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8.4

Very Good

From 2,519 reviews

Provided by travelers on

Cleanliness

8.6

Room Comfort

8.5

Meal

8.5

Location

8.6

Service and Facilites

8.5

People often mention about Swiss-Belhotel Kendari

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Staff Friendliness (19)

Ambiance (19)

Bedroom (17)

Distance to City Center (16)

Accessibility (16)

Hotel Area (15)

Surroundings (14)

Room Space (14)

Bathroom (14)

Wifi (12)

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Traveler Reviews Swiss-Belhotel Kendari

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Customer reviews

R***n

Business

10.0

/10

Reviewed 2 week(s) ago

The hotel staff was very friendly and thoughtful when I had a problem with the room.. Full

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Accommodation's Reply

23 Jul 2025

Dear Mr./Ms. R*n, Warm greetings from Swiss-Belhotel Kendari. Thank you for taking the time and giving Swiss-Belhotel Kendari a perfect rating, especially for the staff service. We look forward to your return visit. Best regards, Swiss-Belhotel Kendari Management.

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J***z

Staycation

9.4

/10

Reviewed 3 week(s) ago

Room 304 smells a bit musty, I don't really know whether it's from the carpet or what, but luckily there's air freshener in the car so it can be overcome a little.

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Accommodation's Reply

07 Jul 2025

Dear Mr./Mrs. J*z, Warm greetings from Swiss-Belhotel Kendari. Thank you for choosing Swiss-Belhotel Kendari as your accommodation service provider and for rating us. We apologize for the inconvenience you experienced, your information will be used as a reference to further improve the facilities and staff services, so that guests can feel comfortable while staying at Swiss-Belhotel Kendari. Thus, if you need help or information about Swiss-Belhotel Kendari, please do not hesitate to contact us. Regards, Swiss-Belhotel Kendari Management

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M***h

Staycation

10.0

/10

Reviewed 4 week(s) ago

Nice Hotel, suitable for families, couples or solo trips, very friendly service, the atmosphere in the hotel is also very good.

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1 people find it helpful

Accommodation's Reply

03 Jul 2025

Dear Mr./Mrs. M*h, Warm greetings from Swiss-Belhotel Kendari. Thank you for taking the time and giving a perfect rating for Swiss-Belhotel Kendari, especially for the facilities and staff services. We look forward to your return visit. Best regards. Swiss-Belhotel Kendari Management.

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A***a

10.0

/10

Reviewed 6 week(s) ago

Nice hotel, good service

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1 people find it helpful

Accommodation's Reply

30 Jun 2025

Dear Mr./Mrs. A*a, Warm greetings from Swiss-Belhotel Kendari. Thank you for taking the time and giving a perfect rating for Swiss-Belhotel Kendari, especially for the staff service. We look forward to your return visit. Best regards. Swiss-Belhotel Kendari Management.

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Guest

Business

7.2

/10

Reviewed 9 week(s) ago

I expected more. The staff was not welcoming, there was no offer to escort me to the room or to handle my luggage. The room is clean and the AC was working, just not strong enough. But breakfast is good. I've had better experiences, for the price it is not worth it. It is better to stay at 3-star hotels with better service in the same city.

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Accommodation's Reply

07 Jul 2025

Dear Beloved Guest, Warmest greetings from Swiss-Belhotel Kendari Thank you for staying with us during your visit in Kendari and thank you for your review. We apologize for your inconvenience, we will pay attention to your review and take some necessary actions. Your review reminds us to always keep our service at an excellent level as we have always maintained. Please do not hesitate to contact us whenever you need assistance. Best regards, Management Swiss-Belhotel Kendari

MUHAMMAD R.

Business

10.0

/10

Reviewed 9 week(s) ago

This hotel is the best. Friendly staff, clean room, good food, clean toilet. Thank you.

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1 people find it helpful

Accommodation's Reply

07 Jul 2025

Dear Mr. Muhammad R, Warm greetings from Swiss-Belhotel Kendari. Thank you for taking the time and giving a perfect rating for Swiss-Belhotel Kendari, especially for the facilities, food and staff service. We look forward to your return visit. Best regards. Swiss-Belhotel Kendari Management.

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R***i

8.2

/10

Reviewed 10 week(s) ago

Good good good good good good.

1 people find it helpful

Accommodation's Reply

07 Jul 2025

Dear Mr./Mrs. R*i, Warm greetings from Swiss-Belhotel Kendari. Thank you for taking the time and giving a perfect rating for Swiss-Belhotel Kendari, We look forward to your return visit. Best regards. Swiss-Belhotel Kendari Management.

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H***y

8.5

/10

Reviewed 11 week(s) ago

Good good good good good good good good good 👍👍👍👍👍

1 people find it helpful

Accommodation's Reply

07 Jul 2025

Dear Mr./Mrs. H*y. Warm greetings from Swiss-Belhotel Kendari. Thank you for taking the time and giving a perfect rating for Swiss-Belhotel Kendari, We look forward to your return visit. Best regards. Swiss-Belhotel Kendari Management.

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S***m

9.4

/10

Reviewed 13 week(s) ago

The place is comfortable, clean, and in the middle of the city.

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Accommodation's Reply

07 Jul 2025

Dear Mr./Mrs. S*m, Warm greetings from Swiss-Belhotel Kendari. Thank you for taking the time and giving a perfect rating for Swiss-Belhotel Kendari, especially for the hotel's facilities and cleanliness. We look forward to your return visit. Best regards. Swiss-Belhotel Kendari Management.

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I***e

10.0

/10

Reviewed 13 week(s) ago

This is my first time staying here for business, the room is comfortable, and I slept well.

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Accommodation's Reply

07 Jul 2025

Dear Mr./Mrs. I*e, Warm greetings from Swiss-Belhotel Kendari. Thank you for taking the time and giving a perfect rating for Swiss-Belhotel Kendari, especially for the hotel facilities. We are looking forward to your return visit. Best regards. Swiss-Belhotel Kendari Management.

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Olav P.

Business

8.5

/10

Reviewed 15 week(s) ago

Very efficient/fast check in/out process.

1 people find it helpful

Accommodation's Reply

07 Jul 2025

Dear Mr. Olav, Warm greetings from Swiss-Belhotel Kendari. Thank you for taking the time and giving a near perfect rating for Swiss-Belhotel Kendari, especially for the FO staff service. We are looking forward to your return visit. Best regards. Swiss-Belhotel Kendari Management.

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i***a

8.5

/10

Reviewed 16 week(s) ago

Good enough. Upgraded the room without any charge because there was an extra bed.

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Accommodation's Reply

07 Jul 2025

Dear Mr./Mrs. I*a, Warm greetings from Swiss-Belhotel Kendari. Thank you for taking the time and giving a perfect rating for Swiss-Belhotel Kendari, We look forward to your return visit. Best regards. Swiss-Belhotel Kendari Management.

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Muh F.

6.2

/10

Reviewed 16 week(s) ago

Room 304 the water can't get cold and the water comes out small. The TV can't turn on. The AC is hot. Please pay attention 🙏🙏

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Accommodation's Reply

07 Jul 2025

Dear Mr. Muh. F, Warm greetings from Swiss-Belhotel Kendari. Thank you for choosing Swiss-Belhotel Kendari as your accommodation service provider and for rating us. We apologize for the inconvenience you experienced, your information will be used as a reference to further improve the facilities and staff services, so that guests can feel comfortable while staying at Swiss-Belhotel Kendari. Thus, if you need help or information about Swiss-Belhotel Kendari, please do not hesitate to contact us. Regards, Swiss-Belhotel Kendari Management

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Nurhayati P.

8.5

/10

Reviewed 18 week(s) ago

The service is friendly, the facilities are quite complete, the food is delicious according to taste.

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Accommodation's Reply

07 Jul 2025

Dear Mrs. Nurhayati, Warm greetings from Swiss-Belhotel Kendari. Thank you for taking the time and giving a perfect rating for Swiss-Belhotel Kendari, especially for the facilities, food and staff service. We look forward to your return visit. Best regards. Swiss-Belhotel Kendari Management.

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J***a

10.0

/10

Reviewed 23 week(s) ago

Good service from the workers. Super nice all. Friendly and smiling

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Accommodation's Reply

03 Mar 2025

Dear valued guest, Warm greetings from Swiss-Belhotel Kendari. Thank you for taking the time and giving a perfect rating for Swiss-Belhotel Kendari. Especially for the staff service, We are looking forward to your return visit. Best regards, Swiss-Belhotel Kendari Management

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Y***r

10.0

/10

Reviewed 26 week(s) ago

satisfied, when going to Kendari will return to this hotel

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Accommodation's Reply

03 Feb 2025

Dear Mr./Mrs. Y*r, Warm greetings from Swiss-Belhotel Kendari. Thank you for taking the time and giving a perfect rating for Swiss-Belhotel Kendari. We look forward to your return visit. Best regards. Swiss-Belhotel Kendari Management.

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furqan r.

10.0

/10

Reviewed 29 week(s) ago

The experience of staying at Swissbel Hotel was very satisfying.

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Accommodation's Reply

10 Jan 2025

Dear Mr. Furqan, Warm greetings from Swiss-Belhotel Kendari. Thank you for taking the time and giving a perfect rating for Swiss-Belhotel Kendari. We look forward to your return visit. Best regards. Swiss-Belhotel Kendari Management.

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O***s

9.7

/10

Reviewed 30 week(s) ago

The room's AC needs to be cleaned because it's noisy.

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Accommodation's Reply

10 Jan 2025

Dear Mr./Mrs. 0*s, Warm greetings from Swiss-Belhotel Kendari. Thank you for taking the time and giving a rating for Swiss-Belhotel Kendari, your suggestions will be followed up immediately, so that guests can feel comfortable while staying with us, thank you for your attention. Best regards. Swiss-Belhotel Kendari Management.

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A***n

Staycation

10.0

/10

Reviewed 30 week(s) ago

Very good, very satisfying. Thank you Swiss Belhotel

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Accommodation's Reply

10 Jan 2025

Dear Mr./Mrs. A*n, Warm greetings from Swiss-Belhotel Kendari. Thank you for taking the time and giving a perfect rating for Swiss-Belhotel Kendari. We look forward to your return visit. Best regards. Swiss-Belhotel Kendari Management.

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Ivonne L.

8.5

/10

Reviewed 30 week(s) ago

What makes me uncomfortable is, because it is noisy, people are walking around a lot and many people are chatting and laughing loudly so it is disturbing, especially me. But other than that, I like it and am satisfied.

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Accommodation's Reply

10 Jan 2025

Dear Mrs. Ivonne, Warm greetings from Swiss-Belhotel Kendari. Thank you for taking the time and giving a rating for Swiss-Belhotel Kendari, we apologize for the inconvenience you experienced, we will further improve the staff service so that guests can feel comfortable while staying with us, thank you for your attention. Best regards. Swiss-Belhotel Kendari Management.

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