8.5
Very Good
From 6,347 reviews
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Cleanliness

8.7

Room Comfort

8.5

Meal

8.3

Location

8.9

Service and Facilites

8.5

People often mention about The ONE Legian
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Surroundings (60)
Accessibility (55)
Distance to City Center (54)
Staff Friendliness (53)
Bedroom (53)
Ambiance (51)
Bathroom (49)
Room Space (45)
Taste (44)
Variety (43)
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Traveler Reviews The ONE Legian

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Customer reviews
F***a
icon-Staycation
Staycation
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10.0
/10
Reviewed 2 day(s) ago
The room atmosphere is further improved so that the guests are more comfortable.
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1 people find it helpful
G***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Friendly service and very strategic location.
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Accommodation's Reply
12 Jun 2025
Morning Spirit G*s, Thank you very much for your positive review! We are very happy to know that you are satisfied with our service and love the strategic location of the hotel. We look forward to welcoming you back to The one legian for another equally enjoyable stay. Stay Young, The one legian
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Aloysius F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
13 days of traveling in Bali with a hectic schedule and ending with a stay at The One Legian, it was perfect. Don't forget to choose a room with pool access.
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1 people find it helpful
Accommodation's Reply
06 Jun 2025
Morning Spirit Aloysius, Wow, thank you so much for the sweet review! It’s great to know that after a hectic 13 days of traveling in Bali, you chose to end it with a stay at The one legian — and to call it the perfect ending means a lot to us. The pool access option is a favorite among many guests, and we’re glad you enjoyed it too. Hopefully this experience will leave you with some sweet memories before you get back to your routine. See you again next time, okay! Stay Young, The one legian
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d***a
icon-origin-TRAVELOKA
8.3
/10
Reviewed 1 week(s) ago
the hotel location is good, many cafes and bars around. we happened to bring a car, wanted to lobby first to drop off our stuff as usual (because we happened to have a lot of luggage), but were a bit confused about accessing the lobby (the lobby needs to be accessed using an escalator so it's a bit difficult to carry stuff and there are no hotel front desk staff to help), we were directed to park in the basement by the security guard/front desk staff and there are also no facilities/staff to help carry suitcases and stuff from the basement to the lobby. for a 4 star hotel the service is lacking. Comfortable room, complete facilities, big TV and smart TV (kids really like it), only the towel seems to need to be replaced with a new one because the color is no longer white. Mineral water is provided in glass bottles, but I didn't find a bottle cap so it was difficult to open it. There is a swimming pool for children, in front of the gym. there are not many variations of heavy meals. for cakes/pastries are quite varied. standard taste.
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Accommodation's Reply
10 Jun 2025
Morning Spirit d*a, Thank you for taking the time to share your experience during your stay with us. We are glad to hear that you enjoyed our strategic location, the comfort of your room, and the Smart TV that made your little one happy. We also noted your appreciation for the variety of cakes and pastries available at breakfast. However, we also apologize for the inconvenience you experienced regarding access to the lobby and the lack of assistance in carrying luggage, especially when using a private vehicle. Your feedback means a lot to us and will be evaluated soon to improve our services, especially in terms of welcoming and assistance in the arrival area. Regarding the towels and water bottle covers, we have also noted them as concerns for improvement. We continue to strive to provide services that are in line with the expectations of a 4-star hotel, and reviews like this help us to improve even further. Hopefully we will have the opportunity to welcome you back with a more comfortable and enjoyable experience in the future. Stay Young, The one legian
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Jumriani
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10.0
/10
Reviewed 1 week(s) ago
A very good hotel and recommended for tourists, this is the best hotel in Bali.
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Accommodation's Reply
06 Jun 2025
Morning Spirit Jumriani, Thank you so much for such a warm and enthusiastic review! We are so happy to hear that you enjoyed your stay here and even named us the best hotel in Bali — that is truly an incredible compliment for us. We will continue to strive to provide the best service for every guest, and we look forward to welcoming you back to The one legian. Stay Young, The one legian
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L***o
icon-Leisure
Leisure
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9.7
/10
Reviewed 2 week(s) ago
The reception staff is friendly, the rooms are clean and the bathrooms are clean, the food is quite varied and tastes quite good, the hotel is located close to the beach and the airport.
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Accommodation's Reply
03 Jun 2025
Morning Spirit L*o, Thank you for sharing your pleasant experience during your stay at The one legian! We are very happy to hear that you felt comfortable with the service of our front desk staff, the cleanliness of the room and bathroom, and the food choices available. Strategic location is indeed one of our advantages — close to the beach and also the airport, perfect for a practical and fun vacation! We look forward to welcoming you back for another equally exciting stay experience!. Stay Young, The one legian
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 2 week(s) ago
Most of the stuff are good, but maybe I booked the cheapest room so the space is small. The rest is good.
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Accommodation's Reply
03 Jun 2025
Morning Spirit A***a, Thank you for taking the time to share your feedback with us. We’re glad to hear that most aspects of your stay were enjoyable. Indeed, our entry-level rooms are designed to offer great value and comfort for travelers on the go. For your next visit, you might enjoy trying our Superior or Family Room for a more spacious experience — we’d be happy to assist you in finding the perfect fit. Looking forward to welcoming you back for another memorable stay in Bali. Stay Young, The ONE Legian
S***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
two days staying here satisfied 👍 friendly staff even though it was a bit late to get a room, it's understandable because the occupancy rate is high, fragrant room, big bed, clean bathroom, cold AC, breakfast with many choices of delicious menus, clean lower pool and rooftop with nice view Thank you The One Legian 👍
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2 people find it helpful
Accommodation's Reply
05 Jun 2025
Morning Spirit S*n, Thank you very much for choosing to stay at The one legian and taking the time to share your wonderful experience! We are glad to know that you were satisfied with our comfortable room, cleanliness, cool air conditioning, variety of breakfast and pool facilities. We also appreciate your understanding regarding the slight delay in check-in, especially during high occupancy. Your feedback means a lot to us as we continue to improve our services. We look forward to welcoming you back for more exciting stays in Bali! Stay Young, The one legian
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margaretha
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Interesting experience, good place for a staycation even though the sleeping space is not king size
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Accommodation's Reply
29 May 2025
Morning Spirit margaretha ke. P., Thank you very much for sharing your stay experience with us. We are glad to know that you enjoyed your staycation at The one legian and found our place suitable for relaxing, although the size of the bed was not up to expectations. Your feedback means a lot to us, and will be taken into consideration for improving comfort in the future. Hopefully on your next visit, we can present a more perfect experience for you. See you again in Legian! Stay Young, The one legian
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N***i
icon-Leisure
Leisure
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8.4
/10
Reviewed 3 week(s) ago
During my stay, the fire alarm went off several times, including once in the early hours of the morning. Although it only lasted a few seconds, the sound was extremely loud and quite disruptive.
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Accommodation's Reply
29 May 2025
Morning Spirit N***i, Thank you for taking the time to share your feedback with us. We truly apologize for the inconvenience caused by the fire alarm during your stay. We understand how the sudden sound—especially in the early hours—can be very disruptive and affect your comfort. Please know that your safety is our top priority, and the alarm system is designed to ensure immediate response in case of emergency. That said, we are reviewing this issue with our team to ensure better handling and to minimize any future disturbance to our guests. We truly appreciate your understanding and hope to have another chance to welcome you back with a smoother and more relaxing stay. Stay Young, The ONE Legian
E***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It's very comfortable to stay here, the atmosphere is lively, access everywhere is close. The lobby is super spacious.
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1 people find it helpful
Accommodation's Reply
26 May 2025
Morning Spirit E*o, Thank you so much for sharing your wonderful experience during your stay with us! We are so happy to know that you felt comfortable, enjoyed the lively atmosphere, and felt easy access to various places. And yes, our super spacious lobby is indeed one of your favorite spots too! See you again on your next exciting staycation at The one legian!. Stay Young, The one legian
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L***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Next time, the receptionist should be more responsive, so that you don't have to queue for a long time.
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1 people find it helpful
Accommodation's Reply
19 May 2025
Morning Spirit L*a, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced regarding the queue time at the reception. We greatly appreciate this feedback and will use it as an evaluation material to improve the speed and efficiency of our services in the future. Hopefully we can provide a better experience on your next visit. See you again at The one legian! Stay Young, The one legian
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ASPIHAN
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very satisfied, if I have another time in Bali, I will stay here again, xoxo.
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Accommodation's Reply
21 May 2025
Morning Spirit ASPIHAN, Thank you so much for your truly wonderful review! We're absolutely thrilled to hear that you were very satisfied with your stay and that you'll choose us again on your next visit to Bali. We can't wait to welcome you back! Stay Young, The ONE Legian
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Santo
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
friendly staff, rooms cleaned every day
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2 people find it helpful
Accommodation's Reply
23 May 2025
Morning Spirit Santo, Thank you very much for your short but sweet review! We are so happy to hear that you felt comfortable with the friendliness of our staff and the cleanliness of the room which was always maintained every day. Your comfort is our top priority! We look forward to welcoming you back to The one legian for a more exciting stay experience!. Stay Young, The one legian
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Fian F.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The best is the location right on Jalan Legian. Easy to find food, there is a Starbucks downstairs, in front there is a massage, everything is available. The lobby is large and can be used to hang out while enjoying Jalan Legian. The staff is friendly but not very friendly. The hotel is clean but not very clean. Even though it is surrounded by bars and pubs, the rooms are still comfortable and not noisy. It is appropriate for the price.
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Accommodation's Reply
19 May 2025
Morning Spirit Fian F, Thank you very much for taking the time to share your experience during your stay at The one legian. We are very happy to hear that you enjoyed our strategic location in the heart of Jalan Legian — close to everything, many culinary options, entertainment, and of course practical for all traveler needs. We also noted your feedback regarding the service and cleanliness. Feedback like this means a lot to us to continue to improve the quality of service so that we can provide a more optimal experience on your next visit. Hopefully we can welcome you back soon! Warm greetings from us at The one legian. Stay Young, The one legian
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D***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Kali ke2 disini, dan asli bikin nagih nextime kalo ke bali akan nginep disini lagi. Bisa chill di skypool. Ga hanya buat di tumpangin buat tidurr
3 people find it helpful
Accommodation's Reply
19 May 2025
Morning Spirit D*y, Wow, it was great to welcome you back for the second time! Thank you for sharing your great experience during your stay here. We totally agree — The one legian is not just a place to sleep, but also a place to chill and enjoy the Balinese vibes, especially at our iconic Sky Pool. We look forward to your next visit! Warm greetings from the entire The one legian team. Stay Young, The one legian
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Vicko A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
You need a kids' corner added to your facility. Some guests are coming with family and kids.
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Accommodation's Reply
12 May 2025
Morning Spirit Vicko, Thank you so much for taking the time to share your valuable feedback 🌟 We truly appreciate your suggestion about adding a kids corner to our facilities. It’s a great idea, especially as we love welcoming families and want to create a fun and comfortable stay for guests of all ages. Your input has been shared with our management team for future consideration. We hope to welcome you and your family back soon with even more exciting additions! Stay Young, The ONE Legian
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
For those who want to stay in Bali around Legian, this hotel is highly recommended.
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1 people find it helpful
Accommodation's Reply
06 May 2025
Morning Spirit M*d, Thank you very much for recommending The one legian as your choice of accommodation in Legian, Bali! We are very happy to know that your experience with us left a positive impression. A short but warm review like this means a lot to us and of course it is our motivation to continue providing the best service. See you again on your next vacation!. Stay Young, The one legian
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M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The staff are very friendly, fast in serving guests and the cleanliness of the hotel is very well maintained. Overall, this hotel is recommended if you go to Bali.
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2 people find it helpful
Accommodation's Reply
06 May 2025
Morning Spirit M*d, Thank you so much for staying at The one legian and taking the time to share your wonderful experience. We are so happy to hear that our staff’s service, the cleanliness of the hotel, and the speed of service left a positive impression on you. Such comments are a real boost for our entire team! Thank you also for the recommendation — we will be happy to welcome you back on your next trip to Bali. Stay Young, The one legian.
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G***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.0
/10
Reviewed 6 week(s) ago
There are cockroaches in the bathroom and every time the first water comes out it smells and the room is not soundproof. Good thing, the TV is already a smart TV.
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2 people find it helpful
Accommodation's Reply
14 May 2025
Morning Spirit, Thank you for taking the time to share your experience during your stay with us. We apologize for the inconvenience, especially regarding the presence of cockroaches in the bathroom, the smell of the water, and the lack of soundproofing in the room. We have forwarded it to the relevant department to be more detailed when preparing the room for guests, on cleanliness and hygiene. This is an evaluation material so that in the future we can provide better comfort. On the other hand, we are glad to know that you like the smart TV facilities available in the room. Hopefully this will add a little comfort during your stay. Hopefully we can see you again on the next stay with a better experience. Stay Young, The one legian
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