Overall Ratings & Reviews Hôtel Brésil Opéra SPA

The hotel was very nice and clean. The front desk people was very friendly and helpful.

We enjoyed our stay at the hotel so much, all what we needed was there, The are was full of restaurants and there were many shops around and 2 supermarkets.The staff was amazing, the gentlemen at the reception were so nice and helpful, special thanks to Ms Inga, she helped us a lot, nice friendly smile all the time

Love this place

Wonderful and helpful staff, good location and spacious rooms

We enjoyed our stay. There are lots of good restaurants and bars near by. The bed was big and comfortable, and we had no issues with noise at night. The majority of the staff was pleasant, however, there was a woman at the front desk who was extremely rude and unhelpful. It was very offputting. Breakfast was nothing special. You can get much better at a cafe for 10 euro a person. It also wasn't very clear if breakfast was or was not included in the rate.

Modern, clean and the staff were more than helpful

Nice hotel. Good area

Convenient location, many good restaurants and boulangeries close by. Friendly and helpful staffs!

Excellent services of Alexander at the front desk! He makes the stay the most pleasant!!

Staff was helpful and friendly, spa area was awesome, rooms are small but very sufficient, A/C was good- but we needed to ask them to make sure it didn’t shut off in the night on us. We stayed in July so we did get a little warm over night, but it was easily fixed. The parking area is about a 10 minute walk away and very expensive. There are tons of restaurants in walking distance that are delicious, and very close to a metro. We were able to see Paris easily from this location.

Typical Parisian 3-star hotel. Small reception and smallish rooms. But there is everything you need with a good bathroom and shower. The bed was not the best, but comfortable. Loads of well located plug sockets and decent wifi. The one thing that let it down was no water in the room. This is basic stuff for me and a little disappointing.

Awesome service

Lovely hotel . Clean & comfortable. Close to cafes / restaurants. Helpful staff . Would recommend staying at this hotel .

Other than the free croissant upon check in the service was abysmal. For three days we were met with bad attitudes and slow grumpy answers. Our room was tiny (yes it’s Europe) and the 2 beds put together wouldn’t stay together. Air conditioning didn’t work.

Great place. Lovely staff. Spa was good. Would definitely stay again

Everything was great thanks for for making us feel like home !

On the plus side, it’s well located- walking distance from Grands Boulevards, gare du nord, many nice dining options in the neighborhood. Bed was comfortable. However, interior is tired, old carpets and smell of old in the corridors and the room (unless windows open), air conditioning doesn’t work, service is not friendly.

Close to main roads with restaurants. Noisy- could hear everything from the rooms next door and the hallway. Room was so hot air conditioning wasn’t working

We arrived a couple hours prior to check in. The receptionist was welcoming and confirmed she could check us in early, but needed about an hour. Conveniently, there is a nice little cafe/bar right across the street from the hotel lobby. We checked in about an hour early. The room is small or maybe the bed is too big for the room. I did not measure, but there seems to be about 2 to 3 feet of space all around the bed. There are night stands on each side with outlets & light switches. There is a desk at the foot of the bed with an electric kettle & small closets on each side. The TV is mounted above the desk. The bed was very comfortable and to our liking. We had some issues with the WiFi staying connected for the first 2 days, but after that everything worked as expected. Only other issues we had were both related to the air circulation in the room. We followed the directions provided and set the fan and temp to our desired settings, between 18-20 degrees Celsius (64-68F), but our room would get very warm at night and several evenings we woke up in a sweat. There is a vent in the shower, but no fan. The bathroom would steam up quickly and we had to open the window to release the humidity in the room. We noticed small spots of mold around the shower. There is a small bar area & vending machine in the lobby. They offer a buffet style breakfast for €15/person. We did not try as there were so many other options close by, but it's nice to have. We were pleased with our stay.

When we arrived I was told that our booking had been cancelled. I’ve used Hotels.com several times and it definitely was not cancelled. According to the receptionist I was ‘lucky’ that there was one available room, I suspect that room was the one I booked in the first place, but I could have been left with no where to stay. The room is very very small but had a nice bathroom. Three different cleaners knocked on the door some offering coffee or something, despite having a do not disturb sign on. The day before check out I was told by a receptionist I could get late check out (5pm) we had a very late flight so we stayed in bed until 11am and then I was told that we could not have late check out and that we had to leave as soon as possible. We had no time to get ready and get a shower and they tried to charge us to use a shower in the spa even though it was their mistake that they told us we could have late check out. Receptionist kept talking over me and didn’t deal with the situation very good and it really ruined the experience but it was more the fault of the receptionist who told us we could have late check out.