9.4
Exceptional
From 174 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.6

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Traveler Reviews Hana Beppu

Number of reviews per page
20
40
Top reviews
Bonnie
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very nice and clean hotel. Great hot spring for relaxation. It is very close to the park. Their dinner taste menu are full of fish plates, kind of overkill but the service was great.
Craig
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This hotel is fantastic. Great value for money. Room was clean, authentic and just delightful. The staff were amazing and helpful.
Fonthip
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I like the location. It’s great,close to train station. The room was clean and also the whole staffs were very nice and friendly, both at the front desk and staffs at the restaurant. It was very impressive!!!!!onsen was great!!!!
Eric
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We had an amazing stay at Hana Beppu, the food and onsen was wonderful! My only critique would be the washroom didn't come with a toilet brush to clean it so have to use hand. Perhaps all rooms should come with one. But overall we had a pleasant time here!
Bonnie
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Very nice and friendly japanese style hotel. Love their onsen.
Ana C
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great people, love how clean everything was
Por
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very good service
Sang K
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Excellent ryokan, kaiseky was amazing, staffs are very kind. Would definitely recommend this place.
TIANYU
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Highly recommend! Definitely will come back again. It feels like you are back home. Super relax service. Room is comfortable and clean. Food is amazing. Just one thing - the blanket provided are a bit short (if you are over 1.70cm)
Billy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Friendly and warmly
Madelyn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

It’s walking distance from Beppu Station. Shopping mall and restaurants are not far from the station. Staffs are very helpful and friendly. The Kaiseki dinner is a nice experience! It’s highly recommended.
sang
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Property and staff wise, excellent. Where hotel is located is limited with the restaurant options. However, It is close to the Beppu station if you walk about 10 minutes. Staff spoke English and Korean
Shoon Terk
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Convenient location (Beppu Station and Beppu Park) and friendly staff. Good variety of food for both breakfast n dinner. They were flexible in accommodating to special food requirement or preference.
Sabrina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great ONSEN!
Chienhsi
icon-Leisure
Leisure
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

This is one of the best experiences I had. I enjoyed the authentic Japanese hospitality. I was greeted and escorted to the lobby. The staff led me to my room showing me all the facilities. The room is spacious and impeccably clean. The area is serene, and the Beppu Park is right next to the Hotel, which I enjoyed in a morning walk.
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Jiamin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Very clean and the service is great. There is a pillow corner with many types of pillow that guest can bring up to the room.
Agnes
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Close to the Beppu Station which was very convenient. We thoroughly enjoyed our stay at Hana Beppu. They were very welcoming and helpful. Very clean with spacious rooms. Food was very good at the hotel. Would highly recommend this hotel.
Kevin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Overall, this was a pleasant first-time ryokan experience. I was very impressed with the attention and care provided to my needs, to my luggage, and to the time the staff spent on communicating the offerings of the ryokan. The amount of access to the on-premises hot springs was decent, the dinner meal provided was more than enough for two grown men to handle, and the morning buffet of healthy breakfast items and some local Beppu dishes were great. With the exception of the surprise bathing bill that I had to unexpectedly pay on checkout (maybe I missed it during the check-in explanation), I was overall very impressed.
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Georgii
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

I really enjoyed Hana Beppu and strongly recommend it both for solo and family trips. The onsen is just amazing and the whole environment is just superb. I shall definitely come back.
Dominique
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Great hotel, great staff in a cool laidback city. Sleeping four on the floor in one room was a challenge for us but common in Japan.
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