The design of the hotel is really different from anywhere else we've stayed on our Patagonia trip. The rooms were small but very comfortable and the bathroom has windows into the bedroom (up high for privacy) that make it feel roomy. There are two buildings of rooms and the main entrance in front with a nice private courtyard between them with fire pits to hang out. The breakfast buffet was a fairly standard "Chile" style hotel breakfast and the breakfast area was very comfortable. But the best part of the stay was the staff. They were all very helpful, offered great recommendations for dinner, and arranged to hold our bags for 3 days while we visited the National Park, placing them into our room so they were already there when we checked back in. I absolutely would stay here again. Just one word of caution, there are many steps in the hotel and I did not notice an elevator- so if are unable to navigate steps, double check with the hotel on that point.