Overall Ratings & Reviews HW Hotel Padang

The hotel staff was less responsive, we got out of the car carrying our luggage and a fairly large suitcase while carrying a child, but there was no offer of assistance at least to open the door, and when we went to the receptionist, she was also not friendly, because we were the first to greet her, and she was still busy looking down. Maybe the quality of human resources can be evaluated. Thank you.

Comfortable, friendly service, but the AC in my room was not cold enough, the food was really good, there was even a bakery.

Good quality, it's recommended.

The room prices and quality provided are quite fair, the location is close to the Adityawarman Museum and the Catholic church.

It's really good, I have no regrets. Friendly service, great room facilities, and a great price. This is my second time staying here, and I've never been disappointed.

Good hotel, standard price, and comfortable.

Good, safe and comfortable atmosphere, staff are also friendly.

The AC in room 301 is not cold.. please fix it.. for FO Thank you for the birthday cake given on my birthday🙏

The receptionist greeted us warmly and checked in quickly. The lobby interior was quite nice, and I thought the rooms would be comfortable too. It was a bit stuffy upon entering. The bed sagged from side to side, the sheets were stained, and the AC wasn't cooling enough. The receptionist informed us that the restaurant closes at 11 p.m. When we arrived at 9:30, we were greeted reluctantly by the staff. Luckily, my husband only ordered coffee and I had warm lemon tea. While making our drinks, the staff told us they were already closed. When I paid, I used QR code and said I should have paid cash because it was already closing time. Everything should have been communicated during the order process, instead of being busy singing and reluctant to serve. The breakfast menu was quite extensive and quite tasty, but all the food was cold, even though I arrived early in the restaurant's opening hours. The location is quite strategic, not far from the beach.

One of the hotels in Padang with an infinity pool overlooking the beach, and a strategic location, just a short walk to Padang Beach. Book directly through the app for easier and more affordable rates!

Reasonably priced. Excellent service and courtesy. However, the deposit system is still a bit annoying. Best of luck.

Ok, comfortable, and friendly, clean, that's all.

the room turned out to be small.. not satisfied with the cleanliness of the bed base, there were lots of stains on the white color.. and disappointed with the service at the receptionist why they didn't immediately return my ID card because I forgot to ask for it back or at least reminded me to return my ID card because when I arrived at the airport I just remembered my ID card was still at the hotel receptionist.. luckily I brought another ID when checking in the plane so the hotel would pay more attention

The hotel is clean, the service is also good

Very good. Although the room is small, it's quite comfortable and the atmosphere is quite peaceful.

Everything is okay, parking is inside. Awesome

A recommended place and suitable for young couples

Stayed 3 nights with family, comfortable, affordable, strategic location, close to the beach. Rooms are not soundproof.

The hotel is very comfortable, clean, and the rooms smell nice. The food is delicious. The receptionist and security are friendly. The price is affordable. Overall, it's the best.

The hotel is clean, the staff is friendly, and the environment is comfortable and safe. Highly recommended.