Overall Ratings & Reviews AMC Royal Hotel & Spa

The property, south of the hotel has a generator that makes a lot of noise and ruins the calm and peaceful environment near the red sea.

Not the a 5 star hotel. Buffet is nasty.

mostly excellent

Good

The cleanliness,the service,the staff been helpful, food is good but breakfast needs some improvement

All thing was very good food and staf and pool

Thank you i enjoy My stay very much

I didn’t find any point could I say amazing.

Great hotel. Great beach. Very good food. Very Friendly staff. A bit too far from Huragada, but overall I really enjoyed my stay!

My stay was an awful experience.. the food is not as expected.. all inclusive doesn’t help where I had to go out for lunch and dinner.. the pool is all crowded with people no social distancing .. people were swimming with all types of clothes.. no effort has been made to ensure a healthy us of public facilities... in many cases I was begging for ice.. young male guests have been bothering us at the beach... what received doesn’t match 40% of what I paid... I urge Hotels.com to review carefully before advise others to book there...

If I could, I would have checked out after the first 12 hours and gone somewhere else. However, our stay was non refundable. One of the reasons I booked this hotel was the “WiFi in rooms” as I needed to work at night. The WiFi on the hotel is horrible. If your are lucky, you can read an email or two in the lobby. Even when you pay ekstra for WiFi in your room, it’s useless. First thing I did when we entered the room was remove the dirty rug on the floor. I folded it up and put it aside. Even though mentioned to the reception, it remained in our room throughout our stay. The remote control for the tv had missing buttons and could not be turned on. This time I thought I would call reception to save going all the way down there. However, the phone in the room didn’t work. The kettle was plugged in to a faulty powerpoint and only worked when plugged in somewhere else on the floor. A playground is great when traveling with a child however this one was old, worn down and broken: the entry to the playground had a big sharp rock, mud and a tube from something... overall it was not a very child friendly playground. The pool area and especially the tiles around the children’s pool needs attention. See photos. Food was low quality. Postmix soda tasted like chlorine. Overall, this is definitely not our definition of a 5star hotel. Although reception staff wasn’t of any help at all, we did meet a few helpful, understanding and friendly staff members.

A reasonable hotel for the price. Everything was ok but not great.

Amazing hotel totally...the room is clean with a wonderful pool & sea view, the swimming pool is large enough for many guests with different depths & aqua also exists, restraunt services a tasty wide variety of food each meal, hotel has a large kite station & a long marine with a very beautiful view, soft drinks available every where, animation team is professional makes all guests happy, staff is smiley & helpful, at last it was a wonderful vacation at AMC hotel seeking to come back again in summer with all my family

Amazing Good hotel good facilities, good foods

We booked the Honeymooners Package which I thought was a great deal for the value. It included things like free shuttle to/from airport, romantic set dinner, and a few other items. The problem we faced was that it seemed as though the hotel was just simply unaware of exactly what was suppose to be included in the package. Well after speaking with guest relations, everything was worked out. We ended up going to guest relations for all our concerns and this worked out perfect as some of the front desk staff just wasn't friendly or helpful at all. Guest relations took care of all our needs and we felt as though we were taken care of. Other than that, we loved the hotel and everything included as this is an all-inclusive hotel. Have the option to choose from multiple bars, multiple locations for dinner, and a beautiful beach was amazing. I would recommend to all guest, just be sure to contact/email the guest relations prior to arrival for any extras.

Surprising extra payment

Being vegetarian there wasn't a great range as we went All Inclusive. Apart from salads and fruit everything else had meatin it.

Nice hotel exclant sea view ,comfort room, very good animation team and eexclant stuff

First of all: Hurghada is very windy, it might be good in August but it’s not good in November. On the beach you have the wind breakers, but this is not the right place if you are planning to swim. The food in the hotel is terrible, I’ve been eating rice and red cabbage for 10 days, and the restaurant smells very bad. Staff was nice though, sometimes even too much.

Generally the trip & hotel are very nice , may be more snakes should be added for the beach restaurant ( fries) The major comment is all the staff completely ignore the Egyptian guests , even no good morning , it is the first time on my life that the animation team didn't speak with me or invite me to join them in any activities , I know very well that Egyptian guests are not easy on sometimes , but finally they are guests & should have the same way of treatment like other nationalities. But if you ask any of the hotel staff for support they will help you , but no body will come to you