Hotel Santika Premiere Bintaro

Explore Hotel Santika Premiere Bintaro
8.7
Very Good
From 4,827 reviews
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Cleanliness

8.9

Room Comfort

8.7

Meal

8.7

Location

8.9

Service and Facilites

8.8

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Staff Friendliness (60)
Taste (55)
Variety (55)
Ambiance (53)
Bedroom (51)
Surroundings (48)
Accessibility (48)
Hotel Area (47)
Family Friendly (46)
Bathroom (45)
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Traveler Reviews Hotel Santika Premiere Bintaro

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Customer reviews
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Nino M. D.
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Business
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10.0
/10
Reviewed 2 week(s) ago
Great hotel! I believe that the Santika chain of hotels has the same quality standards, because I almost always stay at Santika hotels wherever I travel for business or pleasure.
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Accommodation's Reply
12 Nov 2025
Dear Mr. Nino, Thank you very much for your review and for your trust in Hotel Santika! We are delighted to know that you continue to choose Santika hotels, whether for business or leisure, and are satisfied with our consistent quality standards. Your support means a lot to us and we look forward to welcoming you back to Hotel Santika Premiere Bintaro or any other Santika Indonesia hotel and resort chain. Best regards, Ali Sukron, General Manager
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siti r.
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10.0
/10
Reviewed 4 week(s) ago
Nice, clean, tidy and comfortable.
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Accommodation's Reply
28 Oct 2025
Dear Santika Premiere Bintaro, Thank you for your warm review. We are glad you enjoyed your stay and hope to welcome you back soon. Best regards, Ali Sukron, General Manager
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R***o
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8.5
/10
Reviewed 4 week(s) ago
My son will be participating in a piano competition at Titan Center Bintaro. I saw a grand piano in the hotel lobby, so I chose Santika Premier Bintaro because it was close to Titan Center. However, when I wanted to use the grand piano for my son to practice before the competition, it turned out the piano couldn't be played and according to the customer service, the piano was just for display. Hopefully, the piano can be played in the future because we will probably come back here again next year.
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Accommodation's Reply
28 Oct 2025
Hotel Santika Premiere Bintaro extends warm greetings! Thank you for choosing Hotel Santika Premiere Bintaro as your accommodation for the Piano Competition at Titan Centre. We are proud and pleased to be a part of this precious moment. We apologize for any inconvenience caused regarding the grand piano in the lobby area. Your feedback is highly appreciated and will be taken into consideration for future improvements to our facilities. We look forward to welcoming you and your family back again in the future. Best regards, Ali Siukron General Manager
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A***g
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10.0
/10
Reviewed 5 week(s) ago
A comfortable and recommended hotel to stay in the Bintaro area. I'll definitely be back next time.
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Accommodation's Reply
28 Oct 2025
Dear Santika Premiere Bintaro, Thank you for your warm review of our hotel. We are very pleased that you enjoyed your stay and hope to welcome you back again soon. Best regards, Ali Siukron General Manager
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Aryo
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Business
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10.0
/10
Reviewed 7 week(s) ago
Staff very friendly and room comfortable.
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Accommodation's Reply
17 Oct 2025
Dear Mr. Aryo Warmest Greetings from Hotel Santika Premiere Bintaro! Thank you for sharing your experience at Hotel Santika Premiere Bintaro. It was a pleasure to read that you were pleased with our service. I am looking forward to welcoming you back to my hotel very soon and enjoying our hospitality once more Best Regards, Ali Syukron General Manager
G***a
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9.4
/10
Reviewed 7 week(s) ago
What a pleasure! We checked in at night and were given a room upgrade… The room was spacious, comfortable, and clean. Complete amenities. Friendly service 👍
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Accommodation's Reply
17 Oct 2025
Dear Santika Premiere Bintaro, Thank you for taking the time to write us a wonderful review. We are delighted that you enjoyed our service and we look forward to welcoming you back to Santika Premiere Bintaro again. Best regards, Ali Sukron, General Manager
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IR
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Business
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10.0
/10
Reviewed 7 week(s) ago
If I go to Bintaro, I will definitely come here again.
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Accommodation's Reply
17 Oct 2025
Hotel Santika Premiere Bintaro Warmest Regards, Thank you for taking the time to give us your highest satisfaction rating. We are very pleased that you were satisfied with our service and experience. We look forward to welcoming you back to Hotel Santika Premiere Bintaro again. Best regards, Ali Sukron General Manager
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Verified Traveler
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Leisure
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7.0
/10
Reviewed 8 week(s) ago
Throughout my two-week stay, Novita, Fatona, Mikha, and Janto consistently delivered outstanding service, fostering a welcoming environment. Breakfast preferences were consistently met, laundry services were of exceptional quality, and the housekeeping staff exhibited professionalism and proficient English language skills. The hotel's strategic location provides convenient access to premier shopping destinations, including Pacific Place and Senayan City Mall. Security measures are highly effective, and the gardens are impeccably maintained. Moreover, the property boasts a pool with city views and offers a diverse culinary selection, negating the necessity for off-site dining.
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Accommodation's Reply
17 Oct 2025
Dear Valued Guest, Thank you for taking the time to share your wonderful feedback. We are truly delighted to know that your stay with us was comfortable and enjoyable. It’s great to hear that you appreciated our services, facilities, and strategic location, as well as the overall atmosphere we strive to create for our guests. Your kind words motivate us to continue delivering exceptional experiences. We look forward to welcoming you back in the near future. Warm regards, Ali Syukron General Manager
A***a
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10.0
/10
Reviewed 9 week(s) ago
Hotel staff are friendly and the rooms are clean
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1 people find it helpful
Accommodation's Reply
17 Oct 2025
Warm greetings from Hotel Santika Premiere Bintaro! Thank you for taking the time to write us a wonderful review! We hope to welcome you back soon! Best regards, Ali Siukron, General Manager
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Azani S.
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Staycation
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9.7
/10
Reviewed 9 week(s) ago
Check-in was fast and assisted by the front desk staff. The room was clean and had complete amenities. The hotel is located close to dining options. The gym and pool are well-maintained, and the pool water could be cleaned better. The breakfast menu could be more varied, but the taste was quite good. Overall, my stay at Santika Premiere Bintaro was quite satisfying.
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Accommodation's Reply
17 Oct 2025
Sincerely, Hotel Santika Premiere Bintaro Thank you for taking the time to share your experience with us. We are delighted to know that our check-in process, room cleanliness, hotel facilities, and location made your stay more comfortable. We also appreciate your comments regarding the cleanliness of the swimming pool and the variety of breakfast menu. This feedback is very important for us to continuously improve the quality of our services and facilities. We are very pleased to know that your overall experience was satisfactory. We look forward to welcoming you back for even better experiences in the future. Sincerely, Ali Siukron General Manager
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S***y
icon-Leisure
Leisure
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10.0
/10
Reviewed 9 week(s) ago
Everything is okay 😍😍.. 2 nights staying here feels like time passed quickly.
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Accommodation's Reply
17 Oct 2025
Best regards, Santika Premiere Bintaro Hotel! Thank you for your wonderful review of our hotel. We hope to welcome you back soon. Best regards, Ali Siukron General Manager
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C***e
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7.1
/10
Reviewed 10 week(s) ago
The breakfast menu is not very complete, just ordinary and for children they charge 200 thousand for a menu that doesn't have many choices, maybe the menu choices could be increased
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1 people find it helpful
Accommodation's Reply
17 Oct 2025
Dear Hotel Santika Premier Bintaro, Thank you for sharing your feedback. We apologize if the breakfast menu did not meet your expectations, especially regarding the variety of the children's menu. We sincerely appreciate your feedback and our team will take it into consideration for future improvements. We look forward to welcoming you back with an even better and more varied breakfast experience. Best regards, Ali Siukron, General Manager
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Y***s
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Business
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10.0
/10
Reviewed 11 week(s) ago
Suitable for staying overnight while working.
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Accommodation's Reply
17 Oct 2025
Warm greetings from Santika Premiere Bintaro Hotel. Thank you for your valuable review of our hotel. We hope to see you again soon. Sincerely, Ali Shukron, General Manager
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Rah A. S. I.
icon-origin-TRAVELOKA
9.6
/10
Reviewed 11 week(s) ago
Everything is ok, except the room size (especially the width) is too narrow for a hotel in that class/segment.
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Accommodation's Reply
17 Oct 2025
Dear Hotel Santika Premier Bintaro, Thank you for taking the time to write a review. We are very glad that you had a pleasant overall experience and thank you for your comments regarding the room size. We will take this into consideration to improve our service in the future. We do hope to welcome you back again and provide you with an even better experience on your next visit. Best regards, Ali Siukron General Manager
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t***a
icon-Staycation
Staycation
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9.7
/10
Reviewed 13 week(s) ago
I've stayed here several times, and the staff are all very friendly. I had a misunderstanding with the hotel a while back, but I was compensated and received excellent service. I would definitely stay here again and recommend it. The location is strategic, the rooms and hotel area are clean, nice, and smell good, and the food is quite varied, and most of it is delicious. 👍🏻
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Accommodation's Reply
27 Aug 2025
Warm greetings from Hotel Santika Premiere Bintaro! Thank you for your trust and positive review. We are pleased to provide you with excellent service and satisfactory compensation. We look forward to your next visit to Hotel Santika Premiere Bintaro. Sincerely, Ali Syukron, General Manager
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l***i
icon-origin-TRAVELOKA
9.3
/10
Reviewed 13 week(s) ago
Breakfast menu variations have been increased
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2 people find it helpful
Accommodation's Reply
27 Aug 2025
Warm greetings from Hotel Santika Premiere Bintaro! Thank you for your suggestion regarding our breakfast menu variations. We will immediately share your feedback with the relevant department. We hope to see you again soon. Sincerely, Ali Syukron, General Manager
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INDRAWAN
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8.8
/10
Reviewed 15 week(s) ago
The room was clean and comfortable, the service was good, and the parking lot was spacious. The breakfast was standard hotel fare.
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Accommodation's Reply
27 Aug 2025
Dear Mr. Indrawan, Warmest greetings from Hotel Santika Premiere Bintaro! Thank you for your kind review! We are glad you enjoyed your time at Hotel Santika Premiere Bintaro! We hope to see you again soon. Sincerely, Ali Syukron, General Manager
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A***o
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10.0
/10
Reviewed 15 week(s) ago
Great service, all the staff are friendly
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1 people find it helpful
Accommodation's Reply
27 Aug 2025
Warm greetings from Hotel Santika Premiere Bintaro! Thank you for your excellent review, and we look forward to seeing you again soon. Sincerely, Ali Syukron, General Manager
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P***r
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
The flagship hotel for staying in any city, it's definitely all good 👍
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Accommodation's Reply
30 Jul 2025
Warm greetings from Hotel Santika Premiere Bintaro! Thank you for sharing your experience with us and for leaving us a positive review! We were delighted to welcome you and hope to see you again soon. Sincerely, Ali Syukron, General Manager
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A***s
icon-Business
Business
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8.8
/10
Reviewed 17 week(s) ago
Good service, clean hotel.
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1 people find it helpful
Accommodation's Reply
30 Jul 2025
Warm greetings from Hotel Santika Premiere Bintaro! Thank you for sharing your experience with us and for leaving us a positive review! We were delighted to welcome you and hope to see you again soon. Sincerely, Ali Syukron, General Manager
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Number of reviews per page
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40