Clean, well-appointed. Lovely room with high ceilings. Sadly the gym was out of order and, had I known, I would have booked elsewhere. I would have appreciated an email from the hotel to have shared this prior to arrival. Otherwise the location is fantastic and staff was wonderful.

Nice hotel, super clean. Easy check in, great door and valet service.

Amazing! So comfortable, perfect location, and the staff were super helpful.

Excellent experience from check-in to check-out. Friendly staff. Luxury experience in the heart of the city. I will recommend this hotel

Great room! Excellent service from staff at front desk

Staff courteous, clean room

Very nice Room Great staff Excellent Experience

Person was very slow

Great customer service, beautiful hotel and great location!

Friendly check-in and valet service

It was great

Our experience on the whole was good. We expected a little better but overall a good stay. We will try it again for sure

The hotel was wonderful, great staff, great location. Looking forward to next stay at the Birks!

staff, room, lobby, lounge, decor.

Extremely lazy staff, poor amenities and 0 attention to detail.

Beautiful historic property, well maintained. Excellent restaurant.

Great service as per usual and anticipated needs before we could even realize them! Bravo! Merci!

Staff courteous. Room clean. Great room.

Beautiful hotel, friendly staff and central location

Excellent room. Delightful restaurant. Always enjoy my stay at the Hotel Birks