Overall Ratings & Reviews Park Inn by Radisson Brussels Airport

The staff was very friendly

Great dinner there and easy to get to Brussels Airport

Breakfast options are limited and also cleaning is not par with other places in restaurant.

Modern, clean, soundproof ,easy access to the airport and Brussels

Nice hotel, pleasant staff - but I had two issues. WiFi was not working early on Sunday morning and the airport shuttle is no reliable. I was at the stop at 6:30am for the 6:35am shuttle. There was no sign of it at 6:45am so I ordered a taxi instead. There was no bus at the airport at arrival either.

All’s good

We stayed at several hotels in the same price range during our two-week Benelux trip, and this was by far the worst. Despite being close to the airport, it’s surprisingly inconvenient to reach. The nearest train station, Diegem, has no elevator, so you must carry luggage down stairs before pushing it uphill for the long walk to the hotel on uneven, muddy surfaces. Diegem also has no direct morning trains to the airport, so you’re stuck using the €5-per-person, 35-minute hotel shuttle, which is slower than the train from central Brussels. The hotel is in a desolate office park with no nearby cafes or shops. The rooms were worn-out and poorly designed—stained chair, scratched walls, dirty ceiling, rattling air vent, and harsh floodlight-style lighting. For couples, the bathroom setup is a disaster. Instead of a real wall, the bathroom has a glass enclosure right next to the bed, offering zero privacy. The barn-style glass door shakes loudly whenever you open/close it, the shower has no door so the floor by sink gets wet, and the toilet is uncomfortably close to the bed. Even navigating the hotel is strange—the elevator drops you into a dark concrete room, where you must find the right hallway door. This hotel feels like a poorly converted office building, and the experience was unpleasant and impractical.

stylish

All is well

This hotel is close to the airport. My room was very small. The TV in the room only stayed on for 5 minutes. The restaurant was terrible, very limited menu, inedible fries and overcooked burger. I was supposed to get 20% of food and beverages as part of my package but they only applied 10% to food.

Good breakfast, nice and clean room, good service

Leisure - lay over to another destination.

Good place to stay next to the airport.

Used the hotel in transit, great restaurant, all staff pleasant and knowledgeable

The free parking

Nice hotel

Dreadful check in experience waiting over 30 minutes to check in with not enough staff. A perennial issue at this hotel. Otherwise an ok stay.

Shuttle bus from & to the airport.

Brilliant customer Service from the Ana-Maria the receptionist!

Clean, friendly