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Explore Amaris Hotel Bandara Soekarno Hatta

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7.9

Pleasant

From 6,915 reviews

Provided by travelers on

Cleanliness

7.8

Room Comfort

7.8

Meal

7.4

Location

8.3

Service and Facilites

8.0

People often mention about Amaris Hotel Bandara Soekarno Hatta

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Bedroom (88)

Accessibility (81)

Staff Friendliness (78)

Bathroom (65)

Ambiance (61)

Taste (53)

Room Space (48)

Check-in/out Time (46)

Variety (44)

In-house Restaurant (43)

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Traveler Reviews Amaris Hotel Bandara Soekarno Hatta

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Customer reviews

Y***r

Transit

9.0

/10

Reviewed 4 day(s) ago

The hotel staff was very friendly. There was a free airport shuttle service. Thank you to Mr. Cecep for making our check-in and check-out process so much easier.

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Accommodation's Reply

30 Jul 2025

Dear guest, Warm greetings from Amaris Soekarno-Hatta Airport. Thank you for taking the time to write a positive review of our hotel. We will pass on your kind words to Cecep. Your review will motivate us to continue improving and providing the best service, and we would be delighted to welcome you back to Amaris Soekarno-Hatta Airport. Sincerely, Hotel Manager.

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Hasni H.

Transit

9.7

/10

Reviewed 4 day(s) ago

The hotel service was very satisfactory, especially the prompt airport shuttle. It's very close to the airport.

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Accommodation's Reply

30 Jul 2025

Dear guest, Warm greetings from Amaris Soekarno-Hatta Airport. Thank you for taking the time to write a positive review of our hotel. Your feedback will motivate us to continue improving and providing the best service, and we would be delighted to welcome you back to Amaris Soekarno-Hatta Airport. Sincerely, Hotel Manager.

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Nugraha T.

Business

10.0

/10

Reviewed 7 day(s) ago

Clean rooms, cold AC, close to the airport and free pick-up and drop-off.

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Accommodation's Reply

25 Jul 2025

Dear Guest, Warm greetings from Amaris Soekarno-Hatta Airport. Thank you for taking the time to write a positive review of our hotel. We are delighted to hear that you had a pleasant experience with us, and we look forward to welcoming you back to Amaris Soekarno-Hatta Airport. Sincerely, Hotel Manager.

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M***h

6.2

/10

Reviewed 7 day(s) ago

The location is close to the airport, the employees are all nice and friendly, there is an airport shuttle service, suitable for those in transit, the room facilities and cleanliness are really bad, the shower is broken or requires an early flight, the window door cannot be closed, the mattress is hard and a bit smelly, the sink is near the bed😌

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Accommodation's Reply

25 Jul 2025

Dear Guest, Warm greetings from Amaris Soekarno Hatta Airport. Thank you for taking the time to write a review about our hotel and we are very sorry that your stay with us was less than pleasant. However, after we checked your room, the shower and window shutters were fine and we also checked after the date of your stay and there have been no complaints from other guests about the shower and windows of the room. Regarding cleanliness, we apologize if it is considered lacking and your complaint will be used as motivation to continue to improve our service in the future. We will be very happy to welcome you back to our hotel. Sincerely, Hotel Manager

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T***i

Transit

9.7

/10

Reviewed 1 week(s) ago

Representative for transit and business affairs.

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Accommodation's Reply

28 Jul 2025

Dear guest, Warm greetings from Amaris Soekarno-Hatta Airport. Thank you for taking the time to write a positive review of our hotel, and we would be delighted to welcome you back to Amaris Soekarno-Hatta Airport. Sincerely, Hotel Manager.

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G***a

Transit

6.5

/10

Reviewed 2 week(s) ago

only for transit, location near the airport, there is a price there is quality, friendly staff.

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Accommodation's Reply

21 Jul 2025

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s***i

Leisure

10.0

/10

Reviewed 2 week(s) ago

Very strategic, very good service, and have stayed here several times, always maintain cleanliness and comfort, success Amaris Hotel.

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Accommodation's Reply

21 Jul 2025

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Muzamil R.

Transit

9.6

/10

Reviewed 2 week(s) ago

Breakfast was terrible. I couldn't bear to eat it. I might as well skip it. Breakfast is better.

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Accommodation's Reply

18 Jul 2025

Dear guest, Warm greetings from Amaris Soekarno-Hatta Airport. Thank you for taking the time to write a positive review of our hotel. We regret to hear that your stay was less than pleasant, and we will pass your complaint on to the relevant department for service improvements. Your review will serve as motivation to continue improving our service, and we would be delighted to welcome you back to Amaris Soekarno-Hatta Airport. Sincerely, Hotel Manager.

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Iskandar

Transit

8.5

/10

Reviewed 2 week(s) ago

The staff/employees of Amaris Hotel are friendly and polite.

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Accommodation's Reply

16 Jul 2025

Dear Guest, Warm greetings from Amaris Soekarno-Hatta Airport. Thank you for taking the time to write a positive review of our hotel. It's great to hear that you enjoyed your stay with us. Your review will motivate us to continue improving our service, and we would be delighted to welcome you back to Amaris Soekarno-Hatta Airport. Sincerely, Hotel Manager.

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b***n

Business

9.1

/10

Reviewed 3 week(s) ago

Very close access to the airport is very suitable as a hotel for departure preparations, no need to rush to the airport, free from traffic jams.

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1 people find it helpful

Accommodation's Reply

10 Jul 2025

Dear guest, Warm greetings from Amaris Soekarno-Hatta Airport. Thank you for taking the time to write a positive review of our hotel. We are very happy to see you satisfied with our service, and we will use your feedback as motivation to continue improving. We look forward to welcoming you back to Amaris Soekarno-Hatta Airport. Sincerely, Hotel Manager.

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d***i

10.0

/10

Reviewed 3 week(s) ago

Overall good, for transit business

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Accommodation's Reply

09 Jul 2025

Dear Guests, Warm greetings from Amaris Soekarno Hatta Airport. Thank you for taking the time to write a good review of our hotel. We are also grateful that you have chosen Amaris Soekarno Hatta Airport as your accommodation. We are grateful that you enjoyed our services and we will use your comments as motivation to continue maintaining and improving our services. We will be happy to welcome you back. Best regards. Hotel Manager

T***a

Business

10.0

/10

Reviewed 3 week(s) ago

Amaris Hotel Soekarno-Hatta is a practical choice for transit stays near the airport. The rooms are simple but clean, with basic amenities and helpful 24-hour staff. Guests also get free shuttle bus service to and from the airport, making it very convenient for early flights or late arrivals.

1 people find it helpful

Accommodation's Reply

08 Jul 2025

Dear valued guests, Warmest greeting from Amaris Bandara Soekarno Hatta. Thank you for taking the time to write a good review about our hotel. We also thank you for choosing Amaris Bandara Soekarno Hatta as your place to stay. We are grateful that you can enjoy our services and we will use your comments as motivation to continue to maintain and improve our services. We will be very happy to welcome you back again. Best regards Hotel Manager

Y***n

Transit

8.3

/10

Reviewed 4 week(s) ago

very suitable for transit, rather than waiting long at the airport. we can lie down, relieve fatigue. when it's time to check in the plane we are immediately taken to the Soehat airport terminal..FREE... 3 people want to be taken at night..

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1 people find it helpful

Accommodation's Reply

07 Jul 2025

Dear Guest. Warm greetings from Amaris Soekarno Hatta Airport. Thank you for taking the time to write a good review about our hotel, and we will be very happy to welcome you back to Amaris Soekarno Hatta Airport. Sincerely, Hotel Manager.

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A***X

8.5

/10

Reviewed 4 week(s) ago

Good facilities.. Good service.. Picked up from the airport to the hotel at 3 am.

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Accommodation's Reply

07 Jul 2025

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M***a

8.2

/10

Reviewed 4 week(s) ago

Hotel shuttle is the best. Pick up is always fast and the driver is very responsive.

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Accommodation's Reply

02 Jul 2025

Dear guest. Warm greetings from Amaris Soekarno Hatta Airport. Thank you for taking the time to make a good review of our hotel. Your comments will be our motivation to continue to maintain and improve our services, and we will be very happy to welcome you back to Amaris Soekarno Hatta Airport. Best regards, Hotel Manager.

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Amaryliani S.

Business

8.2

/10

Reviewed 5 week(s) ago

The hotel's driver was so helpful, I could communicate with him easily through WhatsApp chat. He found and drove my guests (Vietnamese) safely to the hotel.

1 people find it helpful

Accommodation's Reply

25 Jun 2025

Dear Guest. Thank you for your time and kind review of our hotel, We hope to see you again soon. Sincerely, Hotel Manager

A***X

8.5

/10

Reviewed 5 week(s) ago

Fira helps us a lot... Thank you

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Accommodation's Reply

30 Jun 2025

Dear Guest. Warm greetings from Amaris Soekarno Hatta Airport. Thank you for taking the time to write a good review about our hotel. We will pass on your comments to the relevant person, and we will be very happy to welcome you back to Amaris Soekarno Hatta Airport. Sincerely, Hotel Manager.

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J***e

10.0

/10

Reviewed 6 week(s) ago

very impressive while being here

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Accommodation's Reply

23 Jun 2025

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Andry

9.1

/10

Reviewed 6 week(s) ago

It's quite good for a budget hotel It's close to the airport and there's a free shuttle bus The furniture and room contents are quite old

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Accommodation's Reply

24 Jun 2025

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p***i

8.3

/10

Reviewed 6 week(s) ago

I don't understand why is the bed so itchy. then the way to the room just smells like that.. toilet smell, overall it's too expensive for transit

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1 people find it helpful

Accommodation's Reply

18 Jun 2025

Dear guest. Warm greetings from Amaris Soekarno Hatta Airport. Thank you for taking the time to write a review about our hotel, and we would also like to apologize if your stay with us was not satisfactory, but your input and suggestions will be our motivation to continue improving our services to our guests. We would be very happy to welcome you back to our hotel. Sincerely, Hotel Manager.

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