Check in: miss communication we were asked to wait 1 hour to get a room, because before, my order was not included in the system, had to confirm the manual to their headquarters. So that my room is cleaned in a hurry. Dirty, even though the room was cleaned and waited a long time, it was still dirty; a. The floor is not on the mop, dirty bed sheets are not replaced with new and musty smell. C. Dirty towels all in the bathroom or towels for swimming. D. Dirty kitchen. E. Dirty cutlery unfriendly service 1. Tonight I ask for 2 bottles of soap, not given. In the morning I asked for a bottle, which was given only one small bar of soap until we had to spend personal money to buy soap at Indomart. 2. Yes, it is commonplace, if the staff especially the front office are only friendly to foreign tourists 3. Expelled, this is what makes me not going back to this villa, it was bad service until I was expelled when I checked out.