the hotel location is good, many cafes and bars around.
we happened to bring a car, wanted to lobby first to drop off our stuff as usual (because we happened to have a lot of luggage), but were a bit confused about accessing the lobby (the lobby needs to be accessed using an escalator so it's a bit difficult to carry stuff and there are no hotel front desk staff to help), we were directed to park in the basement by the security guard/front desk staff and there are also no facilities/staff to help carry suitcases and stuff from the basement to the lobby.
for a 4 star hotel the service is lacking.
Comfortable room, complete facilities, big TV and smart TV (kids really like it), only the towel seems to need to be replaced with a new one because the color is no longer white. Mineral water is provided in glass bottles, but I didn't find a bottle cap so it was difficult to open it.
There is a swimming pool for children, in front of the gym.
there are not many variations of heavy meals. for cakes/pastries are quite varied. standard taste.