On my first day here, I was honestly a bit shocked because the room smelled of cigarettes even though I booked a non-smoking room. I asked the staff to change the towels and all the sheets, and they were very helpful and quick to do so. We just sprayed the room to get rid of the smell. Overall, the hotel was clean. The staff mostly didn't speak English, but they had a translation tool. You could send packages to the hotel and the staff would find them. The location is quite close to everywhere.