We have travelled the world (including most of Italia) and we had great expectations for the Bristol Buja on our first trip to Abano Terme. However, the problems started early when we arrived after a long drive by car from the Rome airport. Where I literally watched the Porter run and hide when he saw that we had heavy luggage to unload. Which my wife and I then had to manage alone upon arrival, and then again on check-out! And it continued from there all downhill. Including the very un-friendly attitudes at reception. Acting as if our business was a distraction from their more important personal lives. Never once did we receive a pleasant hello or even buongiorno as we came and went. Not to mention that they claim to be Pet Friendly, totally false. Only if our 5kg well-behaved dog stayed isolated in the room with us! Finishing up this disaster, was our last morning. First, the breakfast ended 45 minutes early and the selection & service was limited. Then at a surprise required early check-out, it was shocking to see that the lobby had already been closed and the furniture all covered in sheets! Sadly, the only things positive about this aging "fake" 5 Star hotel were the women at the pool bar and lobby bar. Plus the Manager's very professional efforts to try and remedy the many problems we had at the hotel and in particular at the Spa. We sincerely appreciated his efforts. While Abano Terme was a great and elegant city, the Bristol Buja was a gigantic disappointment.

Staff was courteous and everyone at the spa was friendly. However they are a little outdated in some things. The WiFi is very inconsistent and doesn’t work in the spa and bathing areas. Most of the front desk staff isn’t very fluent in English. I like that the housekeepers clean the rooms daily without being asked, but l still had to ask for some basic things, like making sure bathtub had been cleaned thoroughly (even after leaving a tip) Overall, the pools were wonderful. Very roomy. There is an indoor pool that leads to outdoor area. Massage jets and exercise equipment in the pools. The saunas were great. The mud and massage packages were great and rejuvenating. If you are on public transport beware that the bus doesn’t run well in Abano. You will have to take a cab to the Montegrotto Station, which is about $17 for a man 8 min drive. Did l mention the cabs are overpriced here? All in all, l would definitely come back. Btw the food at the hotel is scrumptious.

Went for 2 days R & R. Nice hotel in the middle of Abano Terme, convenient for walking into town and many restaurants. There is dining at the hotel, but did not use this so cannot comment. We had massage treatments which were excellent and the warm thermal pools were relaxing. The main pool however, does need a little restoration. The other pools were lovely. We had good weather and the outside areas were clean, with plenty of sun beds.All in all, a great place to spend some time and treat yourself!

Many dining options in walking distance. Plenty of parking space. Clean room and amenities!

The hotel was in a great location, very clean, staff friendly.

Camera 121 scarsa

Great hotel. I always come back to Bristol Buja

Cama y almohadas muy incomodas, aire acondicionado ruidoso, techo ennegrecido por los años sin pintar, moqueta manchada y paredes sucias debajo de las viejas ventanas. Para una suite en un hotel que se dice de cinco estrellas, echamos de menos una cafetera en la habitación, mas variedad en el minibar, servicio a habitaciones H24 y un televisor en la habitación, solo había uno pequeño en el salón.

Hotel un pochino datato ma bello e confortevole camere ottimamente insonorizzate, discreta la spa e anche le piscine, consiglio di considerare nel soggiorno la pensione o la mezza pensione andare a mangiare alla carta al ristorante costa molto di più inoltre i prezzi delle portate non sono indicati e nel conto finale non viene dettagliato nulla quindi ci si trova poi la sorpresa nel conto, nel complesso struttura bella e confortevole meravigliosa la colazione

È un bell’hotel (o meglio, era), grande e in buona posizione, con quattro piscine interne/esterne, parcheggio e verde intorno. Colazione buona con buffet dolce e salato. Accessibilità per una persona disabile più o meno in tutti gli spazi comuni (accesso con assistenza nella piscina) e in diverse stanze. Struttura da rinfrescare un po'... così com'è, non la definirei super lusso 5 stelle. Rapporto qualità/prezzo: medio.

Ottimo hotel per un piacevole e rilassante soggiorno alle terme. Molto bella la Spa con tre differenti tipi di saune, varie docce emozionali e la sala relax con parete di sale.

Siamo clienti abituali, ci piace molto questo hotel

Ottima SPA, hotel carino ma a mio avviso un pò datato e non sufficientemente tenuto per essere un 5 stelle.

Ottimo lo chef. Personale di cortesia estrema, ottima pulizia, regole CoVid rispettate, disponibilità del personale della SPA a risolvere qualunque problema anche quando esulava dalle loro competenze. Un soggiorno gradevolissimo ed estremamente rilassante

Molucche comodo pulito Personale gentilissimo,cucina ottima,spa meravigliosa

Stanza confortevole anche se con arredi démodé. Ottima colazione. Zona saune eccezionale.

Servizio cortese. Rapporto qualità-prezzo buono. Colazione buona. Struttura vecchia.

COMIDA E INSTALAÇOES OTIMAS

Belle piscine e tanti idromassaggi, nel weekend un po' affollate. Personale gentile e colazione senza glutine molto varia!

Tutto perfetto,cibo eccellente,personale gentile e professionale