The location is excellent — about 30 minutes by taxi from the airport, just a 30-second walk to Kuta Beach, and 3 minutes on foot to Beachwalk Shopping Mall.
However, most of the staff seem very young and inexperienced, almost like they’re part of a high school training program, so don’t expect much in terms of service. While the location deserves a 4-star rating, the service, breakfast quality, and facilities are more on the 3-star level.
Even considering the high season, the hotel feels overpriced for what it offers beyond the location.