We have been staying at Margaritaville for the last 3-4 years and have absolutely loved the experience with the cottages and the hotel. This last time has made us second guess our yearly trips!
We booked a 3 day trip and when we arrived to the room it was dirty. We had stains on the bed sheets, nothing to concerning so we made a call to the dront desk spoke with Tori explained and she said she would immediately have houskeeping come over (we were on the main floor of the lobby)...an hour goes by nothing.
My husband went down to the front desk and explained it all and about the call, the man types it in to the computer and says someone will be there in 10 minutes.....we wait and of course nothing, so he goes down again talks to someone else they same the same thing and guess what nothing. After 3 different times trying to just get new non stained sheest no one assisted us so we ripped the sheets off the bed and placed them outside the door.
It was just very different from all our other stays the facility as a whole was dirty, they did not take care of the garbage and the room had bed stains on the sheet and on the bedroom walls.