From the start, check-in was problematic. They didn't know we had a booking. We arrived at 8 pm, but none of the rooms were ready. We had to wait 2 hours for the room to be ready. I want to upgrade to the Kamat type, I don't know the price. Breakfast is also a problem, given the room package menu. But we can only take 1 menu and not a package. If you take fruit, just fruit, if you take omelette, just omelette. Where is the name of the package, it means 1 set. There is a main course + dessert + drink. The staff doesn't know the product and is rude. Their complaining guests were even angrier than us. What a bad service I've ever stayed! We booked 5 rooms, and all rooms are spooky!