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Traveler Reviews DJ Citi Point Hotel
Number of reviews per page
20
20
40
40
Customer reviews
R***n
Staycation
10.0
/10
Reviewed 5 day(s) ago
Great location. Clean room. Helpful staff at the front desk.
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R***y
9.1
/10
Reviewed 28 week(s) ago
The room is clean but a little cramped, the air conditioner is cold, the TV has Astro channels, it is close to all the facilities, the elevator doesn't have to go up the stairs to the 2nd floor.
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Accommodation's Reply
04 Feb 2026
Greeting from Dj Citi Point Hotel
Thank you for taking the time to share your feedback.
We are pleased to hear that you found the room clean, the air conditioner comfortable, and enjoyed the convenience of the TV channels and hotel facilities.
We also appreciate your comment regarding the room size, and we will take it into consideration for future improvements.
We look forward to welcoming you back on your next visit.
NB
Norasmaliza B. A. L.
8.2
/10
Reviewed 28 week(s) ago
Good staff and very helpful. Comfortable hotel suitable for the budget.
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Accommodation's Reply
04 Feb 2026
Greeting from Dj Citi point Hotel
Thank you for your kind feedback.
We are delighted to hear that you found our staff helpful and friendly, and that you enjoyed the comfort and value of our hotel.
We look forward to welcoming you back on your next visit.
MZ
Mohammad Z. B. D.
8.8
/10
Reviewed 54 week(s) ago
Good location in the middle of town. The hotel has no lift, be prepared to exercise a bit.
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Accommodation's Reply
02 Jun 2025
Dear Valued Guest,
Thank you for your kind feedback and for choosing to stay with us. We are delighted to hear that you appreciated our central location in the heart of town.
We sincerely apologize for any inconvenience caused by the absence of a lift at our property. For guests who prefer easier access, we are pleased to inform you that our sister branches—DJ Citi Inn Premier, which offers ground-floor rooms, and DJ Citi Plaza, which is equipped with a lift—are excellent alternatives that provide enhanced convenience and comfort.
We hope to welcome you again in the future and thank you once more for your support.
M***I
Staycation
8.8
/10
Reviewed 72 week(s) ago
friendly and very helpful staff
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Accommodation's Reply
12 Jul 2025
Thank you for your compliment! We are very happy that you were satisfied with the friendly and helpful service of our staff. We always strive to provide the best service to ensure a pleasant stay. Hope to see you again in the future!
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Nor Z. B. M.
8.5
/10
Reviewed 184 week(s) ago
The hotel is quite comfortable as well, clean, there are many facilities here, located in the city area, shops are nearby, Payang market is close to this hotel, it's only a walk away, the receptionist is also ok, but this hotel does not have an elevator
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FR
Fauziah R.
8.5
/10
Reviewed 200 week(s) ago
Love the hotel location, very near to Pasar Payung, bus station, near to nasi dagang atas tol 4, walking distance. Will come back again for room 1001, staff is helpful, allowing us to put bag as I'm doing the Redang tour
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SITI N. A. I. B. R.
6.0
/10
Reviewed 241 week(s) ago
The staff were not friendly at all when speak with the customer. Very bad service. Air conditioner not function at all.
1 people find it helpful
AI
Arthur I. T. I.
9.1
/10
Reviewed 242 week(s) ago
The built-in heater does not work properly. Other than that, it 's all good. The officer is very helpful. I did not expect that the room is equipped with a pantry.
1 people find it helpful
AS
Aiman S.
8.5
/10
Reviewed 267 week(s) ago
Fast check in and the room is nice
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Mohd A. A. B. M.
8.5
/10
Reviewed 296 week(s) ago
Best service, neat and clean room.
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FM
Fahizanurfitriyah M.
Family
9.4
/10
Reviewed 330 week(s) ago
Spacious and comfortable rooms, just a little tired when the xD lifts are level 3, the rest is fine, the best counter service.
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TS
Tonggo S.
Business
8.5
/10
Reviewed 334 week(s) ago
The room was very clean, the issues that I had during my stay was the bed, Hotel had a brand new bed which make some noisy when you move in to bed, and bed sheet become messy, they should take it off the plastic from the bed. overall was good including the staff.
1 people find it helpful
NI
Nur I. B. I.
Family
9.3
/10
Reviewed 337 week(s) ago
Room is clean, friendly staff. Just careful when park your car, as the area in front hotel can flood if heavily rain.
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SL
Siti L.
Family
8.5
/10
Reviewed 339 week(s) ago
Everything is okay. Great room, nice for a vacation family. I just don't have toiletries. So far nice.
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1 people find it helpful
FP
Farizan P.
Family
9.1
/10
Reviewed 343 week(s) ago
Hotel is clean and inexpensive besides being close to bus station, jetty and eateries. The eateries are eating.
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Feryanto
Family
8.5
/10
Reviewed 347 week(s) ago
An extra charge RM10 for tourist isn't worth it
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Amirul A.
Business
9.7
/10
Reviewed 359 week(s) ago
the hotel very comfort and suitable for family
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LR
Lie R.
Family
8.8
/10
Reviewed 360 week(s) ago
The hotel location is very strategic, close to Chinatown and Payang market. For those who want to go to Redang Island, they also need to walk less than 15 minutes to the jetty. Room size is rather small, and there is no elevator in the hotel.
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MN
Mohd N. B. K.
Backpacking
8.5
/10
Reviewed 361 week(s) ago
5min walk from bus station. budget but satisfying. near pasar payang. easy to find place to eat.