The staff are warm and welcoming to all the guests, we travelled with an infant and they made sure our accommodation was within walking distance to all the restaurants. The Kakatu Kids Club allows drop off for children above 4yo at RP350k/day on weekend. It allowed my child to participate in tshirt tye dye, keychain and cookies making, along with accompanied animal feeding with feeds provided (rabbits, chickens, fishes) and beach visits! For adults, the Rimbun provides alfresco beach dining with ambient lighting and sea breezes that make for a relaxing evening! We also enjoyed wood fire pizzas at The Pool Bar at around $10, which was great value!

Very recommended to stay at The Residence Bintan

Really great, top notch service

Very impressive, suitable for bringing family on vacation.. friendly staff.. cleanliness.. and security are very well maintained. complete facilities.. a little suggestion for the breakfast menu, increase the number of Indonesian menus.

Good hotel. Clean. Food ok. Friendly staff. Very nice room. The road to the hotel is quite far.

This hotel's staff were actually friendly and helpful, but everything had to cost. Like everything.

Pelayanan ramah, ruangan dan teras bagus dan luas, sarapan enak dan banyak pilihan, fasilitas nya pun lengkap.

A very pleasant vacation at the Residence Bintan. A natural resort with a beautiful natural atmosphere. The service is very good and the employees are very friendly recommended for family holidays and also very suitable for newly married couples (hanymoon).

At the time of check-in received unpleasant treatment.

I really enjoyed staying at this hotel, the rooms were clean and nice, the atmosphere of the room was soothing and the gardens were beautiful. The service here is also very friendly, I highly recommend staying here.

The stay at The Residence was extremely pleasant! all the staffs were very helpful and friendly, and it was convenient getting around. Buggy service or complimentary bicycles were provided so transport within was a breeze. Food at Rica Rica and The Dining Room were great too. It was a really enjoyable getaway.