Alhamdulillah, the service is very helpful for convenience.

The service was very friendly and good. The staff were always smiling and very accommodating.

The drains and sink drains were unclean. Animals had escaped onto the floor, and under and on top of the mattress.

The staff is friendly, the location is strategic, the rooms are clean and comfortable.

The staff is friendly, the rooms are clean and comfortable, and the location is strategic.

The hotel is clean, the breakfast is okay, and the service is friendly.

Close to the business center and local government.

Good facilities, good service, standard rooms, good food, worth a try.

Friendly staff, no deposit required, clean rooms, strategic location.

Nice and comfortable place in the center of Pekanbaru city.

Staying at Amaris feels like home.

Near the Car Free Day area. That's great.

There's no water heater, but there's a water dispenser on each floor. Thankfully, my room was close to the water dispenser, so I was happy to get water. The food was pretty average, but it's worth the price. 🫰

It's perfect for a return visit.

comfortable and clean hotel.....

Location is a bit far from the airport but close to the city center. The room was clean, the bed was clean. The AC works properly and is cold. Got towels, soap, shampoo, and a nice toothbrush and toothpaste. Breakfast was okay, but the food was cold. Cons: There are some insects drowned in the soap container.

The service is great, I'm a regular here.

The food is quite tasty and satisfying.

I think the hotel's location is good, as it's close to everything. There's a cheap and fast laundry service in front of the hotel. Finding dinner is also very easy, with plenty of delicious options. However, my complaint about the room was addressed but not resolved. There were many small cockroaches in the room, one of which came from the bathroom drain. I've encountered dozens of them in my room. Moving rooms has also had the same problem. Please pay more attention to pest control, and if necessary, call a service to address this issue, considering the hotel's hefty price. The breakfast variety is also quite good, but I found the taste lacking. The fried noodles on some days were underwhelming and inedible. The chicken was also quite tough. The room is quite spacious compared to Amaris hotels in other cities. Hopefully, this complaint will help improve Amaris Pekanbaru.

Comfortable hotel, good for bringing family.