Overall Ratings & Reviews Dorset Apartments by The Key Collection

Unacceptable difficulty checking in! The street address has NO indication of where to go to check in; we had to ask strangers, make phone calls,

It is billed as a studio, but it's much bigger than I expected. The upstairs has a kitchen , table, sofa and a cable Tv. downstairs has 3 double beds and a bathroom. great value and close to town. Dorset Street is a bit noisy as the living room is in next to a busy street, but that didn't bother me at all. it might bother others.

Smaller than we thought. Not a very nice area. Smelly and noisy from vent at the back. Too hot.

We arrived at the hotel at 1pm having travelled from the United States. The staff would do nothing to provide us with early access to our room ( 4pm check in) .. We stayed there 3 nights and the room was not cleaned during our stay nor were extra towels provided. The bathroom was miniscule ( should not be called a bathroom as there was no bath ) the sink unusable and the shower is not designed for normal sized humans. Only one set of keys were provide which meant that we had to synchronize our return to the room . Only self parking at a public parking lot was provided and this lot was impossible to get to because of road works and a system of one-way roads .The staff did not want to help in ANY way and it certainly appeared that our being there was a 'thorn in their side'

The apartment just face main road .its too noisy to sleep.