The hotel staff used translators for easy communication. There's also a free shuttle to The Bund, Pudong Airport, the train station, and Disneyland. We took the round-trip shuttle to Disneyland, but we still had to return after the fireworks show. And best of all, there's a self-service laundry service. Although paid through Alipay, it's still cheaper, with free soap and conditioner.

Staff is very helpful, close to Disneyland.

The hotel is nice, close to Disneyland, and has a shuttle bus. The king-size bed isn't the biggest.

Very recommended hotel near Shanghai Disneyland! Easy to access, helpful staff, and they receive Taobao packages too. Will recommend getting the breakfast, lots of food variants to eat. They have free shuttle to go to the airport or Shanghai Disneyland 👍🏼

It was a great experience staying at this hotel. Its location is so close to Disney and the airport. The room is great without the smell of smoke.

The room is spacious and most importantly, there is a shuttle bus to the airport and Disneyland. It's great. If I go to Shanghai, I will stay here again.

Excellent time as usual at this hotel chain.

Close to Shanghai Disneyland, 3-4km, they have free shuttle bus from and to the Bund, Disneyland and airport transfer, all free of charge. Breakfast was great, tried the jian bing every morning during my stay in Novotel clover. 10/10 will definitely stay here again. Thankful for all the helpful staff (Felix and James and of course our room attendant).

Stayed on the 16th floor Premier room. 3 bottles of water were provided, but more can be requested at the reception downstairs. The bed was good and comfortable, and the room was a decent size. Free drinks were provided in the minibar. There was a free shuttle service to Disneyland, The Bund, and the airport. I requested a free foot bath after returning from Disneyland.

Good service staff, shuttle service to central entertainment venues is very convenient.

It was very pleasant, there was a free airport and Disneyland shuttle service, but unfortunately we didn't get the room we requested, the receptionist also had language barriers, there was only a little food that we could eat for Muslims, otherwise it was very pleasant.

The male receptionist was very good. He was attentive to customers, always came to ask questions, and provided service. I was very impressed. The room was good. The hotel was very good. I give it 9/10. It's a bit far from the tourist attractions, but it's close to Disney.

The room temperature is not so cold because they are using central AC, but the room is so huge.

Overall experience is good. A convenience store is just right opposite the main entrance. The location is very close to Disneyland.

Good hotel, big, magnificent, luxurious, near Disney, has a variety of shuttles, a variety of food but quite bland.

The aircon didn't work so well. So the hotel gave me a fan instead of offer me another room.

The hotel staff were very friendly and very kind... those of us who were hampered by language were really helped by them. The hotel is also clean and comfortable... Disneyland is very close and there is a shuttle service 👍.

The staff is friendly and very helpful, there is a shuttle bus from puddong airport to the hotel, hotel to disneyland, hotel to the bun. The room is big, all the facilities are very adequate, there is a children's playground, close to the metro station, close to the costco wholesale supermarket ... in front of the hotel there are several minimarkets, and at night there are many food stalls.

Hotel staffs are very friendly and helpful. Very recommended to stay here

Breakfast OK. The room is very clean and spacious. They also upgraded and decorated my room since I was there on our honeymoon trip. They also offer a shuttle bus to Disneyland. The downside is the hotel staff offered us to book a taxi, but I think he scammed us since we needed to pay him by cash. He said he already paid by app for the taxi. When I checked Didi (ride hailing) fee versus the fee charged by him, the difference is RMB 100 (around IDR 220 thousand).