Atria Hotel Gading Serpong

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Overall Ratings & Reviews Atria Hotel Gading Serpong

Traveloka (5,817)
Other sources (177)
8.5
Very Good
From 5,817 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.4

Location

8.8

Service and Facilites

8.5

People often mention about Atria Hotel Gading Serpong
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Staff Friendliness (79)
Hotel Area (76)
Bedroom (74)
Bathroom (70)
Accessibility (68)
Ambiance (68)
Room Space (66)
Surroundings (65)
Taste (59)
Distance to City Center (56)
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Traveler Reviews Atria Hotel Gading Serpong

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40
Customer reviews
T***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Nice, clean, and the breakfast is delicious.
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Rezeki R. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Everything is gooooodddddssssssssss
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
I recently stayed at this hotel and I am very satisfied with the overall experience. The staff were friendly and attentive, making me feel welcome from the moment I arrived. The room was clean, comfortable, and well-maintained, providing a relaxing environment throughout my stay. The facilities were excellent and everything worked smoothly, which made my trip even more enjoyable. I also appreciated the convenient location, making it easy to access nearby attractions and services. Overall, I would highly recommend this hotel to others and I look forward to staying here again in the future.
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D***h
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10.0
/10
Reviewed 2 week(s) ago
The breakfast is delicious. The facilities are complete. It's also close to the mall. Absolutely the best.
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1 people find it helpful
K***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Good hotel, nice, clean, and strategic location.
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Ahmad F. S.
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Staycation
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9.4
/10
Reviewed 2 week(s) ago
Stayed here for an event that was also held at the same venue.
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HENDRA
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Good location, good services by the staff. Need to improve the cleanliness of the bedroom.
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M***a
icon-Staycation
Staycation
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8.5
/10
Reviewed 3 week(s) ago
I really like this Atria Hotel. It's close to the mall and other shops.
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Verified Traveler
icon-Leisure
Leisure
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8.5
/10
Reviewed 4 week(s) ago
The hotel is located in the same area as the apartment, so you're guaranteed to find the right building. There's a Circle K and an Indomaret within the complex, and it's close to Summarecon Mall.
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N***r
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10.0
/10
Reviewed 4 week(s) ago
The breakfast is delicious, the room is clean.
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K***n
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9.4
/10
Reviewed 6 week(s) ago
I had a great stay at this hotel. The room was clean and comfortable, and the staff were friendly and helpful. The location was convenient, and the facilities were excellent. I would definitely recommend this hotel and stay here again.
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S***n
icon-Business
Business
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10.0
/10
Reviewed 7 week(s) ago
Very comfortable place, and close to everywhere.
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1 people find it helpful
Verified Traveler
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9.4
/10
Reviewed 7 week(s) ago
All hotel staff are friendly and informative.
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Hesti W. S.
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Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
When I first entered the room, the air freshener was really unpleasant :( The AC in the room wasn't cold and for some reason the bathroom was full of hair and fur, I happened to be sleeping on the top floor.
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
While staying there, my child left his headset behind. Thankfully, when I asked, it was there and returned. Thank you. The food was also good, and the location is close to SMS. I recommend staying at Atria again. Thank you.
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Accommodation's Reply
15 Jun 2026
Dear Mrs. G*t, Thank you for choosing to stay at Atria Hotel Gading Serpong and for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. Excellent service and attention to detail are our top priorities, and we are pleased that this was evident during your stay. We look forward to welcoming you back to Atria Hotel Gading Serpong soon, so that you can continue to enjoy our services and create even more memorable moments. Sincerely, The General Manager
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I***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
Staycation on waisak day/weekend. Staff from security, receptionist, room service know how to make us feel welcomed. No hassle, no drama, just first class customer service. We’ll choose Atria when we’re around Gading Serpong.
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Accommodation's Reply
15 Jun 2026
Dear Mr/Mrs I***i, Thank you for choosing to stay at Atria Hotel Gading Serpong and taking the time to share your recent experience with us. We are delighted to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that this was reflected during your visit. We look forward to welcoming you back to Atria Hotel Gading Serpong soon, where you can continue to enjoy our hospitality and create more memorable moments. Yours sincerely, General Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Friendly staff, comfortable, clean, fragrant rooms.
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Accommodation's Reply
15 Jun 2026
Dear Valued Guest, Thank you for choosing to stay at Atria Hotel Gading Serpong and for taking the time to share your experience with us. We are delighted that you enjoyed your stay. Excellent service and attention to detail are our top priorities, and we are pleased that you experienced this during your stay. We hope to welcome you back to Atria Hotel Gading Serpong soon so that you can enjoy our services and create even more memorable moments. Sincerely, The General Manager
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irvany
icon-Staycation
Staycation
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10.0
/10
Reviewed 12 week(s) ago
It's good, I'll definitely come back again🥰 everything is OK!!
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1 people find it helpful
Accommodation's Reply
15 Jun 2026
Dear Mrs. Irwani, Thank you for choosing to stay at Hotel Atria Gading Serpong and for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. Excellent service and attention to detail are our top priorities, and we are pleased that this was evident during your stay. We look forward to welcoming you back to Hotel Atria Gading Serpong soon, so that you can continue to enjoy our services and create even more memorable moments. Sincerely, The General Manager
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V***a
icon-Leisure
Leisure
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10.0
/10
Reviewed 14 week(s) ago
Located in the heart of Gading Serpong, it's easy to get everywhere, just walk to the SMS Mall. It's comfortable and kids-friendly.
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1 people find it helpful
Accommodation's Reply
15 Jun 2026
Dear Mrs. V*a, Thank you for choosing to stay at Atria Hotel Gading Serpong and for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. Excellent service and attention to detail are our top priorities, and we are pleased that this was evident during your stay. We look forward to welcoming you back to Atria Hotel Gading Serpong soon, so that you can continue to enjoy our services and create even more memorable moments. Sincerely, The General Manager
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lie f. k.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 14 week(s) ago
I've stayed there several times, but the strange thing is that when I leave the parking lot, sometimes the parking fee is entered and sometimes it's not, sometimes I have to pay, even though I can't, I'm too lazy to go to the receptionist again.
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1 people find it helpful
Accommodation's Reply
15 Jun 2026
Dear Mr. Lie F. Ke., Thank you for choosing to stay at Atria Hotel Gading Serpong and for taking the time to share your experience with us. We are delighted that you enjoyed your stay. Excellent service and attention to detail are our top priorities, and we are pleased to see this evident during your stay. We apologize for any inconvenience you may have experienced and will address this issue with our parking team in the future. We look forward to welcoming you back to Atria Hotel Gading Serpong soon. Sincerely, General Manager
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Number of reviews per page
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