A***e

Staycation

10.0

/10

Reviewed 6 day(s) ago

The deluxe room has a beautiful view, directly overlooking the vast Mahakam River. The swimming pool is also spacious.

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Accommodation's Reply

03 Jun 2026

Dear Mr./Ms. A*e, Thank you for taking the time to write a review and give Aston Samarinda a very positive rating for your stay. We are delighted to hear that you enjoyed the Mahagham River view from your Deluxe Room and the pool facilities we provided. The stunning Mahagham River views are one of the attractions we hope will enhance your comfort and create a memorable stay. Your positive review inspires our entire team to continue striving for the best service and facilities. Thank you for trusting Aston Samarinda. We look forward to welcoming you back for another comfortable and enjoyable stay in the future. Sincerely, Andrey Setyawon, General Manager

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Nurhadiah N.

8.5

/10

Reviewed 6 day(s) ago

The room wasn't well-lit, and the bed was noisy and not soundproof. This was in a standard room. Yesterday, I stayed in a deluxe room, and the room was nice and bright.

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Accommodation's Reply

03 Jun 2026

Dear Mr./Ms. Noorhadiah N., Thank you for taking the time to write a review and share your experience staying at Aston Samarinda Hotel. We apologize for the inconvenience you experienced regarding the lighting in your room, the uncomfortable bed condition, and the soundproofing not meeting your expectations. Your feedback is invaluable to us, and we will immediately contact the relevant teams to assess and improve the comfort of all our rooms. Your review helps us continuously improve the quality of our facilities and the guest experience. Thank you for your trust in Aston Samarinda Hotel. We hope to welcome you again and provide you with an even more comfortable and pleasant stay in the future. Sincerely, Andrey Setyawon, General Manager

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M***A

10.0

/10

Reviewed 1 week(s) ago

Cleanliness, comfortable lobby, comfortable rooms, spacious parking, access to everywhere is very strategic.

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Accommodation's Reply

01 Jun 2026

Dear Mr./Ms. M*A, Thank you for taking the time to leave us a review and an excellent rating. We are delighted to hear that you were satisfied with the cleanliness of the hotel, the comfort of the lobby area, the comfortable rooms, the ample parking space, and the convenient location for exploring various places in Samarinda. Such positive reviews encourage our entire team to maintain the quality of our facilities and provide the best service for the comfort of all guests staying at Aston Samarinda. Thank you for your trust in Aston Samarinda. We hope to welcome you back again for an even more memorable and impressive stay in the future. Sincerely, Andrey Setyawon, General Manager

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Hikmaya L.

Staycation

10.0

/10

Reviewed 2 week(s) ago

The hotel staff is friendly, kind, and polite. The food is delicious, and the restaurant is top-notch. The food is truly top-notch.

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Accommodation's Reply

26 May 2026

Dear Ms. Hikmaya L, Thank you for taking the time to write a review and give us such a great rating. We are delighted to hear that you were impressed with the hospitality, courtesy, and excellent service from the Aston Samarinda Hotel team. We greatly appreciate your positive comments about our food and restaurant. Knowing that our cuisine can provide a memorable experience is a source of pride and motivation for our kitchen and food and beverage team to continue striving to maintain the highest quality. Thank you for your trust in Aston Samarinda Hotel. We hope to welcome you back again in the future with even better service and experiences. Sincerely, Triva Huiniza, General Manager

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NIA M.

10.0

/10

Reviewed 2 week(s) ago

The staff were really nice and helpful.

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Accommodation's Reply

26 May 2026

Dear NIA M, Thank you for taking the time to share your kind review. We are very pleased to know that you found our staff to be nice and helpful during your stay at ASTON Samarinda Hotel & Convention Center. Your positive feedback is truly appreciated and becomes a great motivation for our team to continue delivering the best service and hospitality to every guest. Thank you for choosing ASTON Samarinda Hotel & Convention Center. We look forward to welcoming you back with an even more pleasant stay in the future. Sincerely, Triwahyunizar General Manager

Agus R.

Leisure

9.4

/10

Reviewed 2 week(s) ago

My stay at Aston Samarinda in May 2026 was a very satisfying experience overall. This 4-star hotel successfully combines comfort, professional service, and a strategic location, making it perfect for both business and leisure travel. 1. Room and Facilities My room was clean, tidy, and well-maintained. The modern interior, adequate lighting, and comfortable bed ensured a quality rest. Room amenities, such as air conditioning, TV, hot water, and toiletries, were fully functional. The city view was a plus, especially at night. 2. Service The hotel staff was very friendly, responsive, and professional from check-in to check-out. Requests for additional towels were handled promptly. The friendliness and courtesy of the front office and housekeeping teams left a positive impression. 4. Location and Access The hotel's location is very strategic, in the center of Samarinda, adjacent to the SCP Mall, culinary centers, and easy access to APT Pranoto Airport. It is suitable for guests with meetings or short trips. Overall, Aston Samarinda provides a standard of service commensurate with its category. I would recommend this hotel to colleagues and family visiting Samarinda. Thank you to the entire Aston Samarinda team for the excellent service.

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Accommodation's Reply

01 Jun 2026

Dear Mr. Agus R., Thank you for taking the time to write a review and give us an excellent rating. We are delighted to hear that your stay at the Aston Samarinda Hotel in May 2016 was an overall positive experience for you. We are proud that our comfort, professional service, and convenient location met your needs, whether for business or leisure travel. Your appreciation motivates our entire team to strive to maintain and improve the quality of our services and facilities. Thank you for your trust in the Aston Samarinda Hotel. We hope to welcome you back for another memorable and impressive stay in the future. Sincerely, Andrey Sethawan, General Manager

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Wawan W.

10.0

/10

Reviewed 2 week(s) ago

The food is all delicious, the staff is friendly, the rooms are okay.

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Accommodation's Reply

01 Jun 2026

Dear Mr./Ms. Wawan W., Thank you for taking the time to write a review and give us an excellent rating. We are delighted to hear that you enjoyed the food served, were satisfied with the comfort of your room, and received friendly service from our team at Aston Samarinda. Your positive feedback is very meaningful to us and motivates our entire team to continue providing the best service and maintaining the quality of our products and facilities. Thank you for your trust in Aston Samarinda. We hope to welcome you back again in the future for an even better experience. Sincerely, Andrey Sethawan, General Manager

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evi h.

10.0

/10

Reviewed 3 week(s) ago

The food is delicious, the service is friendly, the room is clean🥰

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Accommodation's Reply

01 Jun 2026

Dear Ms. AV H, We are delighted to read your positive review about your stay at Aston Samarinda. We are happy to hear that you enjoyed the food, felt the friendly service, and were comfortable with the cleanliness of your room during your stay. Your compliments are invaluable to our entire team. Reviews like this encourage us to continue striving to maintain the highest quality food, cleanliness, and service to provide every guest with a memorable stay experience. Thank you for trusting Aston Samarinda. We look forward to welcoming you back again in the future with even better service and an even more impressive stay experience. Sincerely, Andrey Setyawon, General Manager

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s***i

Business

8.5

/10

Reviewed 3 week(s) ago

Comfortable atmosphere, clean standard room size and delicious breakfast, easy to find food in the location.

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Accommodation's Reply

01 Jun 2026

Dear Mr./Ms. s*i, We are delighted to hear that Aston Samarinda Hotel provided you with a comfortable stay. We are happy to hear that you enjoyed the hotel's atmosphere, the cleanliness of your room, the breakfast we served, as well as the hotel's excellent location and easy access to various restaurants around the hotel. Your positive review inspires our entire team to strive to maintain the quality of our facilities and services in order to provide the best comfort and experience for all our guests. Thank you for trusting Aston Samarinda Hotel. We hope to welcome you back again for an even more memorable stay in the future. Sincerely, Andrey Setyawon, General Manager

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soeprajoego a.

10.0

/10

Reviewed 4 week(s) ago

nice clean friendly trustworthy satisfied

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Accommodation's Reply

01 Jun 2026

Dear Mr./Ms. Zoepragio E, We greatly appreciate your review and the excellent rating you gave to Aston Samarinda Hotel. We are delighted to hear that you were satisfied with the hotel's cleanliness, friendly service, and that your stay met your expectations. Your trust is deeply valued, and therefore, we are committed to maintaining the quality of our facilities and services to provide the utmost comfort and the best possible stay experience for all our guests. Thank you for your trust in Aston Samarinda Hotel. We look forward to welcoming you again in the future with even better service and an even more memorable experience. Sincerely, Andrey Setiawan, General Manager

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I***h

10.0

/10

Reviewed 4 week(s) ago

Service, cleanliness, friendly staff

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Accommodation's Reply

01 Jun 2026

Dear Ms./Mrs. I*h, We are delighted to receive a perfect 10/10 review for Aston Samarinda Hotel. Thank you for your appreciation of the service, cleanliness of the hotel, and the friendliness of our team throughout your stay. Knowing that these aspects contributed to your pleasant experience is a joy for our entire team. Such positive reviews motivate us to maintain and further improve the quality of our services. Thank you for your trust in Aston Samarinda Hotel. We hope to welcome you back again in the future for an even more comfortable and memorable stay. Sincerely, Andrey Sethawan, General Manager

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b***i

Business

9.1

/10

Reviewed 4 week(s) ago

The service is very good, the facilities are quite complete.

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Accommodation's Reply

01 Jun 2026

Dear Ms./Mrs. B*E, We are delighted to hear that you enjoyed your stay at Aston Samarinda Hotel. Thank you for your appreciation of our service and the facilities we provided during your stay. Your compliments motivate our entire team to continue striving to provide friendly, professional service and create memorable experiences for all guests. We will continue to improve the quality of our facilities and services to provide even better guest experiences. Thank you for your trust in Aston Samarinda Hotel. We hope to welcome you back in the future for an even better experience. Sincerely, Andrey Setyawon, General Manager

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S***h

10.0

/10

Reviewed 4 week(s) ago

Very fun and recommended for a vacation with family

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Accommodation's Reply

01 Jun 2026

Dear Mr./Ms. S*h, We are delighted to hear that you enjoyed your stay at Aston Samarinda. Thank you for your excellent rating and feedback. We are proud that Aston Samarinda is the ideal choice for your family vacation. The comfort and satisfaction of all our guests, as well as quality time spent together as a family, is always our top priority. Your compliments and suggestions motivate our entire team to continue providing the best service and memorable experiences for all our guests. Thank you for your trust in Aston Samarinda. We look forward to welcoming you and your family back again in the future for an even more impressive experience. Sincerely, Andrey Setyawon, General Manager

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Y***a

9.7

/10

Reviewed 4 week(s) ago

Nice and peaceful. Perfect for those who want some me time.

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Accommodation's Reply

01 Jun 2026

Dear Ms./Mrs. Y*a, We are delighted to hear that you enjoyed the comfortable and tranquil atmosphere during your stay at Aston Samarinda Hotel. We are pleased that our hotel was the perfect place for your relaxation and enjoyment. Comfort and a memorable stay for all our guests are always our top priority. Your positive review motivates our entire team to strive for the best service and create an even more comfortable atmosphere for our guests. Thank you for your review and your trust in Aston Samarinda Hotel. We hope to welcome you back again for an even more memorable stay in the future. Sincerely, Andrey Setyawan, General Manager

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A***m

10.0

/10

Reviewed 4 week(s) ago

Highly recommended hotel, friendly staff service and comfortable hotel atmosphere

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Accommodation's Reply

01 Jun 2026

Dear Mr./Ms. A*m, We greatly appreciate the positive feedback you shared regarding your stay at Aston Samarinda. We are delighted to know that you felt comfortable during your stay and enjoyed the hospitality and service provided by our entire team. Your feedback is very meaningful to us. Reviews like this encourage our entire team to continue providing the best service and creating a comfortable atmosphere for all guests. Thank you for your review and your trust in Aston Samarinda. We hope to welcome you back again for an even more memorable and impressive stay in the future. Sincerely, Andrey Setyawon, General Manager

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S***r

10.0

/10

Reviewed 5 week(s) ago

Very satisfied with the service,

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Accommodation's Reply

01 Jun 2026

Dear Mr./Ms. S*r, We are delighted to hear that you were satisfied with the service we provided during your stay at Aston Samarinda. Such a positive review means a great deal to our entire team. Guest satisfaction and comfort are always our top priority, and your feedback motivates us to continue providing friendly, professional, and memorable service to all our guests. Thank you for your review and your trust in Aston Samarinda. We look forward to welcoming you back for an even more memorable stay in the future. Sincerely, Andrey Setyawon, General Manager

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Verified Traveler

10.0

/10

Reviewed 5 week(s) ago

The staff are quite helpful and good.

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Accommodation's Reply

01 Jun 2026

Dear G***t, We truly appreciate you taking the time to share your review of your stay at ASTON Samarinda Hotel & Convention Center. We are delighted to know that you found our staff helpful and that they contributed positively to your experience. Providing attentive and friendly service is one of our top priorities, and your kind feedback serves as great encouragement for our team to continue delivering the best hospitality to every guest. Thank you for choosing ASTON Samarinda Hotel & Convention Center. We look forward to welcoming you back for another pleasant and memorable stay in the future. Sincerely, Andri Setyawan General Manager

Y***s

Leisure

9.7

/10

Reviewed 5 week(s) ago

The hotel staff is very friendly, the food is varied.

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Accommodation's Reply

01 Jun 2026

Dear Mr./Ms. Y*s, We are delighted to receive your compliments regarding your stay at the Aston Samarinda. It is our pleasure that you felt a warm welcome from our team and enjoyed the diverse menu we prepared. Your compliments motivate our entire team to continue striving to maintain the quality of service and provide a wide variety of food for all our guests to enjoy. Thank you for your review and your trust in the Aston Samarinda. We hope to welcome you back again in the future with even better service and an even more memorable stay. Sincerely, Andrey Sethawan, General Manager

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Verified Traveler

Leisure

9.7

/10

Reviewed 6 week(s) ago

The hotel staff are very friendly, both during check-in and check-out 🙏😇

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Accommodation's Reply

01 Jun 2026

Dear Mr./Ms. G*, We are delighted to receive your positive review regarding your stay at Aston Samarinda Hotel. We are happy to know that you were impressed by the hospitality and excellent service from our team, both during check-in and check-out. Friendly, professional, and consistent service to all guests is our unwavering commitment. Therefore, your compliments motivate our entire team to continue striving to provide comfortable and memorable stays. Thank you for your review and your trust in Aston Samarinda Hotel. We hope to welcome you back again in the future with even better service and an even more impressive experience. Sincerely, Andrey Setyawon, General Manager

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S***i

8.4

/10

Reviewed 7 week(s) ago

The room had a leak, but it was quickly fixed.

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Accommodation's Reply

01 Jun 2026

Dear Ms./Mrs. S*i, Thank you for taking the time to share your experience staying at the Aston Samarinda. We apologize for the inconvenience you experienced regarding the water leak in your room. We appreciate your understanding. While we know our team was able to resolve this issue quickly, we understand that this situation diminished your comfort during your stay and did not meet our expected standards of service. We have taken your feedback into consideration and will follow up with the relevant team to inform our evaluation and ensure that the quality of our facilities and guest comfort are maintained. Thank you for your trust in the Aston Samarinda. We hope to have the opportunity to welcome you back and provide you with an even more comfortable and memorable stay in the future. Sincerely, Andrey Setyawan, General Manager

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Aston Samarinda Hotel & Convention Center

Overall Ratings & Reviews Aston Samarinda Hotel & Convention Center

8.8

8.7

8.7

8.8

8.7

Traveler Reviews Aston Samarinda Hotel & Convention Center