Overall Ratings & Reviews The Temple House

Enjoyed the stay very much!

I feel ripped off by the hotel. I already paid $500 per night. They tricked me to pay extra $200 per night to upgrade to a two bedroom apartment. After two nights I figured out that it’s cheaper and more comfortable to get two standard rooms. This request was declined by hotel staff. The reason they gave me is that they cannot make changes to online order. I guess they can only make one-way change: upgrade only, no downgrade. On top of that I here is no free breakfast for a $700 plus per night hotel.

Great property. Awesome location. Chengdu is a great city. Way worth the visit.

everything is good except that the small makeup mirror light doesnt work and there is not a dresser area

The entire stay was amazing. Greeted by friendly staff that could speak English, didn’t hover around for tips. (Although I was happy to give) property was extraordinary with taste and style. Hallway has an attractive scent (asked if they sell the scent but unfortunately they don’t). Didn’t try their food during this trip unfortunately because there are so much options around. The only thing I wasn’t so happy about is the Temperature control in the room. Although it was quite cold outside and I was looking for some warmth indoors, rooms were way too hot even though I turned the AC down to the coldest it could set (19 degrees Celsius) but the lowest temperature the room got was 26 :( my fiancé couldn’t sleep well because of that despite the huge comfortable bed. However, everything else surpassed our expectations and will definitely come back still.

I have never once been disappointed staying at a Swire hotel (having been at all three in Beijing, HK and Chengdu) and the Temple House is no exception. It was a perfectly pleasant city hotel through and through. Check-in was smooth and efficient, stylish lobby, soothing and tastefully-decorated rooms (this time we stayed in a suite too), personal touches everywhere (love those m&m jars), indulgent bathrooms, coma-inducing-comfortable beds... in short, your every need catered for, and taken care of so well. The location was also super convenient, being right next to Taikoo Li and a stone’s throw away from the metro station. Excellent Sichuan restaurant across the street as well.

Great location. right in the middle of downtown Chengdu yet having it's own sanctuary. Enjoyed the food @ Mi Xun. Asked for bubble wrap or any paper/packing materials & was told hotel does not have any !

Great hotel with fantastic facilities . Highly recommended

Stayed for 3 nights with my family in July 2017. First impression is the staff. Young, smiling, smart, fast, sassy - always felt like I was talking to experts. They all speak sufficient English - in China that is a HUGE difference. Next impression is the feel of the hotel - very chic, traditional+modern. As we used facilities - found each one to be top notch. Including getting bicycles to drive around (though in big cities in China, bicycles are available literally everywhere). One gripe I have is the limited range of food available at the Temple cafe during breakfast. The location is awesome - walking distance to subway station; easy to get around.

Located at the heart of Chengdu. Provides excellent room amenities and impressive hospitality.

The hotel is next to the core business shopping center, so consider it quite convenient. However, it's loud at night time and early morning! That's the only complaint I had.

Temple House has always been on my list to visit for the past two years. I finally did in April and was not disappointed. The design of rooms, use of heritage building and the landscape in public area echo so well with each other. A modern transformation of a place of over thousand years of history. The staff are friendly, helpful and well trainned. The only area of improvement is the uniforms - I guess the more relaxed attire is meant to match the environment but some turn out to be a bit shabby.

The best hotel I've ever stayed in. The staff were so so so helpful. The place is gorgeous. And chengdu is a really interesting place to visit. Couldn't recommend this place anymore. Thanks guys. Can't wait to stay again.

Our stay was good in certain aspects, particularly that the quality of the room was exceptional, and the amenities were great. The hotel staff, however, messed up our parking validation which caused us to spend a lot time getting out of the parking lot, and I missed my flight. Nevertheless, upon filing a complaint the hotel staff responded by comping my flight change fee and awarding us a free night in their sister hotel in Beijing. This took some of the sting out of the negative experience, but in the future I would like it if the hotel staff was knowledgeable and attentive on making sure parking is validated and all other details are taken care of.

The Temple House is very nice hotel with great design. Room is big and very comfortable. The location is excellent, just next to the huge complex with lots of shops and restaurants.

Best location and service provided. Well designed traditional look hotel with great facilities. Hotel staff are good in service and very attentive. Got upgraded to apartment style hotel room with full cooking n washer dryer facilities.

They pay attention to everything in the Hotel, so well organsied, every time there, I allready plan to come again. Thanks to all member of the Staff!!!

地点好，饭店餐好吃，非常适合家庭旅行或商旅

We got upgraded to a suite for our anniversary celebration. The room cleanliness, hotel facilities and staff service are excellent. Hotel location is perfect with lots of local food and restaurants in proximity. The DaiZi temple is in 3-minute walk. We would definitely choose the Temple House again when we come back to Chengdu next time.

很棒的住宿