Overall Ratings & Reviews ibis Styles Makassar Sam Ratulangi
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Traveloka (1,847)
Other sources (25)
8.5
Very Good
From 1,847 reviews
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Cleanliness
8.6
Room Comfort
8.6
Meal
8.3
Location
8.7
Service and Facilites
8.5
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Staff Friendliness (25)
Distance to City Center (24)
Accessibility (24)
Bedroom (24)
Ambiance (23)
Hotel Area (23)
Surroundings (20)
Wifi (20)
Room Space (20)
Bathroom (20)
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Traveler Reviews ibis Styles Makassar Sam Ratulangi
Number of reviews per page
20
40
Customer reviews
J***S
Business
8.5
/10
Reviewed 4 day(s) ago
A strategic place to stay in Makassar, close to everywhere.
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Accommodation's Reply
17 Jun 2025
Dear Our Value Guest. We greatly appreciate your comments regarding your stay at ibis Styles Makassar Sam Ratulangi. We hope your next visit will be more satisfying than the previous one. Sincerely, Management
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AA
Alamsyah A.
Leisure
9.4
/10
Reviewed 2 week(s) ago
Overall everything was good and the service was fast and friendly, only during breakfast the staff at the restaurant were watching the guests as if something was wrong, which reduced our comfort.
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Accommodation's Reply
17 Jun 2025
Dear Mr. Alamsyah. We greatly appreciate your comments regarding your stay at ibis Styles Makassar Sam Ratulangi. We hope your next visit will be more satisfying than the previous one. Best regards, Management
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F***a
9.1
/10
Reviewed 4 week(s) ago
The office staff is very unclear, talking very fast.
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Accommodation's Reply
29 May 2025
Dear Our Value Guest. Warm greetings from Ibis styles makassar samratulangi. We sincerely apologize for your inconvenience, During your visit. We will investigate your complaint to our team. Because the comfort of our guests is our top priority, Once again, we appreciate your feedback and look forward to making your next visit more enjoyable. Best regards. Asraruddin. Roomdivision Manager
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Q***m
8.5
/10
Reviewed 4 week(s) ago
When I asked for a coffee/tea refill, it was never given.
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Accommodation's Reply
21 May 2025
Dear Valued Guest, We sincerely apologize for your inconvenience, During your visit at ibis styles makassar samratulangi. We will investigate your complaint to our team. Since the comfort of our guests is our utmost priority, Once again, we appreciate your feedback and look forward to making your next visit more enjoyable. Best regards. Asraruddin. Roomdivision Manager
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f***n
Business
8.5
/10
Reviewed 4 week(s) ago
Good bed: The mattress is soft, there are many pillows, the AC is cold. Good bath: The hot water works well, the water pressure is good. Good breakfast: There is an egg station. This is my 5th stay here.
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Accommodation's Reply
23 May 2025
Dear Our Value Guest. We greatly appreciate your comments regarding your stay at ibis Styles Makassar Sam Ratulangi. We hope your next visit will be more satisfying than the previous one. Sincerely, Management
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sahrianti
8.8
/10
Reviewed 8 week(s) ago
The most strategic hotel for today's activities to the Running event in Karebosi and the wedding party event in Immim. And located on the main road of Makassar City with a very affordable price.
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Accommodation's Reply
03 May 2025
Dear, Sahrianti. We greatly appreciate your comments regarding your stay at ibis Styles Makassar Sam Ratulangi. We always appreciate receiving positive feedback. We will pass your comments on to our team. I am sure this feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Management.
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H***o
10.0
/10
Reviewed 9 week(s) ago
3 star hotel but like 4 star
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Accommodation's Reply
23 Apr 2025
Dear Our Value Guest. We greatly appreciate your comments regarding your stay at ibis Styles Makassar Sam Ratulangi. We hope your next visit will be more satisfying than the previous one. Sincerely, Management
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F***y
10.0
/10
Reviewed 10 week(s) ago
From check-in to checkout without any problems. Very satisfied.
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Accommodation's Reply
23 Apr 2025
Dear Our Value Guest. We greatly appreciate your comments regarding your stay at ibis Styles Makassar Sam Ratulangi. We hope your next visit will be more satisfying than the previous one. Sincerely, Management
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V***a
Business
9.7
/10
Reviewed 10 week(s) ago
Every time I come here the service is always satisfactory, fast and good.
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2 people find it helpful
Accommodation's Reply
15 Apr 2025
Dear Our Value Guest. We greatly appreciate your comments regarding your stay at ibis Styles Makassar Sam Ratulangi. We hope your next visit will be more satisfying than the previous one. Sincerely, Management
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Syambas R.
9.7
/10
Reviewed 11 week(s) ago
Thank God, our family is very satisfied. Thanks.
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Accommodation's Reply
05 Apr 2025
Dear Syambas R. We are very grateful for your comments regarding your stay at ibis Styles Makassar Sam Ratulangi. We hope your next visit will be more satisfying than the previous one. Best regards, Management
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j***r
Business
8.2
/10
Reviewed 13 week(s) ago
Was good but needs to up facilities.
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N***a
Staycation
9.1
/10
Reviewed 17 week(s) ago
The staff at HTL are friendly, the check-in and check-out process is not long. The room is clean, only there is only one towel provided and there is no shampoo.
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I***n
Medical
10.0
/10
Reviewed 17 week(s) ago
Favorite hotel that you must book when you go to Makassar. The staff service is friendly. The check-in process is fast and in accordance with the special request. The breakfast menu is varied and delicious (thanks to the chef and staff). Only here are the rolls and extra pillows available. Thank you to the staff and management of Ibis Style Makassar.
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AR
Abdul R.
Staycation
10.0
/10
Reviewed 17 week(s) ago
Very comfortable. Highly recommended
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Accommodation's Reply
20 Feb 2025
Dear Mr. Abdul R
We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Asraruddin
Room Division Manager
Dedik S.
10.0
/10
Reviewed 18 week(s) ago
Nice and comfortable and close to town
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Accommodation's Reply
12 Feb 2025
Dear Mr. Dedik S. We are very grateful for your comments regarding your stay at ibis Styles Makassar Sam Ratulangi. We hope your next visit will be more satisfying than the previous one. Best regards, Management
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O***a
Staycation
9.4
/10
Reviewed 19 week(s) ago
I really enjoyed staying at this hotel.
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1 people find it helpful
Accommodation's Reply
12 Feb 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at ibis Styles Makassar Sam Ratulangi. We hope your next visit will be more satisfying than the previous one. Best regards, Management
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R***y
Staycation
9.1
/10
Reviewed 19 week(s) ago
Room 701 shower leaks and bathroom light flickers
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EP
EKO P.
Staycation
8.8
/10
Reviewed 19 week(s) ago
A fairly good hotel in the city center
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Accommodation's Reply
12 Feb 2025
Dear Mr. Eko p. We greatly appreciate your comments regarding your stay at ibis Styles Makassar Sam Ratulangi. We hope your next visit will be more satisfying than the previous one. Best regards, Management
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A***r
10.0
/10
Reviewed 20 week(s) ago
It will be one of the list of hotels that we will visit if we staycation in Makassar. Recommended
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Accommodation's Reply
12 Feb 2025
Dear our value guest, We greatly appreciate your comments regarding your stay at ibis Styles Makassar Sam Ratulangi. We hope your next visit will be more satisfying than the previous one. Sincerely, Management
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R***a
10.0
/10
Reviewed 20 week(s) ago
Relaxing and resting with family is very comfortable
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Accommodation's Reply
12 Feb 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at ibis Styles Makassar Sam Ratulangi. We hope your next visit will be more satisfying than the previous one. Best regards, Management
See original
Number of reviews per page
20
40
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