Royal Hotel & Villa Batu

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Overall Ratings & Reviews Royal Hotel & Villa Batu

Traveloka (3,557)
Other sources (17)
9.2
Exceptional
From 3,557 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.9

Location

9.4

Service and Facilites

9.0

People often mention about Royal Hotel & Villa Batu
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Family Friendly (86)
Ambiance (83)
Hotel Area (81)
Staff Friendliness (80)
Surroundings (77)
Distance to City Center (76)
Bedroom (76)
Room Space (75)
Accessibility (73)
Variety (70)
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Traveler Reviews Royal Hotel & Villa Batu

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40
Customer reviews
E***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
It's a really nice place and clean. The staff are also very friendly.
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Accommodation's Reply
08 May 2026
Dear Mr./Mrs. E***y Warmest Greetings from Royal Hotel & Villa Batu On behalf of management, we would like to thank you for your willingness to choose Royal Hotel & Villa Batu during your visit in Batu. Thank you very much for taking your time to share your scoring about our hotel. We are so glad that you enjoyed your stay with us. It's our priority to make sure all of our guests feel fully satisfy and happy while staying with us. Thank you again for sharing your experience with all travelers. We really hope to meet and serve you and Family again in the near future. Hospitality regards, Bertha E-commerce & Reservation
S***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 2 week(s) ago
The sheets are a bit yellow, it looks like they've been washed and reused for a long time, they should be replaced with new ones.
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Accommodation's Reply
08 May 2026
Dear Mr./Ms. S*o, Greetings from Royal Batu Hotel & Villas. Thank you very much for choosing to stay at Royal Batu Hotel & Villas and for your valuable feedback. We are delighted that you enjoyed your stay. Your valuable feedback is a great encouragement to all our staff and motivates us to further improve the quality of our service. Your satisfaction is always our top priority. We apologize for any inconvenience you experienced during your stay. We hope to welcome you back again. Thank you very much. Berta (E-commerce and Reservations)
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Eddy W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
A very enjoyable staycation with the family. The hotel is older but still very nice. Friendly service, complete amenities, a comfortable environment, and delicious food. I'd definitely recommend it again for my next vacation.
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k***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff is very friendly, the room is clean and the sanitary facilities are complete! Love it!
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+2
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Accommodation's Reply
23 Apr 2026
Dear Valued Guest, This is Royal Battu Hotel & Villas. We wish you a pleasant stay. Thank you so much for choosing Royal Battu Hotel & Villas and for taking the time to write such a wonderful review. We are delighted that you enjoyed your stay. Your valuable feedback is a great encouragement to all our staff and will motivate us to continue striving for high-quality service and experiences in the future. Your satisfaction is our top priority. We hope to welcome you and your family back to Royal Battu Hotel & Villas again. Thank you very much. Sincerely, Bertha, Ecommerce and Reservations Department
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Aisyah R. F. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The best, and we even got a special gift from the hotel
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1 people find it helpful
Accommodation's Reply
16 Apr 2026
Dear Ms. Aisha R.F.T., Greetings from Royal Batu Hotel & Villas. Thank you so much for choosing to stay with us and for your wonderful review. We are delighted that you enjoyed your stay. Your valuable feedback is a great encouragement to all our staff, and we will continue to strive to provide high-quality service and experiences. Your satisfaction is always our top priority. We hope to welcome you and your family back to Royal Batu Hotel & Villas again. Thank you very much. Sincerely, Berta (E-commerce and Reservations)
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eric m.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The hotel is nice, suitable for family vacation.
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Accommodation's Reply
14 Apr 2026
Dear Mr. Eric M., Greetings from Royal Batu Hotel & Villas. Thank you so much for your stay and your wonderful review. We are delighted that you enjoyed your stay at our hotel. Your valuable feedback is a great encouragement to all our staff, and we will continue to strive to provide high-quality service and experiences in the future. Your satisfaction is our top priority. We sincerely hope to welcome you and your family back to Royal Batu Hotel & Villas again. Thank you once again. Sincerely, Berta (E-commerce and Reservations)
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L***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Perfect! I will definitely come back here again. The service is excellent, the staff are attentive, the parking lot is spacious, the food is varied and refills are very fast, the food is delicious, there is a children's playground, a swimming pool for children and adults, and there is a mini zoo, the animal enclosures are also clean. The room is very comfortable.
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+4
1 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear L*l, Greetings from Royal Batu Hotel & Villas. Thank you very much for choosing Royal Batu Hotel & Villas and for your high rating. We are happy to hear that you enjoyed your stay. Your valuable feedback is a great encouragement to all our staff, and we will continue to strive to provide high quality services and experiences. Your satisfaction is always our top priority. We look forward to welcoming you again. Thank you very much. Sincerely, Berta (E-commerce & Reservations Department)
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Verified Traveler
icon-origin-TRAVELOKA
9.3
/10
Reviewed 6 week(s) ago
The hotel is nice, comfortable, the service is friendly, but I was a little disappointed when the water heater couldn't be used even though I had informed CS 3 times but still no action was taken.
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Accommodation's Reply
14 Apr 2026
Dear Valued Guest, This is Royal Batu Hotel & Villas. Thank you so much for choosing Royal Batu Hotel & Villas and for taking the time to write such a wonderful review. We are delighted that you enjoyed your stay. Your valuable feedback is a great encouragement to all our staff, and we will continue to strive to provide you with the highest quality service and experience. Your satisfaction is our top priority. We hope to welcome you and your family back to Royal Batu Hotel & Villas again. Thank you once again. Sincerely, Berta (E-commerce and Reservations)
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M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Friendly staff, clean and comfortable rooms.
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Accommodation's Reply
14 Apr 2026
Dear Valued Guest, Royal Batu Hotel & Villas would like to express our deepest gratitude for choosing our hotel and for your high rating. We are delighted to hear that you enjoyed your stay. Your valuable feedback is a great encouragement to all our staff, and we will continue to strive to provide you with the highest quality service and experience. Your satisfaction is always our top priority. We look forward to welcoming you and your family back to Royal Batu Hotel & Villas again. Thank you once again. Sincerely, Berta (E-commerce and Reservations)
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P***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
Just stay overnight & just transit only.
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Accommodation's Reply
14 Apr 2026
Dear Ms./Mrs. P, This is Royal Batu Hotel & Villas. Thank you so much for choosing Royal Batu Hotel & Villas and for taking the time to write such a wonderful review. We are delighted that you enjoyed your stay. Your valuable feedback is a great encouragement to all our staff, and we will continue to strive to provide the highest quality service and experience in the future. Your satisfaction is our top priority. We hope to welcome you and your family back to Royal Batu Hotel & Villas again. Thank you once again. Sincerely, Berta (E-commerce and Reservations)
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Yuan A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Clean, fragrant bed. Totally worth it
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Accommodation's Reply
14 Apr 2026
Dear Ms./Mrs. Yuan, Greetings from Royal Batu Hotel & Villas. Thank you very much for staying at Royal Batu Hotel & Villas and for taking the time to share your valuable feedback. We are delighted to hear that you enjoyed your stay. Your valuable comments are a great encouragement to all our staff, and we will continue to strive to provide high-quality service and experiences in the future. Your satisfaction is our top priority. We hope to welcome you back again. Thank you very much. Sincerely, Berta (E-commerce and Reservations)
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N***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Nice, friendly, good, clean, spacious, comfortable.
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1 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear Mr./Mr. N*g, Greetings from Royal Batu Hotel & Villas. Thank you very much for staying with us at Royal Batu Hotel & Villas and for your positive review. We are delighted that you enjoyed your stay. Your valuable feedback is a great encouragement to all our staff and will motivate us to continue striving for high-quality service and experiences. Your satisfaction is always our top priority. We hope to welcome you and your family back to Royal Batu Hotel & Villas again. Thank you once again. Sincerely, Versa, Ecommerce and Reservations Department
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I***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Spacious rooms, delicious breakfast, ample parking, but the floor was a bit lacking in cleanliness. Thank you.
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Accommodation's Reply
14 Apr 2026
Dear Mr./Mr. I*n, This is Royal Batu Hotel & Villas. Thank you for choosing Royal Batu Hotel & Villas and for your positive review. We are delighted that you enjoyed your stay. Your valuable feedback is a great motivation for all our staff to continue maintaining the highest standards of service and quality. Customer satisfaction is our top priority. We hope to welcome you and your family again at Royal Batu Hotel & Villas. Thank you. Sincerely, Bertha (E-commerce and Reservations)
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Obhed K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Very satisfying, very comfortable.
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Accommodation's Reply
14 Apr 2026
Dear Mr. Obed K., This is a brief message from Royal Batu Hotel & Villas. Thank you very much for choosing Royal Batu Hotel & Villas and for taking the time to share your valuable feedback. We are delighted to hear that you enjoyed your stay. Your valuable comments are a great encouragement to all our staff in improving our standards and quality of service. Your satisfaction is our top priority. We hope to welcome you back again. Thank you very much. Sincerely, Berta (E-commerce and Reservations)
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.8
/10
Reviewed 9 week(s) ago
The room view is not good, facing the parking lot
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Accommodation's Reply
14 Apr 2026
Dear Mr./Ms. S*a, This is Royal Batu Hotel & Villas. Thank you very much for choosing Royal Batu Hotel & Villas and for taking the time to share your valuable feedback. We are delighted to hear that you were satisfied with your stay. We apologize for any shortcomings in our service. We have reported this to the relevant department and will investigate and rectify the situation immediately. We hope to welcome you back to Royal Batu Hotel & Villas again. We hope you will have an even better stay in the future. Thank you again. Sincerely, Berta (E-commerce and Reservations Department)
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SITI S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
The swimming pool is very large, there are several depth options, there is a children's play area, the gardens are neatly arranged, the hotel is so big and beautiful.
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2 people find it helpful
Accommodation's Reply
15 Apr 2026
Dear Mr./Ms. S, Greetings from Royal Batu Hotel & Villas. Thank you very much for staying with us and for your wonderful review. We are delighted that you enjoyed your stay. Your valuable feedback is a great encouragement to all our staff, and we will continue to strive to provide you with the highest quality service and experience. Your satisfaction is our top priority. We hope to welcome you back again. Thank you very much. Sincerely, Berta (Email and Reservations Department)
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Eldhian T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Good job, service ok, tempat cozy, family place
2 people find it helpful
Accommodation's Reply
15 Apr 2026
Dear Mr. Eldian T., Greetings from Royal Batu Hotel & Villas. Thank you very much for choosing Royal Batu Hotel & Villas and for your wonderful review. We are delighted that you enjoyed your stay. Your valuable feedback is a great encouragement to all our staff, and we will continue to strive to provide high-quality service and experiences. Your satisfaction is always our top priority. We hope to welcome you and your family back to Royal Batu Hotel & Villas again. Thank you once again. Sincerely, Berta (E-commerce and Reservations)
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Chintya
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 17 week(s) ago
The room is clean, the food is delicious
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Accommodation's Reply
15 Apr 2026
Dear Ms. Chitia, This is Royal Batu Hotel & Villas. Thank you so much for choosing Royal Batu Hotel & Villas and for taking the time to write such a wonderful review. We are delighted that you enjoyed your stay. Your valuable feedback is a great encouragement to all our staff, and we will continue to strive to provide the highest quality service and experience. Your satisfaction is our top priority. We sincerely hope to welcome you and your family back to Royal Batu Hotel & Villas again. Thank you once again. Sincerely, Berta (E-commerce and Reservations)
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Jati
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
Overall, it's okay. But because I didn't make a note for a room that has a view, I was given one downstairs and couldn't see anything outside. Even though there are still many empty rooms on the 2nd or 3rd floor, bringing 3 children so that 1 child can be friends with another child is fine.
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2 people find it helpful
Accommodation's Reply
15 Apr 2026
Dear Mr. Jati, Greetings from Royal Batu Hotel & Villas. Thank you very much for choosing Royal Batu Hotel & Villas and for your compliments. We are delighted to hear that you had a wonderful time at our hotel. Your valuable feedback is a great encouragement to all our staff, and we will continue to strive to provide high-quality service and experiences. Your satisfaction is always our top priority. We sincerely hope to welcome you and your family back to Royal Batu Hotel & Villas again. Thank you again. Sincerely, Berta (E-commerce and Reservations)
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Putri U.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Stay with a view and lots of activities. really liked it
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Accommodation's Reply
15 Apr 2026
Dear Mr. Putri U., Greetings from Royal Battu Hotel & Villas. Thank you very much for choosing to stay at Royal Battu Hotel & Villas and for your wonderful review. We are delighted that you enjoyed your stay. Your valuable feedback is a great encouragement to all our staff and motivates us to continue striving to maintain the highest standards of service and quality. Your satisfaction is always our top priority. We hope to welcome you and your family back to Royal Battu Hotel & Villas again. Thank you once again. Sincerely, Berta (E-commerce and Reservations)
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Number of reviews per page
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40