Overall Ratings & Reviews Cocoplum Beach Hotel

The hotel location is nice- about 15 minutes from the airport and right in the beach. Unfortunately, the beach was full of seaweed and we could not swim. The Restaurante staff was friendly but very slow. The reception was not friendly and also very slow. Our room was nice and comfortable but loud and we could hear the construction next door and kids in the pool. I would not stay here again.

Unfortunately the hotel was under renovations and the appearance, and noise was terrible. The fact that not even on a Sunday morning they let you rest with the noise was crazy.

Beach was steps away overall great experience

We had a wonderful stay at Cocoplum. This was our first trip to San Andres. I can’t say enough about Cocoplum’s amazing staff, they went above and beyond to make sure we had a memorable stay. They were so welcoming, courteous and helpful. They coordinated our transportation, island tours and made sure we got the most of our trip. Cocoplum’s beach was only a few steps from our room it was so relaxing and clean. We’ll be returning to visit our friends at Cocoplum!!

Great hotel and beach

Todo el personal súper amable y atentos a las necesidades de nosotros, viaje con mi mamá que usa bastón para caminar y nos acomodaron en el primer piso, y cada una de las personas que trabajan ahí saludaban y sonreían. El ambiente genial, tranquilo y limpio. La comida deliciosa. Quedamos súper felices con nuestra estadía.

The staff was very friendly and helpful. We loved that it was front beach and there were rental cars outside the hotel. They had a local taxi who h made us feel safe. Downside is that it is outdated and old rooms and no closet space. But perfect for an affordable front beach hotel.

There’s a unique layout to the property that will entice travelers, but that’s all they’re selling. There are stray dogs that freely roam the property, cleaning that hasn’t been done in ages, and there was potent smell of urinal cake in our room, along with black spots on our pillows. We left after night 1/3 for a cleaner location.

Cocoplum was like a sitcom parody version of a beach hotel. Had a blast at times, at times were confused at how everyone elses experiences in their rooms were so different from one another. By in large we really enjoyed, but mostly because of the quirks. Beautiful beach spot, Pablo the main bartender is the man. Great stay!

Great people, great location

Great location with a true beach, away from crowded downtown area. I wish they had umbrellas or some type of movable shade, since there is less palm trees or cover. Food was great, just needs a bit more variety. Staff was friendly and so easy to go out and see the island.

Nice beach front property. Staff amazing !!

The staff is very friendly and helpful, and the place is súper I love it

Perfect location for the beach !

We loved our stay! Loved everything about the hotel. Enjoyed the beach and pool. Lots of amenities near by. Parasailing, renting a side by side and going around the island, booking a boat tour to the keys. The staff are courteous and professional.

We have stayed at this property in the past and really liked it but this time we found the hotel to be quite rundown and things needed to be fixed. We have always loved the beach here but this time it was awful with lots of seaweed that wasn't being cleaned up, which in turn left a horrible smell like sewage. I did not swim once in the water because the smell was awful! Although the staff are amazing and food is very good I have to say the hotel itself needs major improvements and updating.

Excellent service, great hospitality and food delicious.

I had to leave early due to lack of cleanness in my room, they just offer you a bottle of water for your whole stay and nobody’s answers if you wan t more at night. My room had cockroaches, no shampoo, rooms are in pretty bad shape

Nice place friendly staff great beach access just no extra towels for shower or beach

The only highlight of the property is that is has its own private beach. The rooms are old and poor conditions, no wifi connection available; our reservation was for 3 days but we left after the 1st night and looked for other option within the island. Luckily we found something more accommodating and better price. Cocoplum did not return our money for the 2 days we did not stay.