Overall Ratings & Reviews Cititel Express Penang Hotel

Thanks for your feedback! We're delighted to hear that you found our hotel clean and comfortable, and that our staff were friendly. It's also great that you appreciated our location, being walking distance everywhere in George Town, Penang. We do note your feedback regarding the small room size, making it less spacious. We understand this can impact your comfort, and we're always looking for ways to optimize our spaces while ensuring a pleasant stay for all our guests. We hope to welcome you back again soon!

Thank you for your wonderful review of Cititel Express Penang! We're delighted to hear that your stay was so enjoyable. Your kind words about our staff, accommodations, and amenities are truly appreciated. We're committed to providing exceptional experiences for all our guests. We hope to have the opportunity to welcome you back to Cititel Express Penang in the future.

Thank you for your positive review! We're glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon!

Thank you for your kind words! We're glad to hear that you enjoy your stay with us and the location was convenient for you. We look forward to welcoming you back in the future.

Thank you for your positive review! We're glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon!

Thank you for your kind words! We're glad to hear that you enjoy your stay with us and the location was convenient for you. We look forward to welcoming you back in the future.

Thank you for your feedback. We're glad to hear that overall you had a good stay. We appreciate you highlighting the alternate day housekeeping policy. We understand your point about the bed making. We will definitely take your suggestion into consideration as we review our housekeeping procedures. It's valuable feedback like this that helps us improve the guest experience. We hope to welcome you back again soon and provide an even better stay.

We sincerely apologize for the cleanliness issue you encountered in the room. This is not the standard we strive for, and we will address this with our housekeeping team immediately. We appreciate your comments and are working to improve.

Thank you for sharing your feedback with us. We’re sorry to hear that the room size didn’t meet your expectations and that it wasn’t as comfortable as you hope for. We understand how important space is for a relaxing stay, and we apologize for any discomfort this caused. For future stays, we recommend considering our slightly larger room options (Superior Room) to ensure more space and comfort. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a more comfortable experience.

Thank you for your positive review! We're glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon!

Thank you for your positive review! We're glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon!

Thank you for your valuable feedback! We're glad to hear you enjoyed our strategic location and the atmosphere of the hotel. We take cleanliness seriously and will certainly look into improving the condition of the towels. Additionally, we appreciate your comments about staff friendliness and will use this as an opportunity to further train our team to enhance guest experiences. We hope to welcome you back and provide an even better stay next time.

Thank you for your positive review! We're glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon!

Thank you for your positive review! We're glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon!

Thank you for your positive review! We're glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon!

Thank you for your continued loyalty to Cititel Express! We're delighted to hear that our hotel has become your family's go-to choice when visiting Penang. Your support means a lot to us, and we're committed to providing you with the best possible experience. We hope to welcome you back soon!

Thank you for your kind words! We're delighted that you found our location strategic and the hotel clean. Your satisfaction is important to us. We hope to welcome you back soon!

Thank you for your kind words! We're thrilled you loved our location, clean rooms, and friendly staff. It's great to hear that you enjoyed the local food scene nearby. Your positive feedback motivates us to keep up the great work. We hope to welcome you back soon!