Citrus Hotel Johor Bahru by Compass Hospitality

Explore Citrus Hotel Johor Bahru by Compass Hospitality
8.2
Very Good
From 2,061 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.0

Meal

7.9

Location

8.7

Service and Facilites

8.2

People often mention about Citrus Hotel Johor Bahru by Compass Hospitality
All
Staff Friendliness (28)
Bedroom (28)
Distance to City Center (27)
Room Space (26)
Bathroom (26)
Accessibility (24)
Ambiance (24)
Hotel Area (24)
Surroundings (23)
Wifi (21)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Citrus Hotel Johor Bahru by Compass Hospitality

Number of reviews per page
20
40
Customer reviews
Mohamad R. B. J.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 day(s) ago
Friendly staff and perfect location... Very convenient within walking distance to find food, etc.
Find this review helpful?
Sartika
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Highly recommended if you want to stay here, next time I want to come here again. Thank you.
Translated by Google Icon
See original
Find this review helpful?
C***w
icon-Business
Business
icon-origin-TRAVELOKA
7.9
/10
Reviewed 3 week(s) ago
Easing good expectations on this room
Find this review helpful?
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
My first time here. The room was just nice in terms of size. Toilet and all are the same, beyond my expectation. The plus point here is the location. Surrounding is ok but being in the city center, it is not as ambient as you can imagine. Outside of the hotel is an opposite of the hotel. The authority should do something about the homeless around the hotel at night and during early morning. Other than that, it is recomended.
Read More
Find this review helpful?
Fattamah B. B. K. M.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Citrus Hotel is the best hotel to stay if planning to and from Singapore, just 5 minutes walking to JB CIQ. All the front reception was very good, my sincerely thank you to En. Putera, where he made our check-in fast and smooth as we are rushing to catch our train to SG. And thank you so much Mr. Eswaran for a great and good breakfast. Ohhh ya, the room was cleaned everyday during our stay for 4 days 3 nights. Parking just paid RM15 per day with security. My family was very happy and surely will stay in the same hotel again and again.
Read More
Find this review helpful?
Accommodation's Reply
26 Aug 2025
Dear Fatimah, We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to welcome you again and rest assured you will have memorable experience with us. Have a wonderful day! The team at Citrus Hotel JB.
Mohammed R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Wonderful stay. This is my second time
Find this review helpful?
Accommodation's Reply
26 Aug 2025
Dear Mohammed R, Thank you for sharing your wonderful experience with us during your stay Citrus Hotel! We are glad you had a great stay and we hope to welcome you back soon! Best regards, The team at Citrus Hotel JB.
F***l
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
Staff very friendly, so much Indonesian employees
Find this review helpful?
Accommodation's Reply
26 Aug 2025
Dear valued guest, Thank you for your high recommendations and praise for our friendly team! We hope to be part of your next JB adventure! Kind regards, The Team at Citrus Hotel JB.
wong k. s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
hotel everything was good but no parking.
Find this review helpful?
Accommodation's Reply
26 Aug 2025
Dear Wong K. S., We glad that you enjoyed your stay with us. We sincerely empathize for the inconvenience caused; we take note your valuable feedback for continuous improvement and look forward to welcome you again to our hotel. Kind regards, The Team at Citrus Hotel JB.
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
The room is very spacious. Booked a family room from the app (1 queen bed 1 small bed). When checking in, I got a free upgrade so I got 2 large beds on the 5th floor. Perfect for a family with 2 teenagers. Lots of TV channels. There is a window view. The room is spacious. There is still 1 long sofa. The bathroom is also spacious + there is a hairdryer. The room is clean but under the bed is dirty The location is far from the Larkin bus terminal, but close to the JB check point. You can walk. If you bring a large suitcase, it's better to wait for the mall to open before crossing to Singapore. The hotel location is close to a laundromat + places to eat. There are places to eat near the hotel that are open 24 hours. Near a minimarket too. There is a delicious claypot place to eat.
Read More
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
13 Jul 2025
Dear valued guest, Thank you for staying with us. We glad that you enjoyed the stay with us and at the same time we shall share the service hiccups to project team to improve. Looking forward to serve you much better. Kind Regards, The Team at Citrus Hotel JB.
Mohammed R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
Wonderful experience overall! Will definitely come again!
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Dear Mohammed R, Thank you for sharing your wonderful experience with us during your stay Citrus Hotel! We are glad you had a great stay and we hope to welcome you back soon! Best regards, The team at Citrus Hotel JB.
T***m
icon-origin-TRAVELOKA
9.7
/10
Reviewed 20 week(s) ago
Last minute we booked the hotel. We never took the hotel before, but the last minute was taken, but we feel free and very comfortable with ours.
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Dear valued guest, We are truly delighted to have you with us and glad that you enjoyed your stay with us here at Citrus Hotel JB. We look forward to welcome you again and rest assured you will have memorable experience with us. Best regards, The team at Citrus Hotel JB.
h***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 20 week(s) ago
1 night stay here, with a reservation without breakfast. It was pleasant, the location of the hotel made it very easy for us to take the train to Woodland to Singapore, the hotel is very close to the mall, and finding a place to eat is also easy, there are many delicious roadside eateries around the hotel.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Dear valued guest, Thank you for your lovely review and sharing your insider knowledge of how convenient our location is! We hope to welcome you back for another great stay. Best regards, The Team at Citrus Hotel JB.
D***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 24 week(s) ago
I left my jacket and shirt, still contacted the hotel, hope they keep it until my next trip going there.
1 people find it helpful
M***M
icon-origin-TRAVELOKA
9.4
/10
Reviewed 27 week(s) ago
Very strategic, environment for male pedestrians and affordable places to eat
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Dear valued guest, Thank you for your lovely review and sharing your insider knowledge of how convenient our location is! We hope to welcome you back for another great stay. Best regards, The Team at Citrus Hotel JB.
I***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 27 week(s) ago
Bought it at a high price of 1.4 million per night so it's not really worth it. The bidet shower jet is not smooth and clogged, for a good location. The nasi lemak food is okay.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
13 Jul 2025
Dear valued guest, Thank you for your stay feedback given! We have shared your comments with our project teams and will continue to improve the experience at our hotel. We hope to have another opportunity to have you back with us on your next visit to JB! Best regards, Team at Citrus Hotel JB.
Rakhmat H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 27 week(s) ago
Very good and clean hotel! Good location as well.
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Dear Rakhmat H, Thank you for sharing your wonderful experience with us during your stay Citrus Hotel! We are glad you had a great stay and we hope to welcome you back soon! Best regards, The team at Citrus Hotel JB.
R***o
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
close to the karat bazaar, not difficult to find food
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Dear valued guest, Thank you for your lovely review and sharing your insider knowledge of how convenient our location is! We hope to welcome you back for another great stay. Best regards, The Team at Citrus Hotel JB.
Vitasya
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 28 week(s) ago
The location is very strategic near everywhere, the CI-CO process is easy, the room is not too big but the facilities are quite complete and clean. The only thing lacking is the breakfast, almost all of them are bland, instant juice drinks and need additional flavors for some food menu variants.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Dear Vitasya N, We’re happy to hear that you had good stay with us. We shall convey the defects to the concerned department to review and improve the service. Hope to welcome you back soon. Best Regards, The Team at Citrus Hotel JB.
s***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
Friendly staff, I booked 4 rooms, then I was going to Singapore and wanted to leave my bag at the reception but was offered early check in 1 room to put a lot of luggage from the group, very nice. The food is also quite delicious, close to JB Central, only 4 minutes away.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Dear valued guest, We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to welcome you again and rest assured you will have memorable experience with us. Have a wonderful day! The team at Citrus Hotel JB.
N***r
icon-origin-TRAVELOKA
8.2
/10
Reviewed 30 week(s) ago
Location close to jb square, seggate bridge and many choices of food places. Recommendation so far.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Dear valued guest, Thank you for your lovely review and sharing your insider knowledge of how convenient our location is! We hope to welcome you back for another great stay. Best regards, The Team at Citrus Hotel JB.
Number of reviews per page
20
40