat dengan tempat makan, bank. Tapi, dalam gambar ada bathtub mandi, realitinya sudah tiada. 😅
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Accommodation's Reply
23 Apr 2022
Dear guest, Thank you for choosing to stay with us. On behalf of the hotel, please accept my apologies for any dissatisfaction you experienced during your visit. I am very disappointed to hear that our service did not meet your expectations. I believe your unfortunate experienced has also been reported and solved internally. Thank you for your time to write this review.
SB
Salmah B. U.
Family
9.4
/10
Reviewed 295 week(s) ago
Booked for 4 persons but got free breakfast for 2 only. Everything else is okay.
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Norfazila binti Yatim
Family
9.7
/10
Reviewed 304 week(s) ago
The hotel room was clean. Front Desk service is also very good
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dr
dewi r.
Medical
8.5
/10
Reviewed 325 week(s) ago
Comfortable, spacious and clean place.
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1 people find it helpful
LM
Leong M. Y.
8.5
/10
Reviewed 343 week(s) ago
Comfortable & easy to get food.
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LT
LAFINDRI T. P.
Business
8.5
/10
Reviewed 350 week(s) ago
The only hotel that provides rooftop garden so we can relax after working without visiting malls which are around 30 minutes from there The receptionists are very helpful especially mr. Zacky whom i talked a lot with. Will definitely go back to this place and enjoy more of the rooftop
1 people find it helpful
LT
LAFINDRI T. P.
Business
9.4
/10
Reviewed 352 week(s) ago
The room is good enough. The hot water is available all the time The hospitality and help from the receptionists (especially mr. Zacky) and the security guard really help us in doing a business trip all the best for everyone. Next visit, I'll try to chill around at the rooftop. Something that i missed from my visit on July 31st until august 2nd. Cheers
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MOHD DIN AMIRUDDIN
8.5
/10
Reviewed 375 week(s) ago
I came to run in Seri Alam Night Burst 2018 on Saturday night, 24/2/18. Very convenient location and close to eating spots such as Restoran Osman.
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WZ
Wadzirul Z.
Business
8.5
/10
Reviewed 403 week(s) ago
A bit pricey as compared to other nearby hotels. Location is great, as it is located nearby eateries and hypermarket.
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Ardi Wirahadi
Romantic
8.5
/10
Reviewed 405 week(s) ago
Thanks. i'm happy can stay on this hotel
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