8.4
Very Good
From 11,314 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.2

Location

8.4

Service and Facilites

8.3

People often mention about Quest Hotel Simpang Lima - Semarang by ASTON
All
Staff Friendliness (117)
Bedroom (105)
Distance to City Center (103)
Room Space (101)
Ambiance (97)
Bathroom (92)
Hotel Area (89)
Surroundings (81)
Accessibility (80)
Family Friendly (79)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Quest Hotel Simpang Lima - Semarang by ASTON

Number of reviews per page
20
40
Customer reviews
Monica W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
Location is great! It is located in the city center (Simpang Lima) which is close to a lot of culinary and entertainment places in Semarang : Kota Lama, Shopping Mall, etc. Family room was also great, spacious, and has a small garden for kids playing (need to ask for the keys to access). Food was so so, but consider ok for the price. Cleanliness was ok.
Read More
Find this review helpful?
Accommodation's Reply
29 Jul 2025
Warm greetings from Quest Hotel Simpanglima Semarang. Thank you for trusting us to serve you during your stay at Quest Hotel Simpanglima Semarang. We are very pleased with the review we received, as the hotel is clean and comfortable. Close to culinary centers and malls, the rooms are spacious and comfortable. We hope this can be a recommendation for your relations, and we look forward to continuing to serve you and your family in the future. Sincerely, Y. Argowardono, General Manager
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 3 day(s) ago
The menu and taste were disappointing for a 4-star hotel. The rooms were clean enough, but it seems like Quest is an older hotel that Aston took over, so the old vibe is very noticeable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Jul 2025
Warm greetings from Quest Hotel Simpanglima Semarang. Thank you for trusting us to serve you during your stay at Quest Hotel Simpanglima Semarang. We are very pleased with the review we received. We apologize for the inconvenience experienced, and we hope to improve in the future. We hope this good experience will be a recommendation for your relations, and we look forward to continuing to serve you and your family in the future. Sincerely, Y. Argowardono, General Manager
Translated by Google Icon
See original
N***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
My room 312 was not cold enough, just a breeze. The check-in staff was friendly and fast.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Jul 2025
Warm greetings from Quest Hotel Simpanglima Semarang. Thank you for trusting us to serve you during your stay at Quest Hotel Simpanglima Semarang. We are very pleased with the review we received, as the hotel is clean and comfortable. However, we apologize for the inconvenience with the AC not being cold enough, we have reported it to the maintenance department, for repair, hopefully in the future it will be even better, and we look forward to continuing to serve you and your family in the future. Sincerely, Y. Argowardono, General Manager
Translated by Google Icon
See original
Mariyolin G. H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Family room is an okay choice.. 👍
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
29 Jul 2025
Warm greetings from Quest Hotel Simpanglima Semarang. Thank you for trusting us to serve you during your stay at Quest Hotel Simpanglima Semarang. We are very pleased with the review we received, as the hotel was clean and comfortable. The family room was nice, and we hope this will be a recommendation for your friends, and we look forward to continuing to serve you and your family in the future. Sincerely, Y. Argowardono, General Manager
Translated by Google Icon
See original
A***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Second time staying here, clean room, friendly staff, fast check in and check out process, spacious parking, equipped with smart TV
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Jul 2025
Warm greetings from Quest Hotel Simpanglima Semarang. Thank you for trusting us to serve you during your stay at Quest Hotel Simpanglima Semarang. We are very pleased with the review we received, as the hotel is clean and comfortable. It has a smart TV. We hope this will be a recommendation for your relations, and we look forward to continuing to serve you and your family in the future. Sincerely, Y. Argowardono, General Manager
Translated by Google Icon
See original
Bayu S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Strategic location in the heart of Semarang City. Near shopping center and restaurant. No reason will not stay again in this hotel for the next trip
1 people find it helpful
Accommodation's Reply
22 Jul 2025
Warm greetings from Quest Hotel Simpanglima Semarang. Thank you for trusting us to serve you during your stay at Quest Hotel Simpanglima Semarang. We are very pleased with the review we received, as the hotel was clean and comfortable. We hope this will be a recommendation for your friends and we look forward to continuing to serve you and your family in the future. Sincerely, Y. Argowardono, General Manager
R***v
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is friendly, the rooms are clean, the breakfast is also delicious, suitable for transit during road trips.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Jul 2025
Warm greetings from Quest Hotel Simpanglima Semarang. Thank you for trusting us to serve you during your stay at Quest Hotel Simpanglima Semarang. We are very pleased with your review and satisfied with the facilities and friendly service. We hope this positive experience will be a recommendation for your guests when visiting Semarang, and we look forward to continuing to serve you and your family in the future. Sincerely, Y. Argowardono, General Manager
Translated by Google Icon
See original
A***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Overall good, strategic location, clean rooms, spacious parking.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
11 Jul 2025
Warm Greetings from Quest Hotel Simpang Lima Semarang Thank you for choosing Quest Hotel as your accommodation facility while in Semarang City, we are very happy and grateful for the excellent rating and reviews, strategic location, hopefully it can be a recommendation for your relations, relatives or friends when visiting Semarang City to be able to stay at our place and we still hope to serve you and your family in the future Warm Regards Y. Argowardono General Manager
Translated by Google Icon
See original
D***h
icon-Business
Business
icon-origin-TRAVELOKA
5.7
/10
Reviewed 3 week(s) ago
Understand that the hotel is quite old. But, room condition especially bathroom is terrible. Dusty, not well maintained in bathroom area, grouting need repair, shower very dirty. Wondering the GM or the rooms leader ever check their room condition or not, room preventive maintenance definitely not happening. With a lot of new hotel surrounding the area, they will soon lost their business. Front desk staff not deliver greeting, too much put attention into screen and not realize there is a lot of hotel guest passing need to be greet. Basic hospitality in this hotel is dead.
Read More
1 people find it helpful
Accommodation's Reply
14 Jul 2025
Warm Greetings from Quest Hotel Simpang Lima Semarang Thank you for choosing Quest Hotel as your accommodation facility while in Semarang City, we are very happy and grateful for the very constructive review, for the improvement of our performance in the future, the room was not clean and lack of maintenance, we apologize for this, we have reported it to the maintenance and cleaning staff for checking, we apologize for the inconvenience experienced, and we will pay attention and fix everything, once again we apologize for this inconvenience, hopefully in the future it will be better, and we still hope to serve you and your family in the future Warm Regards Y. Argowardono General Manager
A***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
It was ok for value for money POV
Find this review helpful?
Accommodation's Reply
10 Jul 2025
Warm Greetings from Quest Hotel Simpang Lima Semarang Thank you for choosing Quest Hotel as your accommodation facility while in Semarang City, we are very grateful for the excellent rating, we apologize for the inconvenience, because the swimming pool is not as expected, hopefully in the future it will be better, and hopefully it can be a recommendation for your relations, relatives or friends when visiting Semarang City and we still hope to be able to serve you and your family in the future Warm Regards Y.Argowardono General Manager
P***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The service provided is very good
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
08 Jul 2025
Warm Greetings from Quest Hotel Simpang Lima Semarang Thank you for choosing Quest Hotel as your accommodation facility while in Semarang City, we are very happy and grateful for the excellent rating and reviews, hopefully it can be a recommendation for your relations, relatives or friends when visiting Semarang City to be able to stay at our place and we still hope to be able to serve you and your family in the future Warm Greetings Y. Argowardono General Manager
Translated by Google Icon
See original
Gabriela D. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
the bed is comfortable.. breakfast is okay.. service is okay.. it's just that everything is hot, starting from the lobby, hotel hallway, to the room's AC 🥵🥵🥵
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Jul 2025
Warm Greetings from Quest Hotel Simpang Lima Semarang Thank you for choosing Quest Hotel as your accommodation facility while in Semarang City, we are very grateful for the excellent rating and service, however, the hallway, lobby and AC room are hot, we have reported this to the maintenance department for repair, we apologize for the inconvenience, hopefully in the future it will be better, and hopefully only good experiences can be recommendations for your relations, relatives or friends when visiting Semarang City to be able to stay at our place because all services are as expected including the taste of the food, once again thank you for your visit and we continue to hope to serve you and your family in the future Warm Greetings Y. Argowardono General Manager
Translated by Google Icon
See original
Depy D. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel is clean + fragrant. The hotel staff are all friendly, the service is okay. The hotel is strategically located in the middle of the city, across from the hotel there is a minimarket and a row of them near Soto Bokoran 😍
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
07 Jul 2025
Warm Greetings from Quest Hotel Simpang Lima Semarang Thank you for choosing Quest Hotel as your accommodation facility while in Semarang City, we are very grateful for the excellent rating and service, hopefully it can be a recommendation for your relations, relatives or friends when visiting Semarang City to be able to stay at our place because all services are as expected close to Soto which is typical of Semarang City, once again thank you for your visit and we still hope to be able to serve you and your family in the future Warm Greetings Y. Argowardono General Manager
Translated by Google Icon
See original
C***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Just one night for business purposes, the room is okay, quite efficient, it happens to be the holiday season so it's full at breakfast time. Overall okay, close to everywhere, in the city center. Thank you
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
02 Jul 2025
Warm greetings from Quest Hotel Simpang Lima Semarang Thank you for choosing Quest Hotel as your accommodation facility while in Semarang City, we are very grateful for the reviews and ratings that have been submitted, clean rooms and busy breakfast, hopefully only good experiences can be recommendations for your relations, relatives or friends when visiting Semarang City and we still hope to be able to serve you and your family in the future Warm greetings Y. Argowardono General Manager
Translated by Google Icon
See original
W***m
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
I often use this hotel, because the rooms are clean and quite spacious... And it is close to Chinatown.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Jun 2025
Warm greetings from Quest Hotel Simpang Lima Semarang Thank you for choosing Quest Hotel as your accommodation facility while in Semarang City, we are very grateful for the reviews and ratings that have been submitted, clean rooms and strategic location, hopefully only good experiences can be recommendations for your relations, relatives or friends when visiting Semarang City and we still hope to be able to serve you and your family in the future Warm greetings Y. Argowardono General Manager
Translated by Google Icon
See original
T***s
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
The hotel staff is friendly and helpful, I was very helped
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
23 Jun 2025
Verified. Warm greetings from Quest Hotel Simpanglima Semarang, Thank you for your trust in us to provide services during your stay at Quest Hotel Simpanglima Semarang, we are very happy with the reviews given, comfortable rooms, good service, hopefully good experiences can be recommendations for your relations or relatives when visiting the city of Semarang, and we still hope to be able to serve you and your family in the future, best regards Y. Argowardono General Manager
Translated by Google Icon
See original
P***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
More promotions and if possible, more breakfast menus. There should also be more types of fruit.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
23 Jun 2025
Verified. Warm greetings from Quest Hotel Simpanglima Semarang, Thank you for your trust in us to provide services during your stay at Quest Hotel Simpanglima Semarang, we are very happy with the reviews given, comfortable rooms, good service, for food, the menu variations must be increased, we have reported it to the kitchen for repairs, we apologize for the inconvenience, hopefully in the future it will be better, and hopefully a good experience can be a recommendation for your relations or relatives when visiting the city of Semarang, and we still hope to be able to serve you and your family in the future, best regards Y. Argowardono General Manager
Translated by Google Icon
See original
Guest
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 6 week(s) ago
the water is problematic like sewage water, black. all the guests are in a commotion, they can't take a shower.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Jun 2025
Warm greetings from Quest Hotel Simpanglima Semarang, Thank you for your trust in us to provide services during your stay at Quest Hotel Simpanglima Semarang, we are very happy with the constructive reviews, some things that were uncomfortable during your stay at the Hotel, the cloudy water has been reported to the local PDAM, we apologize for this inconvenience, hopefully in the future it will be better, once again thank you for your input, and we still hope to be able to serve you and your family in the future, best regards Y. Argowardono General Manager
Translated by Google Icon
See original
R***i
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The hotel can meet customer needs well, the rooms are also good, the service is still optimal even though you arrive early in the morning.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Jun 2025
Warm greetings from Quest Hotel Simpanglima Semarang, Thank you for your trust in us to provide services during your stay at Quest Hotel Simpanglima Semarang, we are very pleased with the rating and review given, hopefully it can be a recommendation for your relations or relatives when visiting the city of Semarang, and we still hope to be able to serve you and your family in the future, best regards Y. Argowardono General Manager
Translated by Google Icon
See original
Anton
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
The hotel is clean, strategic location.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
09 Jun 2025
Warm greetings from Quest Hotel Simpanglima Semarang, Thank you for your trust in us to provide services during your stay at Quest Hotel Simpanglima Semarang, we are very pleased with the ratings and reviews given, strategic location, hopefully it can be a recommendation for your relations or relatives when visiting the city of Semarang, and we still hope to be able to serve you and your family in the future, best regards Y. Argowardono General Manager
Translated by Google Icon
See original
Number of reviews per page
20
40