It was a good hotel. But while I just needed to buy white rice during breakfast period, it was so hard just for 3 portions of white rice. It was a very ridiculous policy that they couldn't sell white rice during breakfast services. Then I tried to buy a breakfast package for 1 person, but I only needed the white rice. Just then they were willing to sell me the white rice. This is so absurd.

Breakfast that gave me diarrhea, and a very hot room.

It was a pleasure staying here, in the city.

This hotel is located in a row of shophouses, and you have to pay around 10,000 Rupiah for parking. There's no access road other than the paid entrance. The hotel is decent, and the service is friendly.

The staff and security are friendly and very caring towards hotel guests, for example in terms of parking and room service.

Strategic location, great, cool

The room was not very clean and was a bit damp and stuffy.

Simple, clean, comfortable, friendly crew

friendly staff, strategic location

I always book Hotel Fave Surabaya for my guests from Jakarta, and they love it. The location is super practical for West Surabaya and just minutes from Pakuwon Mall. Rooms are clean, comfy, and the price is really reasonable for the value. Staff are friendly too. Hope Fave keeps giving more special discounts in the future! Thank you 🙏

It's really bad luck staying here, so you'll have a bad experience: 1. Entered room 307 if it's not wrong (yes the standard one), but there are no amenities like a toothbrush, the doormat is wet, even though it hasn't been used (yes, it's okay, ask for it to be sent, it's okay, it's done) 2. While eating in the room, suddenly the AC leaked, and this is a lot of drops, but instead of asking us to move to another room to fix it, this offer to move for the sake of it is not there at all. So imagine, I'm tired, I want to go straight to bed after eating, but I have to wait for this person to disassemble the AC, install it again, it's not necessarily that the AC is right???? Where is the common sense? We have to get angry before we are given a transfer, we must want to meet the manager before we are given a transfer. Btw, we're already in a state of wanting to sleep, isn't it decent, you know? Engineering is knocking on the door like a debt collector (I yelled yes to the answer, I felt like I was being rude) 3. I don't care anymore, what's wrong with me, because the towel SMELLS PRENGUS/smells/smells, until I buy my own towel because I'm too tired to complain. Yes, I bought a standard room, the cheapest, yes, but I didn't ask for a free stay. Now I've told you why I don't recommend this hotel, just go back to your father and mother, want comfort or just sleep even with the above conditions. On the other hand, I am grateful to this hotel because I know what the standard of a good hotel is, even if it is a 2/3 star In addition, for example, if you have a budget above the fave standard room, choose another hotel, not the original one.

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Good location, very decent room.

It's very comfortable even for a one-day stay. The food is delicious, but the menu could be expanded. If possible, make parking free for hotel guests so they can enter and exit the area without having to pay.

Very helpful, strategic location, close to malls and restaurants. Recommended.

The AC is not cold, room 320 next to the emergency stairs is very noisy.

During my stay, outside noise leaked in during the middle of the night, from cell phone ringers from the next room, to the sound of doors opening and closing, and the sound of walking. Other guests also shouted and entered the room at night. On Friday, I was away all day. The room was marked as occupied (do not disturb), but when I returned, the room smelled of cigarettes, and the door handle smelled of cigarettes. I complained, but only sprayed. I suspected someone had entered the room while I was away.

The staff is friendly, the hotel lobby is comfortable, and it smells good when you first enter.

The staff is friendly, especially the security. For the 310, I don't understand why, but every time I enter the room, it smells musty, or like farts. But the lobby and restaurant smell nice and refreshing.

Short vacation for Westlife concert. Didn't expect the rain. Hotel has easy access to venue. Friendly staff overall, start from receptionist, room attendant, and even the security, Pak Nadzir. He was ready at the entrance to help us with an umbrella. Excellent service