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Explore DJ Citi Point Hotel

Traveloka (433)

Other sources (119)

8.4

Very Good

From 433 reviews

Provided by travelers on

Cleanliness

8.5

Room Comfort

8.3

Meal

7.5

Location

8.6

Service and Facilites

8.3

People often mention about DJ Citi Point Hotel

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Distance to City Center (2)

Surroundings (1)

Family Friendly (1)

Staff Friendliness (1)

Room Space (1)

Hotel Area (1)

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Traveler Reviews DJ Citi Point Hotel

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Customer reviews

Mohammad Z. B. D.

8.8

/10

Reviewed 24 week(s) ago

Good location in the middle of town. The hotel has no lift, be prepared to exercise a bit.

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Accommodation's Reply

02 Jun 2025

Dear Valued Guest, Thank you for your kind feedback and for choosing to stay with us. We are delighted to hear that you appreciated our central location in the heart of town. We sincerely apologize for any inconvenience caused by the absence of a lift at our property. For guests who prefer easier access, we are pleased to inform you that our sister branches—DJ Citi Inn Premier, which offers ground-floor rooms, and DJ Citi Plaza, which is equipped with a lift—are excellent alternatives that provide enhanced convenience and comfort. We hope to welcome you again in the future and thank you once more for your support.

M***I

Staycation

8.8

/10

Reviewed 42 week(s) ago

friendly and very helpful staff

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Accommodation's Reply

12 Jul 2025

Thank you for your compliment! We are very happy that you were satisfied with the friendly and helpful service of our staff. We always strive to provide the best service to ensure a pleasant stay. Hope to see you again in the future!

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Nor Z. B. M.

8.5

/10

Reviewed 154 week(s) ago

The hotel is quite comfortable as well, clean, there are many facilities here, located in the city area, shops are nearby, Payang market is close to this hotel, it's only a walk away, the receptionist is also ok, but this hotel does not have an elevator

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Fauziah R.

8.5

/10

Reviewed 170 week(s) ago

Love the hotel location, very near to Pasar Payung, bus station, near to nasi dagang atas tol 4, walking distance. Will come back again for room 1001, staff is helpful, allowing us to put bag as I'm doing the Redang tour

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SITI N. A. I. B. R.

6.0

/10

Reviewed 211 week(s) ago

The staff were not friendly at all when speak with the customer. Very bad service. Air conditioner not function at all.

1 people find it helpful

Arthur I. T. I.

9.1

/10

Reviewed 211 week(s) ago

The built-in heater does not work properly. Other than that, it 's all good. The officer is very helpful. I did not expect that the room is equipped with a pantry.

1 people find it helpful

Aiman S.

8.5

/10

Reviewed 237 week(s) ago

Fast check in and the room is nice

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Mohd A. A. B. M.

8.5

/10

Reviewed 266 week(s) ago

Best service, neat and clean room.

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Fahizanurfitriyah M.

Family

9.4

/10

Reviewed 300 week(s) ago

Spacious and comfortable rooms, just a little tired when the xD lifts are level 3, the rest is fine, the best counter service.

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Tonggo S.

Business

8.5

/10

Reviewed 304 week(s) ago

The room was very clean, the issues that I had during my stay was the bed, Hotel had a brand new bed which make some noisy when you move in to bed, and bed sheet become messy, they should take it off the plastic from the bed. overall was good including the staff.

1 people find it helpful

Nur I. B. I.

Family

9.3

/10

Reviewed 306 week(s) ago

Room is clean, friendly staff. Just careful when park your car, as the area in front hotel can flood if heavily rain.

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Siti L.

Family

8.5

/10

Reviewed 308 week(s) ago

Everything is okay. Great room, nice for a vacation family. I just don't have toiletries. So far nice.

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1 people find it helpful

Farizan P.

Family

9.1

/10

Reviewed 313 week(s) ago

Hotel is clean and inexpensive besides being close to bus station, jetty and eateries. The eateries are eating.

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Feryanto

Family

8.5

/10

Reviewed 316 week(s) ago

An extra charge RM10 for tourist isn't worth it

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Amirul A.

Business

9.7

/10

Reviewed 328 week(s) ago

the hotel very comfort and suitable for family

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Lie R.

Family

8.8

/10

Reviewed 329 week(s) ago

The hotel location is very strategic, close to Chinatown and Payang market. For those who want to go to Redang Island, they also need to walk less than 15 minutes to the jetty. Room size is rather small, and there is no elevator in the hotel.

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Mohd N. B. K.

Backpacking

8.5

/10

Reviewed 330 week(s) ago

5min walk from bus station. budget but satisfying. near pasar payang. easy to find place to eat.

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Dona

Family

5.2

/10

Reviewed 331 week(s) ago

The real condition of the room are not same with the reality. The aircon and the wall is dusty. Some spiderweb found. However, the bathroom is clean.

1 people find it helpful

hidayu y.

5.4

/10

Reviewed 331 week(s) ago

Price affordable, male staff is friendly. But got bedbugs when staying on here. Asked the staff to change the room but unfortunately all is fully booked. The staff very nice to asked us if we don't mint to staying the room but in different hotel without charged. Overall is ok but only the case bedbugs need to do something in order to keep the customer. Thanks