Nicely located but very basic. No eating facilities in this hotel

Inconvenient and hard to find the property. Parking was off site and hard to get too.

The only good thing about this hotel is the location. It is right at the edge of old town. Very easy to navigate. Hotels.com should not allow to call this place a 4star hotel. Maybe back in the 80s it was, but not by today's standards. I'm not even mad cause you get what you paid for I guess. Not gonna lie though, i was expecting it to be really really really really bad after reading the reviews. The decor could really use an upgrade. The hotel is located on a third floor of an abandoned mall. The pictures online are not the same at all.

We ended up leaving our luggage in the room and finding a different hotel room for our one night stay. Did not realize the rooms sit on top of a huge nightclub that ends at 5am. There was also an “incident” that broke the elevator. Grateful they had access to a different elevator…but this isn’t a great place to stay unless you’re stumbling up from the nightclub looking for a room.

Central location

Generally good place to stay, central as it gets. Staff helpful, arranged airport transfers for us. Out of hours check in wasn’t a problem. Communal areas in need of some TLC but rooms were recently modernised.

Amazing location

Great location . Staff were very helpful and friendly

Rooms were fine however we specified at time of booking and again 5 days prior to stay that we required a baby cot. There was no cot in the room on arrival. We requested one and were told one would be put in the room. When we returned to the room it was not there and there was nobody in reception to ask. We phoned the hotel manager who said he would deliver one, now 11pm approx and needing somewhere for baby to sleep. Eventually a cot was delivered but it was broken and unsafe for baby to use. Baby had nowhere to sleep which was unacceptable. Could not therefore recommend using this hotel if travelling with a child.

The bathroom and bed were clean but there was a big stain on the sofa. Automatic check- in was ok but we would have struggled if we had not been brought by a TAXI that was booked via the hotel. TAXI was great

Great staff and very helpful

Great staff and easy check-in and -out!

Very very noisy from nearby club

I did t like the exterior and the modernness of the room

The room was large, central location, friendly receptionist. Difficult to find entrance at night as in partially empty shopping centre and limited information provided on booking. Dirty duvets and no food available. No hot water at 8.30pm. In the morning we had hot water but plug blocked and so shower flooded bathroom. No secure storage available for luggage once checked out although the staff did allow us to leave it luggage in hallway.

The location was good and the staff was friendly. But they missrepresented the room, they call it a suite and charge 200 extra for an extra person. But its actually just a single small room. And the a/c doesnt work, which makes it really hard to sleep.

Horrible. "Hotel" is the top floor of an abandoned mall. Very unsafe, creepy, and reminiscent of the walking dead. It got even worse when we were kept up all night from the nightclub next door and people screaming outside

This is not a hotel. It's a bunch of rooms in the 3rd floor above an abandoned mall (if you have a lot of luggage it's hard to get it there) Worse of all - it's above a nightclub and is impossible to sleep till 5am till the nightclub stops the music.

Had to leave the hotel after our first night because there is a night club right underneath the hotel that is open until 5am. The hotel shakes. When we were leaving they said they would give us our money back for the time we didn’t stay there only- no refund for the bad night where we had to leave the hotel and walk the city at 4am. We have yet to receive our money back- over $1000. Not sure what this hotel thinks but they should contact us.

Clean, staffs is very nice, reasonable price, area convenient.