9.2
Exceptional
From 633 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

9.4

Service and Facilites

9.2

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Traveler Reviews Residence Inn by Marriott Sarajevo

Number of reviews per page
20
40
Top reviews
Mohammed
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had a fantastic stay at the Residence Inn by Marriott Sarajevo! From the moment we arrived, the staff went above and beyond to make us feel welcome. Everyone we encountered was so warm, friendly, and full of energy—whether we were heading out for the day or returning from exploring the city, we were always greeted with a smile. Their kindness really made our stay feel extra special. The hotel’s location is excellent—just a short walk across the bridge and you’re right in the heart of the old city, Baščaršija. We also had a rental car, so the underground parking was a huge bonus. It was pretty unique too—accessed via a car lift, which was a fun little feature! We booked a studio room, and it was perfect for our family of three. The space was clean, modern, and very comfortable. It had a small kitchenette that looked brand new, which we didn’t use, but it was nice to have the option. The bathroom amenities were also high-quality and added a touch of luxury. Breakfast was great, with a good variety of buffet options that were regularly replenished—no worries about missing out, even if we came down a bit later. Overall, we were really impressed. Great service, ideal location, clean and spacious rooms, and excellent value for money. A big thank you to all the amazing staff for making our stay so memorable—we’d definitely stay here again and highly recommend it to anyone visiting Sarajevo!
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Kasandra
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location and great staff. Breakfast was good too.
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great place to stay in Sarajevo. Well located for everything by foot. Lots of food and drinks options nearby in the Old Town. The hotel is quiet and well kept and the staff are superb - so helpful and friendly.
Anis
icon-Business
Business
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff were rude accused me of not paying for water. Shower cubicle flooding In 4 days not once my bedding was changed Room wasn’t swept all week
Ahmad
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great staff especially Azhar
Goran
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room, nice staff
Yusuf
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

I stayed at the residence inn by Marriott in Sarajevo on my five day trip to the beautiful country of Bosnia and Herzegovina. Upon my arrival I was greeted by Amina.and she kindly took my bag and advised me to come back at three as the room wasn't ready as yet. Amina was very professional and kind. During my stay I also spoke to Riyadh, Janina and Salena who were also very good and professional. The hotel was very comfortable. The room was spacious and had everything you needed to make your stay great. Also they had Hot drinks and tea bags on tap downstairs. Buffet breakfast with a good variety to start your day off the right way. There is a lovely little Masjid (Came) a minutes walk from the hotel were I prayed frequently. An awesome bakery nearby and not far from the old town. The only negative point was the sauna was put of use which was quite a damper as that was the reason I actually booked the Marriott. Nice people, good hotel, if I ever visit Sarejvo again I would happily stay at the Marriott again.
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Sajda
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

service from all hotel staff was super friendly, helpful and courteous, breakfast had a good range of choices, room was clean, lovely and spacious, heating worked perfect, bathroom was clean and the perfect size, location was great at short walk to the old town
Usha Harji
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great location. Wonderful staff. Had a perfect stay!
edgard el
icon-Leisure
Leisure
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Full set kitchen
Elsa
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Fabulous hotel very comfortable spacious rooms. Very good breakfast lots of choice. Staff are very helpful and friendly would definitely recommend this hotel. Goid location too.
William Anthony
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great location for a weekend stay in Sarajevo. You can walk to everything.
Robert
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Really excellent hotel, and superior for Sarajevo. Staff is friendly and speaks English plus several other languages, and they prioritize customer service over all else, which is still a nascent concept in much of the former Yugoslavia. Overall outstanding!
Enrique
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

It is a good well located hotel
Stefan
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Staff politeness is 10/10. In general everything is perfect.
Grahame
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Very comfortable 5 night stay. Our room was spacious and modern, with a comfy sofa to relax on. Room was also warm and really quiet. Breakfast was very good, self service buffet style, with plenty of choice. Complementary hot drinks were also available 24/7, from machine next to reception. We made good use of this, taking a coffee or hot chocolate up to our room after a day’s sightseeing. The hotel is in a good central location, next to the river, a short 5 minute walk to the main high street and 15 minutes walk to the heart of the old town. The staff were excellent and all good English speakers. We really enjoyed our stay.
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Shahina
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Fantastic and great service from staff, super clean!
Dino
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Great stay!
Mohammed
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Great location and good breakfast selection. Good hotel to stay in overall.
Dwayne
icon-Business
Business
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great stay
Number of reviews per page
20
40