Overall Ratings & Reviews Collection O 252 Istana Permata Ngagel

Abandoned hotel still forced to operate

The hotel reception staff asked for additional fees, I had already booked through the Traveloka application but the hotel asked me for additional fees when checking in and the hotel receptionist did not provide a very significant reason.

Yesterday I stayed here because it was close to the exam location. The room was pretty good although there were still some shortcomings. Well, it's enough for that price. But it's good, especially for backpackers who just want to stay overnight. 😃

Dirty sheets, dark room, poorly maintained

Please change the sheets and blankets. Because they are dirty, there are many stains. The bedroom door has marks from being pried open. The bathroom door hinges are off. So I don't dare to close it for fear of breaking it.

Old, poorly maintained and dirty hotel. Photos on the app are deceiving.

Hm, I don't know what to say, I don't know.

The bathroom is broken.

Highly not recommended, the lights in the hallway are dim, all the lights are dim, scary. The sheets, pillow cases are dirty, basically not recommended.

the place is pretty good, it's just not clean, it seems quiet

Lots of mice, the sink is badly clogged. Doesn't match the picture.

Dirty, dirty, unkempt, unfriendly staff. Old building, dirty room floor, lots of mosquitoes, dirty toilet, bathroom with cockroaches, I really don't recommend it, not even worth it for a solo backpacker.

Minus the wall, the stickers are peeling off. Then the road access is a bit difficult if you are not from Surabaya. The AC is also 16° not cold enough but yes there are facilities there is a price.

Hotel lama, cukupan buat nginap semalam.

Comfortable, quiet, affordable prices.

Not even 1 hour in the room, the AC was hot, the room was dirty! No more, thanks.

The rooms are not maintained, the air conditioner is hot, the stairs go up dirty, it's like a ghost palace. Dim light!

I booked for our driver because he was from out of town. The room is dirty, there are cockroaches too. Then many women with impolite clothes. Not recommended lah.

Somewhat disappointed because the cleanliness was not maintained, the elevator died and happened to get a room on the 3rd floor. The road to the hallway of the room was quiet and the lights were semi-semi-orange, so it was a bit of a horror impression. When I wanted to open the door, it was really hard to push around, but I couldn't finally enter, assisted by an officer while the door was slightly broken into. The condition of the room looks like it hasn't been lived in for a long time and is dirty dusty, the AC turns off and doesn't have a remote. Want to take a shower, in the bathroom there is one big cockroach, and quite a lot of cockroach kids 😥 when I want to lie down, the sheet has dirty spots like water spots and the sheet is already a bit gray so I'm afraid I want to lie down. As a result, after sitting for a while, I decided to check out because I was afraid and it turned out that I couldn't lie down. Maybe next time before visitors enter the room, the room can be checked for cleanliness first. Thank You.

Hotelnya enak sih, murah. Bersih juga. Cuma kemarin air mati pas ga ada pemberitahuan, terus pas lagi mandi juga. Lain kali mungkin lebih enak kalo ada pemberitahuan dulu. Terus suara dari kamar sebelah juga kadang agak kedengeran.