Overall Ratings & Reviews Sindhu Mertha Suite

We got a bedroom that we requested during booking the hotel (large bed, first floor, in front of the swimming pool). It was perfect, there are also two chairs and one table in front of each bedroom, allowing us to sit and enjoy the ambience of the suite. The area was very clean, with friendly staffs. The bedroom was spacious, it fits 3 people as we pay additional charge of IDR100,000 for one extra person per night. The staff asked which menu of breakfast do we want (there were limited options but still fine), and delivered it to our room.

The hotel staff check-in time was only 1 and it was hard to wake up. Breakfast was only fried noodles. The sink was clogged. There were cockroaches in the room.

Late night checked in, fast process. However, it's less maintained hotel since the shower was breaking, there are spider webs in a few corners and the linen was not smelling fresh. With the room space + calm & quiet surroundings, the stay could've been better.

Extraordinarily impressive, the room is clean and the room facilities are complete, suitable for bringing a large family because it consists of 2 rooms and 1 family room equipped with a kitchen.

The place is decent but not worth its price, I also ordered room with breakfast and the food is so bad, I ordered scrambled eggs and the food came with sad looking low portion eggs and 1 piece of bread cut in half. Will not recommend purchasing breakfast option and will not stay here again because it is quite expensive.

Check-in time is mandatory at 2 pm. Frontline staff is always absent. The breakfast food is not suitable at all. Only instant noodles are cooked. And the mixed rice is not recommended. Maybe buy it at a stall. For those of you who want to stay overnight, it's better not to choose the free breakfast. It's a loss. Just stay here this time. Wifi is okay.

The place is comfortable, the pool is clean, maybe the shower in room 210 needs to be repaired, the food is delicious even though there are few choices (bread, fried rice and noodles).

Clean rooms, nice and comfortable atmosphere.

Kamarnya nyaman, penjaganya ramah dan sangat membantu. Recommended 👍🏻.

AC kamar lantai 2 no 11 panas, sudah diberitahu ke penjaga hotel tapi tidak ada itikad baik atas komplain yang disampaikan, seharusnya check out di tanggal 26 tapi karena kondisi kamar panas jadinya check out tanggal 25 jam 10 malam waktu Bali. Dengan harga yang tidak murah, tidak diberikan fasilitas dasar seperti sikat gigi, handuk kaki harus diminta terlebih dahulu baru diberikan, balkon kotor dan berdebu. Komplain ini sudah disampaikan ke pihak hotel tapi tidak ada perubahan sama sekali dan sepertinya komplain ini hanya dijawab dengan baik, mohon maaf, karena tukang AC sedang libur jadi tidak bisa diperbaiki sekarang, balkon akan kami bersihkan, bla bla bla-bla. Tidak menuntut harus diperbaiki atau ganti AC baru tapi setidaknya berpikir kreatif untuk hal yang alternatif, berikan kipas angin atau apapun itu, di tambah lagi flush toilet yang berfungsi sangat slowly jadi saat buang air besar butuh usaha & kesabaran sampai kotorannya hilang. Service yang sangat mengecewakan dan ini menjadi yang pertama & terakhir untuk menginap di sini, jadi buat kalian-kalian traveler ' s yang ingin menginap di sini, pikirkan lagi jangan terkecoh dengan view foto menarik yang disajikan. Sekian dari saya, customer yang sangat sangat kecewa. Terima kasih.

Very calm and relax the place and room pretty big for family.

The service is perfect, only the room is not OK for 3 people.

Hotel nya bagus tapi sarapan kurang bagus cuma roti sama telur dan tidak di kasih sikat gigi, handuk cuma di kasih 2 padahal kamar saya pesan 2 kamar.

The rooms are comfortable, the service is friendly, the atmosphere is calm and peaceful, it's just a shame when I ask for fried noodles at breakfast it turns out to be fried indomie. This is because the waiter also doubles as a chef.

Menikmati menginap di sini, pelayanan baik

Actually it depends on taste. It's quite good and complete, just similar to the boarding houses in the place.

Tempat bagus, tapi sayang pas saya datang listriknya padam terus dalam semalam hingga 10x, mungkin sedang ada gangguan. For all its oke.

The hotel staff was very friendly and helped me, allowed early check-in because coincidentally at that time the room was ready, the hotel room was clean, comfortable for resting, the swimming pool was clean, the location was strategic, this hotel also provides car rental facilities. It's highly recommended to stay at this hotel, it seems that if I go to Bali again I will stay at this hotel again. Happy with the service at this hotel.

everything is okay until we found the toilet seat was broken,

Spacious room, modern, great staffs