8.0
Very Good
From 5,302 reviews
Provided by travelers on
Cleanliness

7.9

Room Comfort

7.9

Meal

7.7

Location

8.2

Service and Facilites

8.2

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Traveler Reviews Urban Style Biz Premier (Formerly Berry Biz Hotel)

Number of reviews per page
20
40
Customer reviews
RISKA RISKA
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5.7
/10
Reviewed 135 week(s) ago
The rooms do not match the photos, the walls and windows are dirty and have not been cleaned at all. All dirty glass is not maintained, the door is also dull and dirty, just checked in at 5, checked out at 6, only 1 hour there, surprised at the room like not a hotel
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4 people find it helpful
Alexander A.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 136 week(s) ago
Musky, the photos are misleading, fungus, dirty not fit to be open for business.
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Norma H.
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8.4
/10
Reviewed 137 week(s) ago
Okay for a cheap price, but there are some complaints but it's okay for me
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1 people find it helpful
Billy K. S.
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5.5
/10
Reviewed 139 week(s) ago
The hotel is not maintained. The room was dirty, a bit smelly and there were still towels used by previous guests. No amenities, water, new towels. Pretty sad, luckily only 1 night.
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2 people find it helpful
Bella M.
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6.0
/10
Reviewed 139 week(s) ago
1. Does not match in the picture. Totally beyond expectations. From exterior to interior. 2. Rooms are not very clean. Lots of grains of sand felt. No toiletries at all except towels. For the room air conditioner, if it is turned off it will leak. 3. The atmosphere of the hotel is not good for a staycation. 4. Staff do not wear official uniforms & do not do what is asked. I asked for help to clean the room but it was not cleaned. 5. The interior of the whole hotel is not maintained at all. 6. Must change the star rating. Not suitable if the star rating is written 4. Thank you.
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1 people find it helpful
Saifan e.
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9.1
/10
Reviewed 140 week(s) ago
For a clean place, friendly staff, cold air conditioning, which is a pity only the refrigerator is not cold.
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2 people find it helpful
Bams
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8.5
/10
Reviewed 140 week(s) ago
Lack of post-pandemic care, for example the cafe/shop in the lobby is closed and the facilities and room conditions.
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Agus P.
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6.0
/10
Reviewed 140 week(s) ago
It doesn't match the photo, it's almost not maintained, maybe the operator has changed, it's very quiet, many facilities are damaged, what era photo was that.
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2 people find it helpful
F
icon-origin-TRAVELOKA
6.0
/10
Reviewed 141 week(s) ago
Jorok banget ga sesuai sama foto aslinya! Bau banget kamarnya.
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Cherry V.
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5.4
/10
Reviewed 141 week(s) ago
Cleanliness is very very disappointing, the tissue is getting moldy. Very noisy sound. The floors and walls are all not clean. Even for a standard hotel, this is very disappointing. Bed linen is perforated and dirty. Hot water is off.
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1 people find it helpful
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ASWADIR
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6.4
/10
Reviewed 141 week(s) ago
Service ok. But the lobby is not clean. Not like the photo. It looks like the building lacks maintenance, the cet in the room has been peeled off. The hallways are not clean and look like they are still under renovation or lack of maintenance. Sorry just to be honest. Hopefully it could be better.
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2 people find it helpful
Ary S.
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8.8
/10
Reviewed 142 week(s) ago
Room: 4/5. Facilities: 4/5. Location: 5/5. Service: 5/5. As expected, according to the photos and friendly service. Make your staycation feel at home, the best 3 days 2 nights. Even though the mines are only in the bathroom equipment, there is no shampoo, toothpaste and toothbrush, but the rest is okay, hot water is always there. Hopefully in the future it will be able to rise again and be improved again.
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2 people find it helpful
Sudiono
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6.0
/10
Reviewed 144 week(s) ago
The hotel is poorly maintained, the paint is peeling off in the rooms, the basement parking is dirty, the water in the bathroom is hot and cold uncontrollably.
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2 people find it helpful
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Susy
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6.0
/10
Reviewed 145 week(s) ago
I didn't stay overnight. When you open a stuffy/dark room/closed windows, when you open the lights you can see the walls of the room, all the paint is peeling off because the walls are leaking. And the room looks like it hasn't been occupied for a long time. The sheets are very dirty. I want to be given a room change, I don't want to. Because the first impression is not satisfactory. At that time I also moved hotels. The hotel looks deserted, there is no security guard. And not safe. Only this time took the wrong hotel. See from the pictures of the hotel, and the rooms are all good. But when I saw the conditions it didn't fit. Sorry, I forgot to take a photo of the room on the 2nd floor. My advice, for the hotel, before giving the room to the consumer, check first, is it worth living in. In the end I lost for 2 rooms, because it couldn't be canceled.
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6 people find it helpful
Sri A. D.
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8.5
/10
Reviewed 145 week(s) ago
The lobby is ok, the rooms are a bit dark, the restaurant is not open.
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1 people find it helpful
Kimberly L.
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8.8
/10
Reviewed 146 week(s) ago
The staff is friendly, the AC room is cold & there is warm water, only the sink water is really small, overall I like staying here because the price is really affordable. Thank you
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4 people find it helpful
rini a.
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5.5
/10
Reviewed 146 week(s) ago
At the beginning, I saw reviews of good people, interested in stopping by but disappointed that the sheets were dirty.
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4 people find it helpful
vishal
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5.1
/10
Reviewed 146 week(s) ago
Worse hotel to stay at. Stains in the bedsheets. Bathroom was super smelly. Walls were super dirty. Not recommendedat all!
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Agatha W.
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5.5
/10
Reviewed 146 week(s) ago
Kayak kos-kosan, shampo sabunnya abis walupun pas info langsung diisi ulang si, tapi diisi ulang setelah tamunya masuk. Ga ada sikat gigi, spreinya kotor ada bercak-bercaknya, temboknya banyak bekas bekas kotor, bangunannya juga kurang terawat kalo menurut aku cuma lobynya aja yang mending tapi pas naik jadi agak serem si.
3 people find it helpful
Maryati
icon-origin-TRAVELOKA
6.0
/10
Reviewed 146 week(s) ago
To much to say. No hand soap. Torn towels. No tissue. No teabags or coffee sachets. Very poor, no words. Hope they improve, location is very good. Maybe this is the COVID effect. Wish then all the best.
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