8.3
Very Good
From 114 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.5

Meal

8.1

Location

8.6

Service and Facilites

8.0

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Traveler Reviews West Avenue Suites

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Customer reviews
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NOEL T. A.
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5.2
/10
Reviewed 187 week(s) ago
Stayed there for 2 days. Room is dirty as in when you step on the floor for 30 sec you. Will see the dark dirt. Bed sheet gave a horrible night itching. Pillows stinky. No wifi, TV not working, elevator stinky, lobby is like a bodega. Very unhappy. Until now I'm itching. Disgusting hotel. Close it!
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Jorhememar m.
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4.8
/10
Reviewed 220 week(s) ago
Worse stay on that hotel so far. Everything was a mess upon checking in , tv not working , provided us different cheap room
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ROSARIO B ESPEJO JR
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6.0
/10
Reviewed 223 week(s) ago
No chair, I requested, they said no available, the floor is messy, bed sheets not cleaned as white, they even charged me 500php for they said blood stain. but When they showed me the video ,its not even red as blood stain, its dark white as if body fluids or wet stain. Very disappointed with my stay at this Hotel. I'm a regular guest but this time I am very much disappointed. 0 raring for now
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Maricel S.
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8.5
/10
Reviewed 227 week(s) ago
It was nice then my husband liked him.
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Gyals V.
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Backpacking
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5.5
/10
Reviewed 273 week(s) ago
- In 1 room, the socket where the aircon was plugged in was not working so the aircon was not working. They had to change the socket so the aircon would work - there was no microwave in the room as supposed to what was in the picture, looked like the kitchen was incomplete too - the other room smelled funky, like wet wood - the remote to the cable box wasn't in the room so we had to ask for one, it didn't have the lid at the back - there were stains on the linens and on the sofa - there was only 1 trash can which was in the bathroom. There should've been 1 in the kitchen for meal-related trash - the slippers were very thin and costs 50 pesos each
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Jennifer O.
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Family
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9.3
/10
Reviewed 274 week(s) ago
Very convenient and the stay was amazing! Would like to stay here again.
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Romel A.
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Backpacking
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9.1
/10
Reviewed 276 week(s) ago
The room is spacious and comfy to stay.
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Gennina R.
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Backpacking
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9.7
/10
Reviewed 279 week(s) ago
Very clean and spacious. Have electric kettle and mini ref too! Definitely worth the money. 😊👍
1 people find it helpful
BLANCA P. G.
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Backpacking
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9.7
/10
Reviewed 283 week(s) ago
Their suite room is worth it for it's price. This is perfect for a get-together celebration with big group like with friends or family. Can accommodate 7-9 persons. The bed's capacity is for 4 persons. The room is clean and comfy.
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Khate Agramon
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Backpacking
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8.5
/10
Reviewed 293 week(s) ago
Will definitely stay again. Nice and spacious place. I did a last minute booking but they're still accommodating
1 people find it helpful
Jommel S. Q.
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Business
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9.7
/10
Reviewed 302 week(s) ago
Best value! Clean, comfortable, great location, nice staff. All thumbs up
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Joanne C. S.
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9.1
/10
Reviewed 302 week(s) ago
The room is nice, spacey and comfortable. Highly recommended.
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mbanefo p.
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Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 322 week(s) ago
Beautiful and very comfortable.
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PT Ajidharmamas Tritunggal Sakti
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8.5
/10
Reviewed 329 week(s) ago
It was a great experience to stay in this hotel on my short business trip to Manila.
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Dawn L. F.
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Family
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9.3
/10
Reviewed 331 week(s) ago
AC unit can be a bit bothersome, as they would have old units installed. And luckily, we got those. We had a good night sleep still, with slight inconvenience due to Warm AC temp. Can't be adjusted even after maintenance came in.
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RachelleAnneRoda
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Family
icon-origin-TRAVELOKA
5.8
/10
Reviewed 344 week(s) ago
Hotel looks good however the room is dirty. I’m not satisfied with the stay. The trays are dirty. They to have more training on how to handle cleanliness.
1 people find it helpful
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Kim A. S.
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Family
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9.4
/10
Reviewed 351 week(s) ago
This hotel surpassed my expectation. Had a very pleasant stay! Best for its price!
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Renee Joyce Manalo Escototo
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Family
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9.7
/10
Reviewed 353 week(s) ago
Second time booking at this hotel! Awesome experience as usual! Will definitely comeback!
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Julius C. T. J.
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Business
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9.7
/10
Reviewed 363 week(s) ago
If rate for the room, I'll rate 9.7 out of 10 considering it is new and looks like a bachelor's pad. For food and hotel services are all good.
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Joseph A. R.
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Romantic
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8.5
/10
Reviewed 385 week(s) ago
We got the Studio Suite and it was a great price for the size of the room. Location of the hotel is good since there are restaurants and cafes nearby other than the ones in the building. I don't recommend getting the breakfast together with your room since it's just plated and limited. Waitstaff needs more training to be more service-oriented, courteous and be more mindful of the guests. Before you go there, make sure that you're clothes are already ironed. Requesting for a flat iron was so much hassle since there were only 3 available for the entire hotel. We have to follow up a few times just to get it. Overall, our stay was just okay. Nothing too extraordinary about it.
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