8.6
Very Good
From 5,328 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.4

Location

9.0

Service and Facilites

8.6

People often mention about Harris Suites FX Sudirman
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Distance to City Center (107)
Staff Friendliness (107)
Ambiance (100)
Accessibility (99)
Bedroom (97)
Surroundings (94)
Room Space (88)
Bathroom (85)
Hotel Area (78)
Variety (72)
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Traveler Reviews Harris Suites FX Sudirman

Number of reviews per page
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40
Customer reviews
O***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 day(s) ago
It was good place to stay here n best city view at night from our room. The hotel same building with FX Mall n much foods here. Very Recommended
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Yomi
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Hotel with epic location and view. Will definitely come back here with family
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A***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
Check in took a long time, checked in at 4. Luckily I was with my loved ones so I was happy
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D***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 day(s) ago
A pleasant experience during staycation here. Friendly staff, easy access to anywhere because it is close to public transportation. The view from the room is great.
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1 people find it helpful
M***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
It was the best experience… if I had the chance to stay again, I will
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I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Suitable for couples having a romantic dinner with a romantic view
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2 people find it helpful
S***a
icon-origin-TRAVELOKA
5.4
/10
Reviewed 2 week(s) ago
Entah yang salah traveloka atau emg hotelnya. Kita pesan kamar dgn rate tersedia plg mahal di pilihan which is around 2jt+ tapi dapet kamar yang jelek bgt. Pas kita booking emg ga ada foto kamarnya di traveloka, jd ya udah lah mikirnya plg mahal ya bkalan dapet kamar yg bagusnya. Eh dapet nya kamar kaya hostel murahan. Kita pesan double bed, dapet twin 🙂 dan udah males debat sama resepsionis jg. AC rusak ga bisa di atur, pilihan cuma on sm off, kamar mandi pilihannya air dingin atau air semi dingin dgn pintu yang susah ditutup, jendela pun jendela tipuan view dinding. Better pilih hotel lain aja yg deket situ. This hotel is a BIG NO 👎
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3 people find it helpful
I***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 2 week(s) ago
Access to the lobby is very complicated
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1 people find it helpful
Sulistya k.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Recommended accommodation around Sudirman and the GBK stadium area is very close, and is located inside the FX Sudirman mall
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N***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
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E***a
icon-origin-TRAVELOKA
8.7
/10
Reviewed 3 week(s) ago
The hot water in the shower is not hot.
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t***n
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
Strategic location, nice room view, basically it's really good. Will definitely come back again.
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Agus N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Amazing! For City View, may Allah bless you.
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2 people find it helpful
mariania
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
stay here to celebrate birthday, fun, very happy to get the top and corner room. view as expected, spacious and clean room. staff very friendly. will definitely come back again..
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1 people find it helpful
L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 3 week(s) ago
The hotel is located in a mall, choosing a unique room so that you can request a room with a view of tall office buildings, it turns out that you get a view of GBK, the signal is difficult for internet connection in the hotel or while in the mall.
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h***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Clean and pleasant hotel to stay in
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1 people find it helpful
I***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
The check-in process is long. If we are not active, we don't ask and we are not informed when it is ready. We can only check in at 15.00
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4 people find it helpful
Accommodation's Reply
20 May 2025
Cheers, Thank you for choosing to stay with us and for taking the time to provide a very valuable review. We apologize for the inconvenience you experienced regarding the check-in process which took longer than expected and the lack of information regarding room readiness. We fully understand that after traveling, a smooth and fast check-in process is very important for guest comfort. We have forwarded your feedback to the relevant team as material for evaluation and improvement of our services in the future, especially in terms of proactive communication to guests and efficiency of the check-in process. Once again, we appreciate your willingness to share your experience. We look forward to welcoming you back in the future and providing a more enjoyable and memorable experience. HARRISly Yours, Harum Hendra WINATA. General Manager
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C***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
All is good. Our room should be non-smoking. There was 1 night, the room smelled of cigarettes. Overall Harris Hotel is great.
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1 people find it helpful
P***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Unfortunately, when we stayed here it was high season and we were a little late when we checked in, so many of the high floors were already occupied.
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1 people find it helpful
Accommodation's Reply
19 May 2025
Cheers, Thank you for choosing to stay with us and for taking the time to provide a review of your experience during your stay at our hotel. We apologize for the inconvenience caused during the check-in process, especially due to the limited availability of rooms on the upper floors due to the high occupancy rate at that time. We fully understand that this may not be in accordance with your expectations, and we regret not being able to provide a room according to your preferences. We greatly appreciate your understanding in the situation and we hope to continue to provide a comfortable and pleasant service during your stay. We look forward to welcoming you back in the future, and we will do our best to ensure the availability of rooms that suit your preferences. Once again, thank you for visiting and trusting Hotel harris suites fx sudirman. HARRISly Yours, Harum Hendra WINATA. General Manager
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Iskandar
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
strategically located hotel near GBK. inside the Mall.
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4 people find it helpful
Accommodation's Reply
16 May 2025
Dear Mr. Iskandar, Thank you for choosing and entrusting your accommodation to Hotel harris suites fx sudirman. We are very honored to welcome and serve you during your stay. We are pleased to know that our strategic location, which is in the fx sudirman Mall area and close to Gelora Bung Karno (GBK), provides comfort and easy access during your visit. This location is indeed one of our main advantages, especially for guests who have business or recreational needs in the center of Jakarta. We hope your stay is pleasant and memorable. If you have any input or suggestions, we will greatly appreciate it in order to improve the quality of our services in the future. We look forward to your return visit in the future. May you always be healthy and successful. HARRISly Yours, Harum Hendra WINATA. General Manager
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Number of reviews per page
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