Overall Ratings & Reviews Nishimuraya Hotel Shogetsutei

Our stay at Nishimuraya was absolutely amazing. From the second we stepped in all the way u til check out. The staff is very friendly and helpful. They take youd luggage to your room and give you an explanation of the room set up and customs. They provide yukatas to wear to the onsens and shoes. The foodbwas out of this world and a grwat opportunity to try a traditional Japanese meal. I cant say enough good things. My only regret is that we didn't stay longer.

Staff was extremely friendly and helpful. The free onsen on site and the private bath were both very nice. Room was spacious and clean

This place is SO nice. I loved every aspect, from my room to the onsen to the breakfast buffet. The town is really nice too. Quiet though, so if you're looking for vibrant nightlife this isn't it 😀

This hotel is beautiful, extremely clean and attention is paid to every detail. We stayed in a traditional Japanese room which was a wonderful experience. The tatami beds were so fluffy and comfortable. They provide robes and slippers so you can visit the 7 hot spring bath houses in the village. Breakfast was also very good. It’s pricey but well worth it for a one of a kind experience!

This is my third time staying at shogetsutei onsen and I love it. Highly recommend this onsen.

Great experience

Very good and relaxing, staff is very friendly definitely going back.

Excellent hotel with great facilities. The private onsen and dining experience were unforgettable. Close to all attractions.

Staff service was excellent

The property was very clean, welcoming and fantastically located. The shuttle bus was fantastic, running every half hour for the majority of the day. The in room dining option was unreal with our host, Veyama being utterly exceptional and explaining each and every dish.

Excellent choice for Kinosake-Onsen. Staff was above and beyond amazing. Incredible location. We were a bit worried that this might be too far from the center of town but on the contrary, it was an easy walk and we enjoyed being in a quieter location. Walk into town was beautiful. Can not recommend this place enough!

Beautiful place helpful staff great onsen delicious food

This experience was top notch! Wonderful staff. Every step of the way my friends and me were taken care of and made to feel welcome. The food was better than a 3 Michelin star meal we had earlier in our trip and our room felt authentic. This was a true spa experience at a fraction of the cost you would pay in the US, but with much better service.

This place is amazing. The Onsen is a luxury and we enjoyed it to the max. Dinner was served in our room every night and it was delicious. We will definitely come back.

Nishimuraya Hotel Shogetsutei offered an excellent Japanese and Western breakfast and dinner selection. Shogetsutei's Japanese Kaiseki Ryori is top notch that comes with top notch service and attention :)

This was the best hotel--of any style--I've ever stayed at in my life. It was also my first ryokan experience. Everything was top-notch. Service was exemplary--from the check-in staff, to my room attendant, to housekeeping, to the shuttle bus drivers, to the onsen staff--they were all so great! The hotel's onsen were wonderful. I wish I could've gone more often! The kaiseki dinners were outstanding. The western-cuisine restaurant (Ricca) was also outstanding. The rooms and facilities were well-maintained and extremely clean. The waterfall view from the lobby lounge felt so Zen! The shuttle bus was super convenient. Even if you don't make use of the shuttle bus, the property is only a 15-to-20-minute walk to town, and it's a very pleasant walk. The nearest public onsen, Kono-yu, is perhaps less than a 10-minute walk away. (It could've been even faster if I wasn't wearing geta). I can't say enough good things about Nishimuraya Hotel Shogetsutei. Excellent ryokan in a super-nice onsen town. Highly recommended!

Amazing Hotel with a beautiful mountain view from the "Superior Japanese Room". Staff were super friendly and the shuttle bus was very handy. We also really enjoyed the private bath "Rinsen".

They actually have the absolutely nicest onsen in the whole town. Their dinner is superb! It's a beautifully run and well designed place. The Beds are so very comfortable and the location excellent. It was a such a memorable experience and my son and I had an absolutely excellent time. They could not have been more gracious.

It's the most amazing Ryokan stay for us. Really very great service and clean rooms. Top notch service award goes to Kobayashi-san who assisted us greatly in calling and confirming our next hotel stay. Will definitely stay in this hotel on our next visit :)

It was a treat to stay at the Nishimuraya Hotel Shogetsuhei. Everything is tastefully done. Beautiful hotel, onsen, great dinner and breakfast. If you like hot springs, forget the town's public onsens, and just stay and enjoy it at the onsen. This was a splurge for me, but so worth it after the hustle and bustle of Osaka. Stay for more than a night to enjoy all that Nishimuraya and Kinosaki has to offer.