Overall Ratings & Reviews Mandarin Oriental Savoy, Zurich

Attentive, courteous, personal service. Location of hotel and The room confort were perfect…

From walking through the door you well welcomed, amazing staff, super helpful I requested some dining locations in where they said they would walk me around the corner to personally show my options, never had that ever in traveling. The bar and restaurant staff were perfect. The location was great for walking. I read the reviews prior to going so I have to agree that the room was super small, but clean, comfortable and well appointed. I was by myself with just a carry on so it was fine for me, if I had larger luggage and another person with me it would have been another story. Note there is a hub for trains just to the side of the building, so like others it is loud and goes on forever, did not effect my stay but I could see how others would be not happy with it. Overall I loved it

The Mandarin Hotel is always a good choice, but there were a few missteps with the in room dining and housekeeping service, which was disappointing, given the reputation of this hotel. On the positive side, the rooms were spacious and well appointed, and the staff very helpful and courteous. The location is ideal as it is close to shopping and the old town for sightseeing.

Great hotel and great staff. Great location to walk everywhere. Only complaint was room was a bit small.

rooms are too small

probably the best hotel in Zurich

Amazing hotel with good personal.

Our recent stay at MO Savoy, Zurich, was nothing short of extraordinary, and what truly set this hotel apart was its unparalleled commitment to exceptional service. The staff's genuine friendliness and their eagerness to go the extra mile created an inviting atmosphere that made me feel genuinely valued as a guest. The team at MO Savoy, Zurich, deserves accolades for their outstanding hospitality. From the front desk to housekeeping, every staff member went above and beyond, ensuring ou comfort and satisfaction. The concierge service, a beacon of local savoir-faire, provided insider knowledge that guided me through hidden treasures with a touch of exclusivity. It is this intangible quality that distinguishes MO Savoy Zurich. The staff orchestrated an experience that transcends the ordinary, seamlessly merging anticipatory service with genuine warmth. It felt like a ballet of professionalism and affability, leaving an indelible imprint on my consciousness. The room itself was a haven of luxury and sophistication, surpassing my expectations. Impeccably clean, tastefully decorated, and equipped with modern amenities, it reflected the hotel's dedication to providing a top-notch experience. The hotel left an indelible impression. It's not just a residence; it's a symphony of splendor where every note is meticulously composed, and every detail is a brushstroke on the canvas of luxury, emerging as a virtuoso, orchestrating an experience that transcends the ordinary.

Great staff and service

Great location and rooms were excellent. We had a lovely time at this hotel. Only minor issue was the ineffectiveness of the AC, otherwise it would be perfect.

The very finest

Beautifully appointed hotel with friendly and courteous staff. Excellent location in "old town".

Great location. A bit stuffy for my taste.

Nice

Extremely friendly staff (thanks for everything Berkan), gorgeous hotel, close to great landmarks, restaurants, and shopping.

Very friendly and helpful staff. Hotel is super central. Can be a bit noisy with the tram passing by.

The bell boy was the nicest person the rest of the staff were the most unpleasantly, rude an unprofessional that i have ever encountered in a hotel

Really nice welcoming the valet parking got us a cheaper parking in the street as we arrived quite late we appreciated We got also upgraded to a really nice room with a balcony with a view over Zurich roofs it was amazing We also enjoyed the restaurant which we highly recommend

The hotel is really great. Loved the room. Everyone was super friendly. All though our kids were super crazy. The location is right in the center. But the rooms are very quiet. The staff was lovely.

The bar and restaurant Orsini are outstanding. The service for the hotel part was lacking. Nobody came out to greet us as we arrived. We were also missing a file after check out and when we called the hotel to ask if it was there, they were immediately defensive and unhelpful. This is not what I expect from a 5* property.