The hotel is comfortable, strategically located, not far from anywhere, and the service is very satisfying.

The staff is friendly, nice, the place is also nice, but the minus is that the TV is not a smart TV

I chose a panoramic room. The view from the balcony was truly amazing both day and night. The room was spacious and fully equipped. There was a bathtub and sauna in the room. Unfortunately, I didn't have time to use the sauna because I only stayed one night. Hopefully, I can try it another time. The kids really liked the room environment, and the staff were very friendly. The swimming pool was very attractive because it was on the rooftop. The view from the swimming pool was also extraordinary. Great and highly recommended. Hopefully, HW Hotel maintains and improves its quality. It was a pleasant experience staying here. See you next time. 😊

Strategic location. The room is clean but a bit small.

Cool, close to the city center and the beach view is beautiful

The hotel is close to the beach and the Al Hakim Mosque. It offers easy access to everything and plenty of places to eat. I had a comfortable and satisfying stay at this hotel. Thank you very much for the service and experience.

Clean, comfortable, neat and good

Neat, comfortable, and very friendly.

very friendly, kind and comfortable for families or couples

The hotel's location is good. Many of the hotel rooms are damaged.

It was a really comfortable stay here. Clean, close to everything.

The staff is very friendly and the rooms are clean.

Access to the city center is close. Easy to reach. Close to tourist attractions such as Padang Beach.

The hotel staff was less responsive, we got out of the car carrying our luggage and a fairly large suitcase while carrying a child, but there was no offer of assistance at least to open the door, and when we went to the receptionist, she was also not friendly, because we were the first to greet her, and she was still busy looking down. Maybe the quality of human resources can be evaluated. Thank you.

Comfortable, friendly service, but the AC in my room was not cold enough, the food was really good, there was even a bakery.

Good quality, it's recommended.

The room prices and quality provided are quite fair, the location is close to the Adityawarman Museum and the Catholic church.

It's really good, I have no regrets. Friendly service, great room facilities, and a great price. This is my second time staying here, and I've never been disappointed.

Good hotel, standard price, and comfortable.

Good, safe and comfortable atmosphere, staff are also friendly.