Dear Ms. Novi A, Sincerely yours, Harris Suites FX Sudirman Jakarta. Thank you for your trust and loyalty in choosing us as your accommodation. We are delighted to know that each of your visits has been a memorable experience. Your appreciation and support motivate our entire team to continue providing the best service. We sincerely hope to welcome you back for another special stay. See you again at Harris Suites FX Sudirman Jakarta. Thank you very much. Heri / Shift Manager

Dear Valued Guest, Thank you for sharing your wonderful experience during your stay at Harris Suites FX Sudirman Jakarta. We are delighted to hear that you enjoyed the stunning views from your beautifully decorated room, which was tailored to your preferences. We hope this experience was one of the most memorable moments of your stay with us. Thank you for choosing Harris Suites FX Sudirman Jakarta. We look forward to welcoming you again on your next visit and providing you with an equally impressive experience. Sincerely, HARRISly Heri / Shift Manager

Thank you, Mr. Johan. Thank you for choosing Harris Suites FX Sudirman Jakarta as your accommodation. Thank you for taking the time to share your positive experience during your stay at Harris Suites FX Sudirman Jakarta. We are delighted to hear that you always enjoy your stays with us, especially the hotel's convenient location for accessing event venues. We are pleased to know that the hotel's facilities met your expectations. We are honored to have been a part of your memorable experiences. We hope to welcome you back again for an even more meaningful stay. Thank you. Sincerely, Harris Randy / Supervisor

Dear Mr/s Hatasie A. Z., Warm greetings from HARRIS Suites fX Sudirman Jakarta. Thank you for your kind words and recommendation. We are delighted to know that we have consistently met your expectations. Your appreciation means a lot to our team and motivates us to continue delivering excellent service. We look forward to welcoming you back for another enjoyable stay with us. HARRISly Yours, Heri / Duty Manager

Dear Mrs. Fransisca, Thank you for choosing HARRIS Suites FX Sudirman Jakarta and for taking the time to share your experience with us. We are delighted to know that you enjoyed your stay, particularly the comfort and cleanliness of our rooms, as well as the warm hospitality provided by our team. We also understand that the room view was not exactly what you had initially expected. Nevertheless, we are pleased to know that it did not take away from your overall enjoyable experience. Your kind feedback is truly appreciated and serves as motivation for our team to continuously improve our service and guest experience. We look forward to welcoming you back to HARRIS Suites FX Sudirman Jakarta for another memorable stay. HARRISly Yours, Yohanes Fajar Assistant Front Officr Manager

Thank you for taking the time to share your experience staying at Harris Suites FX Sudirman Jakarta. We are delighted to hear that you enjoyed the city view from our room. We understand that staying in a room on the top floor can be a unique experience, especially for guests who are not comfortable with heights. Your feedback is very important to us, and we will take it into consideration to improve guest comfort in the future. We hope to welcome you back to Harris Suites FX Sudirman Jakarta again. Sincerely, HARRISly. Thank you, Johannes Fajar, Assistant Front Office Manager.

Thank you so much for choosing Harris Suites FX Sudirman Jakarta as your accommodation, and thank you for taking the time to write a review. We are delighted that you had a pleasant stay with us. However, we apologize for the inconvenience you experienced regarding the long wait for the elevator. Your feedback is very valuable to us, and we will take it into consideration to improve the comfort and quality of service for our guests. We hope to welcome you back again and provide you with an even better stay experience on your next visit. Sincerely, HARRISly. Thank you. Selvy Kerani, Customer Service Officer.

Thank you for choosing Harris Suites FX Sudirman Jakarta as your accommodation 😊 We are delighted that you enjoyed your stay with us, especially our excellent location in the Sudirman area, directly connected to FX Sudirman Mall. Our location is close to the central business district, shopping malls, as well as various restaurants and entertainment venues in Jakarta. We hope to provide you with comfort and relaxation during your various activities. Your appreciation and trust drive our entire team to strive to provide the best service and create a memorable stay for every guest. We hope the facilities and services we provided made your visit even more meaningful. We look forward to welcoming you back to Harris Suites FX Sudirman Jakarta on your next visit. We hope to be your first choice again when visiting Jakarta. Thank you again for your review and trust. See you again and have a great day! Sincerely, HARRISly Selvy Kaerani, Customer Relations Officer

Dear Mr. Dewi Oh, Thank you so much for your wonderful and impressive review of your stay at Harris FX Sudirman Jakarta. We are delighted to hear that you enjoyed your stay with us, especially the friendliness of our staff, the cleanliness of your room, and the beautiful view. Knowing that your stay at our hotel was memorable and that you plan to return is a great pleasure and source of gratitude for the entire team. We especially appreciate your recommendation to your friends and family. The satisfaction and comfort of all our guests is always our driving force, motivating us to strive for the best service and create memorable guest experiences. Thank you again for choosing Harris FX Sudirman Jakarta as your vacation destination. We hope to welcome you again for an even more enjoyable and memorable experience. See you again at Harris FX Sudirman Jakarta! Sincerely, Selvi Kerani, Customer Relations Officer

Ms. Cheese, Thank you so much for your positive review after staying at Harris Suites FX Sudirman Jakarta. We are delighted to hear that you felt comfortable during your stay and enjoyed the cleanliness and amenities of our hotel. We especially appreciate your compliments on the friendliness and service of all our staff. We are very pleased that we were able to provide you with a memorable stay, including the diverse food menu. Thank you very much for trusting Harris Suites FX Sudirman Jakarta as your accommodation during your work in Jakarta. We hope to welcome you again on your next visit and provide you with even better service. See you again at Harris Suites FX Sudirman Jakarta. We look forward to welcoming you back again in the future. Sincerely, HARRISly. Thank you. Selvy Kerani, Customer Service Officer.

Thank you so much for your positive review and appreciation of Harris FX Sudirman Jakarta. We are delighted to know you enjoyed your stay with us. We appreciate your comments regarding the cleanliness and pleasant scent of the rooms, as well as the friendliness and prompt service from our team. Guest satisfaction and comfort are our top priority, so reviews like this encourage our entire team to continuously strive to provide the best service, meet the needs, and take care of every guest. We are very grateful that you took the time to share your experience at Harris FX Sudirman Jakarta. We hope to welcome you back again on your next stay and provide you with an even better experience. See you again at Harris FX Sudirman Jakarta. Thank you for choosing and trusting us with your accommodation. Sincerely, Selvi Kerani, Customer Service Officer.

Thank you so much for staying at Harris Suites FX Sudirman and for taking the time to write a review. We are delighted that our team was able to assist you with your booking issue. Guest satisfaction and comfort are our top priority, and we will do our best to provide the best assistance and solutions in every situation. We hope you had a wonderful stay. We look forward to welcoming you back on your next visit to Harris Suites FX Sudirman. Thank you, From HARRISly Selvy Kaerani, Customer Service Representative

Dear Ms. Pipintree M., Thank you very much for your stay at Harris Suites FX Sudirman and for taking the time to share your experience. We are delighted to hear that you felt comfortable in our room, enjoyed the beautiful view, and found the hotel conveniently located in the heart of Bangkok and directly connected to FX Sudirman Shopping Mall. We hope to welcome you back again on your next stay. Thank you for your trust and see you again! Sincerely, HARRISly Selvy Kaerani, Customer Relations Officer

Thank you so much for taking the time to write a review and choosing Harris Suites FX Sudirman as your accommodation during your stay in Jakarta. We are delighted to hear that you were satisfied with the cleanliness of our hotel. Your compliments on cleanliness are invaluable to our team, as we strive to maintain the highest standards of cleanliness and comfort throughout the hotel and in all rooms to provide a memorable stay for every guest. On the other hand, we apologize if the bed size at Harris Suites FX Sudirman felt narrower than what you experienced during your stay at Harris Semarang. We understand that bed comfort is one of the key factors affecting the quality of sleep, especially after a long stay in Jakarta. Differences in room type, layout, and bed size may occur between hotels, resulting in varying guest experiences. However, your feedback remains important to us. We greatly appreciate your comments and will share them with the relevant team members to use in evaluating and improving the quality of our facilities and services. We hope that on your next stay, we will be able to provide an experience that even better meets your expectations. Thank you again for your trust in choosing to stay with us and for your valuable feedback. We sincerely hope to welcome you again at Harris Suites FX Sudirman with even better service and an even more memorable experience. Sincerely, HARRIS. Thank you, Selvi Kaerani, Customer Service Officer.

Thank you so much for taking the time to share your experience and provide such a positive review after your stay at Harris Suites FX Sudirman Jakarta. We are delighted to hear that you were impressed with the views you could enjoy during your stay at this hotel, especially at night. The view of the Sudirman area with its sparkling lights and the Jakarta nightlife atmosphere is one of the charms that can provide a unique experience for guests. We are pleased to know that this beauty also left a positive impression on your stay with us. Guest satisfaction and comfort are our top priority, so your compliments are a great inspiration to the entire Harris Suites FX Sudirman Jakarta team in maintaining and improving the quality of service and the experience we provide to all our guests. Once again, we thank you for choosing Harris Suites FX Sudirman Jakarta as your accommodation. We hope to welcome you back again in the future and provide you with an even more pleasant, comfortable, and memorable stay. Thank you, HARRISly. Selvy Kerani, Customer Service Officer.

Cheers, Thank you very much for taking the time to share your wonderful feedback following your stay at HARRIS Suites FX Sudirman Jakarta. We are delighted to know that you enjoyed the amazing view from your room, as well as the spaciousness and comfort of the accommodation. It is also great to hear that you found the room amenities complete and well-suited to your needs during your stay. Providing our guests with a comfortable and enjoyable experience is always our priority, and we are pleased to know that the room and its facilities contributed positively to your overall stay. Your kind feedback is a wonderful encouragement for our entire team to continue maintaining the quality of our products and services. Thank you once again for choosing HARRIS Suites FX Sudirman Jakarta. We truly appreciate your kind words and look forward to welcoming you back in the near future for another memorable and pleasant stay. HARRISly Yours, Selvi Khaerani Guest Relation Officer

Cheers, Thank you very much for sharing your wonderful feedback with us. We are delighted to hear that you enjoyed your stay and appreciated the great view from our 57th floor. It is truly rewarding to know that the experience met your expectations and contributed to a memorable stay. Your kind words are greatly appreciated and will certainly be shared with our team as encouragement to continue providing exceptional hospitality and memorable experiences for all our guests. We sincerely look forward to welcoming you back to HARRIS Suites FX Sudirman Jakarta and creating another enjoyable stay for you in the future. HARRISly Yours, Selvi Khaerani Guest Relation Officer

Cheers, Thank you very much for taking the time to share your positive feedback and for choosing HARRIS Suites fX Sudirman Jakarta for your staycation. We are delighted to hear that you enjoyed our hotel as a comfortable place to stay and that our strategic location made it convenient for you to enjoy Car Free Day (CFD) along Sudirman as well as visit the Gelora Bung Karno (GBK) area. Our location is indeed one of the highlights of staying with us, offering easy access to Jakarta’s city center, entertainment, shopping, and various recreational activities. We are very happy that you were able to make the most of your stay and enjoy the vibrant atmosphere of Jakarta. Your kind feedback is truly appreciated and serves as great motivation for our entire team to continue providing a comfortable and enjoyable experience for all our guests. We look forward to welcoming you back to HARRIS Suites fX Sudirman Jakarta for another memorable staycation in the future. Thank you for staying with us, and see you again soon! HARRISly Yours, Selvi Khaerani Guest Relation Officer

Dear Mr./Ms. Uniarti P.R., Thank you so much for your positive review and appreciation of Harris Suites FX Sudirman Jakarta. We are delighted to hear that you enjoyed your stay with us. We are glad to know that you liked our rooms, especially the Bright Room, and enjoyed the beautiful view of Jakarta. Our central location offers a unique experience, particularly the vibrant city atmosphere and Jakarta views. Your appreciation of the rooms, the view, and the city atmosphere motivates our entire team to strive for the best service and provide a truly satisfying stay for all guests. We hope to welcome you back to Harris Suites FX Sudirman Jakarta next time and provide you with an equally or even better experience. Thank you for staying with us, and we look forward to seeing you again soon! Sincerely, Harris Suites FX Sudirman Jakarta, Customer Relations Officer

Thank you for taking the time to share your experience and feedback during your stay at Harris Suites FX Sudirman Jakarta. First, we would like to express our deepest gratitude for the inconvenience you experienced regarding your room not being ready upon arrival. We understand that after a long journey from out of town and feeling tired, you expect a comfortable rest upon arrival at the hotel. We understand that you booked a Harris Deluxe Room with King Bed through the application and arrived around 1:00 PM. We greatly appreciate your understanding and patience in waiting until the official check-in time of 2:00 PM. Therefore, we understand your disappointment when the room was not ready after 2:00 PM, and you had to wait again until approximately 2:30 PM, and finally the room was ready after 3:00 PM. Such a situation certainly does not meet the expectations and standards of service we strive to provide to all our guests. While there are room preparation procedures that need to be completed before a room is ready for guests, we understand that delays after the official check-in time can be resolved with better communication, clearer information, and offering assistance or alternative options so that guests do not feel like they have to wait for an extended period. We sincerely apologize that your experience did not reflect the level of service and comfort we strive for. We have taken your feedback regarding check-in, room availability, and communication during the waiting period very seriously. This will be presented to management and the relevant team for evaluation and improvement. We understand your expectations regarding compensation or resolution of the inconvenience. We will forward this request and feedback to management for further consideration in accordance with hotel policy and the circumstances surrounding your arrival. We apologize again for this unpleasant experience. We appreciate your detailed complaint, as this feedback is extremely helpful in improving the quality of our service, particularly in checking room availability and providing better information to guests in case of delays. We hope this incident will not diminish your trust in Harris Suites FX Sudirman Jakarta. We greatly appreciate the opportunity to welcome you back in the future and provide you with an even better and more comfortable stay that meets your expectations. Sincerely, Selvi Kaerani, Customer Relations Officer