Great hotel, will go back

Room was clean, staff friendly. Dinner was great. Breakfast seemed a little understaffed and disorganized.

Top quality. Clean. Friendly. Great breakfast. Hot tub could a little hotter. Spa area very relaxing.

The rooms were great and spacious with nice closet and hanging areas plus nespresso machines and all the mini bar goodies. The bathrooms were typical european and the only reason for one star removed. small and awful bathtub showers that average to tall heights must stoop to use. My favorite part was the outdoor hot tub and multiple saunas/ red light therapy options indoor in the resting area and outdoor as well. They have a cute bar in spa area that serves to these indoor and outdoor areas as well. The dj lounge and bar was fun. The food was good but the service fo the food at breakfast if ordered was slow so just so the buffet which was plentiful and extremely nice and fresh. We had dinner there one night and slow service but good food. Also a reason for one star gone was the mad clubs were closed and we were not told that at booing so we’re excited for the nightlife element that was non existent. bummer. The location was fantastic with amazing easy access direct from madlein ski room just up and out to escalators and the right onto the main gondola to ski- fantastic!!

Stuff perfect. Location perfect. Hotel itself - old, extremely old, needs refreshing. Food average, but where in Austria its good?

Our room looked clean but actually not so much. The hotel staff were not friendly, not welcoming, and not professionally trained at all as the 4-star hotel. Very disappointed. We will NOT stay and NOT recommend this hotel at all.

Everyone was so nice and the location was perfect.

The hotel is in a good location, Rooms up-to-date refurbished and the Spa area a real asset after a long day. But the service dies not match the standard you are buying into. Not all the usual info provided at check-in, room phone not working, when asking for milk for the in-room coffee (after cleaning Service did not restock) it took three times before the bought it to the room, turn down service completely missed on one day... And the music beat from the Pacha Club can be heard at least on level 1 where we stayed. All in all it is a great hotel, but lacks those little details that can get annoying. On top, booking it directly via the hotel website would have been 10% cheaper, but hotels.com refused refunding with two lies on the phone (Spa is included with any room and every room in this hotel has Mountain view!)

Great Sauna area and food first excellent. Half board was a winner

Lovely hotel close to ski lifts, bars and restaurants.

Great Place. We will definitely return! Breakfast is great!

Great amazing and cozy hotel

Initially concerned with the lowly rating on here and on TA we spent 3 nights here. Happily we had an amazing stay. The location is outstanding just an escalator ride from two of the main lifts. The public areas were very impressive and modern. The spa was excellent and we enjoyed the outdoor Jacuzzi. The food was excellent....a very good breakfast selection and some delicious dishes for dinner. An impressive wine list was available for all tastes and budgets. Service everywhere in the hotel was efficient and welcoming The only thing to be careful of if you are a light sleeper is the noise from Pacha nightclub for guests in the new wing. We arrived at 11pm and were given a room on the first floor where the noise was obvious. Thankfully the front desk were able to move us to the third floor where it was much quieter. A good result!

Walking through the doors of Hotel Madlein you're greeted by a modern funky fire wall and you immediately feel your holiday has started. The design is very cool but the hotel is full of creature comforts too. The food is absolutely stunning and the spa facilities are excellent too. We'd absolutely recommend this hotel.

Great, renovated hotel. Modern rooms, spa and sauna. If you are not smoking might be a bit problematic

Very nice Spa

Hotel muito descolado, bar com música boa, spa excelente. Fácil acesso a gôndola, basta descer uma escada rolante. Serviço de aluguel de equipamentos no subsolo do hotel. Café da manhã excelente. Quarto amplo e confortavel, amenidades de banho e toalhas de qualidade.

Paid for parking outside the hotel although it was included in booking

Super lækkert hotel. Med fantastisk service. Man føler sig velkommen af det søde personale. Hotel baren havde DJ.

Modernes, schönes Hotel, nahe bei der Talstation und div. Bars und Lokalen.